[nfbwatlk] NFB Cane-Related Airlines Incident
Jessiaca Evans
jje1203 at gmail.com
Tue Mar 24 04:45:01 UTC 2015
What an awful incident. You would think airlines would be more educated in this day and age. I am sorry for your experience, and I hope that something good comes from this.
Regards
Sent from my iPhone
> On Mar 23, 2015, at 11:11 PM, Mary ellen via nfbwatlk <nfbwatlk at nfbnet.org> wrote:
>
> Sushil,
>
> What a horrid incident! I had a similar problem with Alaska Airlines from
> Seattle to Dallas in November. When I phoned to complain, I was told that
> the flight crew would be educated about the correct regulation. Clearly my
> request that all flight personnel be notified about 14 CFR Part 121.589(g)
> went unheeded.
>
> I hope you file a discrimination complaint with the Department of
> Transportation, not just with Alaska Airlines. By the way, since when has
> it been considered sinister to ask for the name of service personnel?
> George Orwell is alive and well and works for Alaska Airlines!
>
> Mary Ellen
>
>
> -----Original Message-----
> From: nfbwatlk [mailto:nfbwatlk-bounces at nfbnet.org] On Behalf Of Oswal via
> nfbwatlk
> Sent: Monday, March 23, 2015 8:32 PM
> To: 'Marci Carpenter via nfbwatlk'
> Subject: [nfbwatlk] NFB Cane-Related Airlines Incident
>
> Hi Marci, just wanted you to know that I was asked to leave the Alaska
> Airlines flight 667 from Dallas to Seattle this evening because of the NFB
> cane
>
> I had stored away the cane by the window seat but before the plane would
> take off, one of the crew member, Byron, asked me to hand over the cane for
> safety reasons.
>
> I gave him the cane but asked for his name. He gave me his name but it
> bothered him and he brought a second staff member to speak to me. I told him
> that I have already given the cane. He told me that I had asked for their
> names; therefore, they are going to take me off the plane. I assume that
> they were looking for an apology from me for having asked their names.
>
> After I got off the plane with my two younger boys, Byron followed me to
> the gate and told me that he would like to resolve the issue. I told him
> that I want to get home this evening but now I can't because he has taken
> me off the last flight of the day to Seattle.
>
> He told me that he could book me on the American Airlines flight next
> morning. I told him that I can take care of it myself.
>
> I did later get seats on the morning American Airlines flight for
> tomorrow, and we are staying at Wyndham overnight.
>
> Talk to you more when I get in tomorrow,
>
> Sushil
>
>
>
>
>
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