[Njagdu] Taxi trouble

[Marion Gwizdala]

Tracy,
    Rick is correct in his advice to file a complaint with the human rights 
office of the Attorney General's office. At the same time, it would be good 
to file a complaint with the regulatory agency that oversees taxicabs. In 
Hillsborough County, that agency is called the Public Transportation 
Comission. Licensing jurisdictions require those they license to abide by 
all local, state, and federal laws governing the operation of their 
services. Unfortunately, I believe New Jersey does not have criminal 
remedies for denial of access to disabled patrons, but I do believe the law 
does hold the corporate entity accountable for the actions of their agents, 
even if those agents are independent contractors. Please let us know how it 
all works out for you. If you need any advocacy from NAGDU. please do not 
hesitate to get in touch with me.

Fraternally yours,
Marion Gwizdala, President
National Association of Guide Dog Users (NAGDU)
National Federation of the Blind
813-626-2789
President at NAGDU.ORG
HTTP://WWW.NAGDU.ORG


----- Original Message ----- 
From: "Rick Fox" <richardfox1 at comcast.net>
To: "'Tracy Carcione'" <carcione at access.net>; "'New Jersey Association of 
Guide Dog Users'" <njagdu at nfbnet.org>
Sent: Saturday, March 16, 2013 10:51 PM
Subject: Re: [Njagdu] Taxi trouble


> Hi Tracy,
>
> As you know, I'm not a lawyer, but here's what my Internet research
> revealed. File a complaint with NJ Division on Civil Rights, part of the
> Office of the Attorney General. This entity is charged with enforcing NJ's
> antidiscrimination laws, including discrimination in public 
> accommodations.
> See
> http://www.nj.gov/oag/dcr/index.html
> Rick Fox
> -----Original Message-----
> From: Njagdu [mailto:njagdu-bounces at nfbnet.org] On Behalf Of Tracy 
> Carcione
> Sent: Saturday, March 16, 2013 10:25 AM
> To: New Jersey Association of Guide Dog Users
> Subject: [Njagdu] Taxi trouble
>
> My husband and I have been using the same car service for about 20 years,
> through a few changes of management, and they've been great, but lately
> we've been having problems with them.  The dispatcher seems to have 
> decided
> that it's fine to let drivers refuse to pick us up because they're
> "allergic."  Yeah, I bet.  So they tell us it will be the usual 20 
> minutes,
> and then it turns out to be an hour while he finds someone who's willing 
> to
> come, and we miss our appointments.
> So who do I file a complaint with?  I know exactly who in New York City, 
> but
> I haven't had to make a complaint since I moved to Bergen County.
> Tracy
>
>
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