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<P>Sorry... I didn't forward it to her...</P>
<P><BR>Michael J. Mello<BR><BR>1407 N.E. 56TH ST.<BR>Seattle Wa 98105<BR>mike@mello.com<BR>Cell: (208) 301-0565<BR>Home: (206) 906-9858<BR>Work: (206) 553-2328<BR><BR>Mar 19, 2009 04:54:42 PM, nfbwatlk@nfbnet.org wrote:<BR></P>
<BLOCKQUOTE style="BORDER-LEFT: rgb(102,153,204) 3px solid">Andrea, please see this message re: EEOC employment. Please review the<BR>link at the end regarding employment for persons with disabilities.<BR>Thanks.<BR><BR><BR>Mike Mello<BR>Access Technology Specialist<BR>Washington State Department of Services for the Blind<BR><BR>3411 South Alaska Street<BR>Seattle, WA 98118<BR>Direct: 206-721-6492<BR><BR>Toll Free: 800-552-7103<BR><BR>Fax: 206-721-4103<BR><BR>E-Mail: micmello@dsb.wa.gov<BR><BR><BR>-----Original Message-----<BR>From: nfbwatlk-bounces@nfbnet.org [mailto:nfbwatlk-bounces@nfbnet.org]<BR>On Behalf Of Nightingale, Noel<BR>Sent: Thursday, March 19, 2009 1:08 PM<BR>To: 'nfbwatlk@nfbnet.org'<BR>Subject: [nfbwatlk] Lead Intake Representative - EEOC in Seattle<BR><BR><BR>Link:<BR>http://jobsearch.usajobs.opm.gov/getjob.asp?JobID=79746068&AVSDM=2009%2D<BR>03%2D06+00%3A03%3A01&Logo=0&pg=1&jbf574=EE00&FedEmp=Y&sort=rv&vw=d&ss=0&<BR>brd=3876&FedPub=Y&caller=/agency_search.asp<BR><BR>Text:<BR>Overview<BR>Lead Information Intake Representative<BR><BR>SALARY RANGE: 36,469.00 - 47,408.00 USD per year OPEN PERIOD: Friday,<BR>March 06, 2009 to Thursday, March 19, 2009 SERIES & GRADE: GS-1802-06<BR>POSITION INFORMATION: Full Time Career/Career Conditional<BR>PROMOTION POTENTIAL: 06 DUTY LOCATIONS: vacancy(s) in one of the<BR>following locations: 1 vacancy - Seattle, WA<BR>WHO MAY BE CONSIDERED: United States Citizens<BR><BR>JOB SUMMARY:<BR>Are you interested in joining a prestigious professional agency? An<BR>agency whose work touches the lives of the American public in profound<BR>ways? An agency that is rated as one of the best places by job seekers?<BR>The mission of the Equal Employment Opportunity Commission (EEOC) is to<BR>enforce Federal legislation prohibiting discrimination in employment.<BR>Come, join us!<BR>The position is established to provide lead duties to lower-graded<BR>information intake representatives and to personally perform the full<BR>range of information representative work related to referral and<BR>counseling assistance to charging parties and/or their representatives<BR>regarding the filing of charges of employment discrimination in<BR>compliance with federal laws and Equal Employment Opportunity Commission<BR>(EEOC) regulations and procedures. Assistance is provided in person, by<BR>phone, or in writing.<BR><BR>KEY REQUIREMENTS:<BR>U.S. Citizenship<BR><BR>Duties<BR>Additional Duty Location Info: 1 vacancy - Seattle, WA<BR><BR>MAJOR DUTIES:<BR><BR>In addition to personally performing the information intake duties<BR>described below, the incumbent works in a leadership capacity with<BR>lower-graded district Information Intake Representative (IIR) staff<BR>members who may be located in one or more offices within the district.<BR>The incumbent may also provide leadership and guidance to lower-graded<BR>non-IRR staff on work directly related to IIR functions.<BR><BR>The incumbent makes routine work assignments, balances workload, trains<BR>staff to select appropriate referral, counseling, and intake practices<BR>and procedures, provides other on the job training to new or less<BR>experienced staff on IRR matters, spot checks work to ensure procedures,<BR>methods, and deadlines have been met, monitors and provides routine or<BR>ad hoc reports on the status of IIR production functions to the<BR>supervisor or his/her designee, advises the supervisor or his/her<BR>designee on a range of issues including matters such as staff training<BR>needs, procedural problems, and work backlogs. Monitors working<BR>conditions, resolves simple, informal complaints of staff, responds to<BR>routine customer complaints, identifies personnel needs, and keeps the<BR>supervisor or his/her designee informed about such matters.<BR><BR>Receives telephone calls and written inquiries from individuals and/or<BR>their representatives seeking information regarding their equal<BR>employment opportunity rights and entitlements under the laws and<BR>regulations enforced by the EEOC. Provides information to the<BR>requester, either verbally or in writing, related to screening threshold<BR>issues such as whether or not an allegation of discrimination meets<BR>minimum sufficiency (such as timeliness) and whether or not the<BR>allegation appears to fall within the laws and regulations enforced by<BR>EEOC.