[nfbwatlk] NFB Cane-Related Airlines Incident

[Luke Byram]

I am shocked that it is Alaska Airlines. File a complaint. I have heard
that Alaska Airlines is accessible and friendly to disabled travelers.

Luke

On Mon, Mar 23, 2015 at 10:28 PM, Lilly Longshore via nfbwatlk <
nfbwatlk at nfbnet.org> wrote:

> Wow, there something off about that. I would at least write letters to
> Alaska Airlines.
>
>
> Sent from XFINITY Connect Mobile App
> -----Original Message-----
>
> From: nfbwatlk at nfbnet.org
> To: nfbwatlk at nfbnet.org,oswal at rainierconnect.com
> Cc:
> Sent: 2015-03-23 22:21:10 GMT
> Subject: Re: [nfbwatlk] NFB Cane-Related Airlines Incident
>
> Sushil,
> I'm so sorry to hear this, please know you have the full support of the
> National Federation of the Blind of Washington behind you. Please let's
> talk
> when you return to Washington.
> Thank you.
> Mike Mello,
> First Vice-President
> National Federation of the Blind of Washington
>
>
>
>
>
>
>
> -----Original Message-----
> From: nfbwatlk [mailto:nfbwatlk-bounces at nfbnet.org] On Behalf Of Oswal via
> nfbwatlk
> Sent: Monday, March 23, 2015 8:32 PM
> To: 'Marci Carpenter via nfbwatlk'
> Subject: [nfbwatlk] NFB Cane-Related Airlines Incident
>
> Hi Marci, just wanted you to know that I was asked to leave the Alaska
> Airlines flight 667 from Dallas to Seattle this evening because of the NFB
> cane
>
> I had stored away the cane by the window seat but before the plane would
> take off, one of the crew member, Byron, asked me to hand over the cane for
> safety reasons.
>
> I gave him the cane but asked for his name. He gave me his name but it
> bothered him and he brought a second staff member to speak to me. I told
> him
> that I have already given the cane. He told me that I had asked for their
> names; therefore, they are going to take me off the plane. I assume that
> they were looking for an apology from me for having asked their names.
>
> After I got off the plane with my two younger boys, Byron followed me to
> the gate and told me that he would like to resolve the issue. I told him
> that I want to get home this evening but now I can't because he has taken
> me off the last flight of the day to Seattle.
>
> He told me that he could book me on the American Airlines flight next
> morning. I told him that I can take care of it myself.
>
> I did later get seats on the morning American Airlines flight for
> tomorrow, and we are staying at Wyndham overnight.
>
> Talk to you more when I get in tomorrow,
>
> Sushil
>
>
>
>
>
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