[Njagdu] FW: Thank You For Completing the NFB Rideshare Experience Questionnaire

[Trisha]

Just a reminder, if you use one of the services please take the survey!

 

From: webmaster at nfb.org [mailto:webmaster at nfb.org] 
Sent: Monday, June 25, 2018 7:05 AM
To: patriciaebel0302 at comcast.net
Subject: Thank You For Completing the NFB Rideshare Experience Questionnaire

 

Dear Patricia,

Thank you for participating in the National Federation of the Blind's rideshare testing program. Please complete the survey as often as you travel, and encourage others to participate by sharing this email and the following links with them:

*	Uber and Lyft testing program webpage <https://nfb.org/rideshare> 
*	NFB rideshare testing survey <https://nfb.org/rideshare-test> 

The information you provide will help the NFB assess how successfully Uber and Lyft are implementing policies and procedures regarding drivers' obligations to transport riders with service animals. If you have questions about this process, please email Valerie Yingling, NFB legal program coordinator, at vyingling at nfb.org.

You provided the following information on your submission:

Your name: Patricia Ebel
Rideshare company used: Uber
Email address used with your ridesharing account: patriciaebel0302 at comcast.net 
Phone number: 201 456 0091
Were you traveling with a service animal?: Yes, I was traveling with a guide dog.

Date ride was ordered: Mon, 06/18/2018
Pickup city, state: Secaucus, New Jersey
Did you alert the driver that you had a service animal?: No
Did the driver appear to be aware of his/her responsibility to transport riders with service animals?: Yes 
Was your ride denied?: No
Were you treated disrespectfully during the ride (disrespect includes threatening, harassing, ridiculing, or providing inferior service because of the presence of your service animal)?: No 
Were you charged a cleaning fee because of your service animal?: No
Other comments (including any accessibility issues with the rideshare app or website)?: 

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