<BR><BR>The incumbent obtains relevant information concerning the allegation<BR>from the requester and advises the requester whether EEOC or some other<BR>organization has jurisdiction. If the allegation does not appear to be<BR>within EEOC's jurisdiction, the incumbent refers the requester, either<BR>verbally or by email, to the appropriate federal, state, or local<BR>agency.<BR><BR>For allegations that appear to be within EEOC's jurisdiction, the<BR>incumbent will conduct pre-charge counseling and if warranted send a<BR>charge intake questionnaire along with a cover letter to the potential<BR>charging party, advising him/her of the appropriate EEOC field office to<BR>which to mail or take the completed questionnaire. When timeliness is a<BR>critical issue, as in situations where the potential charging party's<BR>deadline to file a charge is imminent, the incumbent immediately<BR>transfers the call to the responsible field office. If the inquiry is<BR>received by email, and timing is an issue, the inquiry is immediately<BR>sent to the responsible field office with confirmation of receipt<BR>requested.<BR><BR>Customer service complaints, status requests, and complex issues are<BR>referred, typically by email, to the responsible office, supervisor, or<BR>designated employee, as appropriate. The incumbent ensures that these<BR>emails are clearly written and that sufficient information is provided<BR>to the recipient to respond appropriately to the referral.<BR><BR>The incumbent uses a variety of research tools to fully respond to<BR>inquiries, including agency manuals, Standard Operating Procedures,<BR>online information, scripts, and other prescribed resources.<BR><BR>Each inquiry is documented by the incumbent who enters specified<BR>information into the EEOC Integrated Management System (IMS) or other<BR>designated database system, including time of inquiry, name/title of<BR>requester, nature of response, special language or special needs (EAS)<BR>inquiries, time-sensitive inquiries, time of response, etc. The<BR>incumbent may be requested to prepare standard reports related to<BR>contact representative work performed, such as periodic workload<BR>reports.<BR><BR>The incumbent performs other assigned duties that are directly related<BR>to information intake representative functions.<BR><BR>Qualifications and Evaluations<BR>QUALIFICATIONS REQUIRED:<BR>In order to be considered qualified, you must demonstrate, in your<BR>resume and responses to questions, at least one year of specialized<BR>experience equivalent to the GS-5 level in the Federal service.<BR>Specialized experience is defined as experience which is in or directly<BR>related to the line of work of this position and which has equipped you<BR>with the knowledge and experience to successfully perform the duties of<BR>the position.<BR><BR>All qualification requirements must be met by the closing date of this<BR>announcement. Additional information on the qualification requirements<BR>is outlined in the OPM Qualifications Standards Handbook of General<BR>Schedule Positions. It is available for your review on OPM's web site at<BR>http://www.opm.gov/qualifications.<BR><BR>--This is a Bargaining Unit position.<BR><BR>Benefits and Other Info<BR>BENEFITS:<BR><BR>The Federal government offers a number of exceptional benefits to its<BR>employees. The following Web addresses are provided for your reference<BR>to explore the major benefits offered to most Federal employees.<BR><BR>Flexible Spending Accounts - The Federal Flexible Spending Accounts<BR>Program (FSAFeds) allows you to pay for certain health and dependent<BR>care expenses with pre-tax dollars. For additional information visit:<BR>https://www.fsafeds.com/fsafeds/index.asp.<BR><BR>Health Insurance - The Federal Employees Health Benefits Program offers<BR>over 100 optional plans. For additional information visit:<BR>http://www.opm.gov/insure/health/index.asp.<BR><BR>Leave - Most Federal employees earn both annual and sick leave. For<BR>information visit: http://www.opm.gov/oca/leave/index.asp.<BR><BR>Life Insurance - The Federal Employees' Group Life Insurance Program<BR>(FEGLI) offers: Basic Life Insurance plus three types of optional<BR>insurance, for additional information visit:<BR>http://www.opm.gov/insure/life/index.asp.