[Nfbwv-talk] Volunteers Needed
slk8332015 at gmail.com
Thu Aug 3 15:43:11 UTC 2017
I would absolutely love to do this but I don't know if I'll be up to it with surgery being on the 22nd. Wonder if there's an exception to the start date??
> On Aug 3, 2017, at 11:35 AM, Smyth, Charlene R via NFBWV-talk <nfbwv-talk at nfbnet.org> wrote:
> Please read the below information. If you are interested in being a volunteer, please let me know.
> The National Federation of the Blind's Cardtronics ATM Testing Program
> Thank you for supporting the NFB's Cardtronics ATM testing program. This nationwide testing will be a critical tool for measuring Cardtronics' compliance with its settlement agreement with the NFB and is the culmination of years of work and advocacy for equal access to Cardtronics ATMs.
> Participants: All NFB affiliates are invited to participate in the testing. Each affiliate will be provided the opportunity to test at least eleven ATMs this fall. The ATM testing will be very different from NFB's current rideshare testing program, in that here we're looking for a small pool of pre-determined testers to evaluate specific, assigned ATMs. Each NFB affiliate president is asked to identify testers for his or her state, district, or territory; an affiliate may choose to have only one tester or up to eleven different testers who each evaluate one ATM. Fortunately, Cardtronics ATMs are plentiful, and we should be able to identify ATMs within testers' preferred zip codes, to make testing as convenient as possible.
> Testing Process: Each NFB tester will be provided with the location of one or more Cardtronics ATMs and will be asked to record his or her findings on the NFB's online ATM testing questionnaire. Specifically, testers will need to note any ATM errors or error messages, describe any ATM malfunctions, and confirm that:
> * The headphone jack, card insertion slot, cash dispenser, and receipt chute are marked with Braille,
> * There are Braille instructions for initiating the speech mode,
> * Voice guidance begins in English upon insertion of the headset into the headphone jack,
> * The user can control the volume,
> * Voice quality is reasonably understandable,
> * A balance inquiry and cash withdrawal can be completed using voice guidance,
> * Voice guidance provides both a transaction summary and confirmation that the transaction is completed, and
> * Voice guidance instructs the user to remove the headset.
> This testing to ensure that blind individuals have full and equal access to Cardtronics ATM services is an important project for the NFB. It will require testers to give serious time and attention in a formal way to the testing processes and to document the results of their tests in a specific manner. The NFB intends to provide instructions and support to testers. The NFB will also provide grants to affiliates whose testing efforts are successful.
> Timeframe: Testing will commence on September 1, and we ask that testing be completed by October 15, 2017. This will allow NFB a two-week window with which to resolve any issues before the settlement agreement's mandated testing completion date of October 31, 2017. It is possible that affiliates will be offered additional testing opportunities during this two-week window in late October.
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