<BR><BR>Dental and Insurance Program - The Federal Employees Dental and<BR>Insurance Program (FEDVIP) allows dental and vision insurance to be<BR>purchased on a group basis which means competitive premiums and no<BR>pre-existing condition limitations. Premiums for enrolled Federal and<BR>Postal employees will be withheld from salary on a pre-tax basis. For<BR>additional information visit:<BR>http://www.opm.gov/insure/DentalVision/index.asp.<BR><BR>Long Term Care Insurance - The Federal Long Term Care Insurance Program<BR>(FLTCIP) provides long term care insurance for Federal employees and<BR>their parents, parents-in-law, stepparents, spouses, and adult children.<BR>For additional information visit: http://www.ltcfeds.com.<BR><BR>Retirement Program - Almost all new employees are automatically covered<BR>by the Federal Employees Retirement System (FERS). FERS is a<BR>three-tiered retirement plan. The three tiers are: Social Security<BR>Benefits, Basic Benefit Plan, Thrift Savings Plan. For additional<BR>information visit: http://www.opm.gov/retire/index.asp. This link<BR>provides and overview of the benefits currently offered to Federal<BR>employees.<BR><BR>OTHER INFORMATION:<BR><BR>1. If you are an eligible Interagency Career Transition Assistance<BR>Program (ICTAP) applicant you may apply for special selection over other<BR>candidates for this position. To be well-qualified and exercise<BR>selection priority for this vacancy, displaced Federal employees must be<BR>rated at 85 or above on the rating criteria for this position. ICTAP<BR>eligibles must submit one of the following as proof of eligibility for<BR>the special selection priority: a separation notice; a "Notice of<BR>Personnel Action" (SF-50) documenting separation; an agency<BR>certification that you cannot be placed after injury compensation has<BR>been terminated; an OPM notification that your disability annuity has<BR>been terminated; OR a Military Department or National Guard Bureau<BR>notification that you are retired under 5 U.S.C. 8337(h) or 8456.<BR><BR>2. If you are a current career or career-conditional Federal employee<BR>or former Federal employee who has reinstatement eligibility or<BR>Interchange Agreement eligible, you must submit a copy of your latest<BR>SF-50 "Notification of Personnel Action" and/or a copy of the SF-50 that<BR>reflects career or career-conditional tenure, or you will not be<BR>considered under the merit promotion process. Also, you should submit<BR>your most recent performance appraisal.<BR><BR>3. If you are a veteran, you must attach a copy of your DD-214 or other<BR>proof of eligibility in order to receive veterans' preference or<BR>VRA/VEOA hiring appointment eligibility. If you are claiming 10-point<BR>veterans' preference, you must attach an SF-15, "Application for<BR>10-Point Veterans' Preference" plus the proof required by that form.<BR><BR>4. If you are a male applicant who was born after 12/31/59 and are<BR>required to register under the Military Selective Service Act, the<BR>Defense Authorization Act of 1986 requires that you be registered or you<BR>are not eligible for appointment in this agency.<BR><BR>5. You can apply for a non-competitive appointment if you meet the basic<BR>eligibility requirements and you are eligible for special appointment<BR>such as those authorized for the severely disabled Sch A eligibles<BR>(Note: for additional information for those with disabilities, see the<BR>website, https://www.opm.gov/disability/mngr_3-13.asp); 30% disabled<BR>veterans; Veterans Recruitment Appointment (VRA) eligibles (Note: VRA<BR>eligibles cannot be appointed higher than the GS-11 grade level);<BR>returned volunteers from the Peace Corps or Vista, etc. Please indicate<BR>the type of special appointment you are seeking, if any, on your<BR>application and follow all other instructions for applying shown in this<BR>announcement. You MUST provide supporting documents in order to receive<BR>consideration.<BR><BR>HOW TO APPLY:<BR><BR>You must complete an application package that includes an assessment<BR>questionnaire, resume, and any applicable supporting documentation.<BR><BR>To apply for this position you must create an Application Manager<BR>account. To start click this link: enter<BR>http://www.applicationmanager.gov/. You must provide a complete<BR>Application Package, which includes both of the following parts:<BR><BR>1. Your responses to the Assessment Questionnaire, and<BR><BR>2. Your resume and any other documents specified in the Required<BR>Documents section of this job announcement.<BR><BR>Application Manager will track your progress to a Complete Application<BR>Package using the My Application Packages checklist and status displays<BR>in Application Manager. Your Application Package status must be<BR>Completed by 12 midnight Eastern Standard Time on the closing date of<BR>the announcement.<BR><BR>RECOMMENDED METHOD FOR SUBMITTING YOUR MATERIALS<BR><BR>If your resume is going to come from the USAJOBS Resume Builder, you<BR>begin the process by clicking the Apply Online button near the bottom of<BR>this page. Your resume will be attached only to the application package<BR>you complete and submit immediately after you click the Apply Online<BR>button for this job announcement, not to any Application Packages you<BR>may already have created.<BR><BR>If your resume is going to be one you prepared outside of USAJOBS Resume<BR>Builder, click this link to begin the process:<BR>https://ApplicationManager.gov.<BR><BR>To return to Application Manager at any time, use whichever one of the<BR>links you used to begin as described above, or simply go to<BR>https://ApplicationManager.gov.<BR><BR>The assessment questionnaire must be filled via application manager<BR>online.<BR><BR>Scan/upload required supporting documents.<BR><BR>ALTERNATIVE METHOD FOR SUBMITTING YOUR MATERIALS<BR><BR>NOTE: FAXING OF DOCUMENTS IS TO BE AVOIDED AND USED ONLY AS A LAST<BR>RESORT<BR><BR>To fax a resume or supporting documentation - Click on the link below to<BR>obtain the special application cover page<BR>http://staffing.opm.gov/pdf/usascover.pdf. Make sure that you include<BR>the 8-character vacancy identification number (GK245035), your name, and<BR>SSN in the blocks provided or we will not be able to associate your<BR>resume with the rest of your application.<BR><BR>The fax number is 1-478-757-3144.<BR><BR>The assessment questionnaire must be filled via application manager<BR>online, enter https://ApplicationManager.gov.<BR><BR>RESUMES/APPLICATIONS AND SUPPORTING DOCUMENTATION WILL NOT BE ACCEPTED<BR>BY MAIL OR EMAIL. Should you need assistance please contact the<BR>individual identified in this announcement at least 2 days prior to the<BR>closing date.<BR><BR>REQUIRED DOCUMENTS:<BR>The following documents are required in addition to completion of the<BR>Occupational Questionnaire:<BR><BR>Resume<BR>ICTAP supporting documentation, if applicable Veterans Preference<BR>documentation (DD-214 copy 4, SF-15 and VA Letter as appropriate)<BR>College transcript (s)<BR><BR>Click on the "To upload a resume or additional supporting documentation<BR>for this position click here" button to upload documents for this job<BR>announcement.<BR><BR>At the Document Upload screen, select the type of documents you are<BR>attaching for upload from the drop down menu on the left side of the<BR>screen.<BR><BR>Select the "Browse" button and attach the file(s) you want to submit.<BR><BR>Press the "Upload" button to submit the document file(s). You will<BR>receive an "Upload Successful" acknowledgment when the file has been<BR>received.<BR><BR>AGENCY CONTACT INFO:<BR>Top<BR>Kathleen Monday<BR>Phone: (317)226-7227<BR>Email: kathleen.monday@eeoc.gov<BR><BR>Or write:<BR>HR Office<BR>101 West Ohio Street<BR>Suite 1900<BR>Indianapolis, IN 46204<BR><BR>WHAT TO EXPECT NEXT:<BR><BR>Once the online questionnaire is received you will receive an<BR>acknowledgement email that your submission was successful. After a<BR>review of your complete application is made you will be notified of your<BR>rating and/or referral to the hiring official. If further evaluation or<BR>interviews are required you will be contacted.<BR><BR><BR><BR><BR><BR><BR>_______________________________________________<BR>nfbwatlk mailing list<BR>nfbwatlk@nfbnet.org<BR>http://www.nfbnet.org/mailman/listinfo/nfbwatlk_nfbnet.org<BR>To unsubscribe, change your list options or get your account info for<BR>nfbwatlk:<BR>http://www.nfbnet.org/mailman/options/nfbwatlk_nfbnet.org/micmello%40dsb<BR>.wa.gov<BR><BR>_______________________________________________<BR>nfbwatlk mailing list<BR>nfbwatlk@nfbnet.org<BR>http://www.nfbnet.org/mailman/listinfo/nfbwatlk_nfbnet.org<BR>To unsubscribe, change your list options or get your account info for nfbwatlk:<BR>http://www.nfbnet.org/mailman/options/nfbwatlk_nfbnet.org/mike%40mello.com<BR></BLOCKQUOTE></BODY></html>