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<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><A name=OLE_LINK34></A><A
name=OLE_LINK33></A><A name=OLE_LINK10></A><A name=OLE_LINK9><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34">Please circulate the following information as
widely as appropriate. If you are receiving this message as a forward and would
like to learn more about the National Association of Guide Dog Users or to join
the NAGDU email discussion list, please visit our
website</SPAN></SPAN></SPAN></A></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><?xml:namespace prefix = o ns =
"urn:schemas-microsoft-com:office:office"
/><o:p> </o:p></SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=2 face=Arial><A
href="http://www.nagdu.org">http://www.nagdu.org</A></FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT face=Arial><FONT
size=2></FONT></FONT> </P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT face=Arial><FONT size=2>or
get in touch with me. My contact information is below my signature.<SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"></SPAN></SPAN></SPAN></SPAN></FONT></FONT></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><o:p> </o:p></SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN style="mso-bookmark: OLE_LINK34">Marion
Gwizdala, President</SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN style="mso-bookmark: OLE_LINK34">National
Association of Guide Dog Users (NAGDU)</SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN style="mso-bookmark: OLE_LINK34">National
Federation of the Blind (NFB)</SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34">813-626-2789</SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"></SPAN></SPAN></SPAN></SPAN><A
href="mailto:President@NAGDU.ORG"><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34">President@NAGDU.ORG</SPAN></SPAN></SPAN></SPAN><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"></SPAN></SPAN></SPAN></SPAN></A><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"></SPAN></SPAN></SPAN></SPAN></P>
<P style="TEXT-ALIGN: center; MARGIN: 0in 0in 0pt" class=MsoNormal
align=center><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><o:p><FONT size=2 face=Arial><A
href="http://www.nagdu.org">http://www.nagdu.org</A></FONT> </o:p></SPAN></SPAN></SPAN></SPAN></P>
<P style="TEXT-ALIGN: center; MARGIN: 0in 0in 0pt" class=MsoNormal
align=center><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><o:p><FONT size=2
face=Arial></FONT></o:p></SPAN></SPAN></SPAN></SPAN> </P>
<P style="TEXT-INDENT: 0.5in; MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN style="mso-bookmark: OLE_LINK34">The
National Association of Guide Dog Users (NAGDU) - the leader in service animal
policy & advocacy – provides several innovative and valuable services. One
such service is the NAGDU Information & Advocacy Hotline. The hotline not
only offers information about the training and use of guide dogs and the legal
rights of individuals who use service animals, including guidance for specific
industries, it offers the option to speak with an advocate who is trained to
mediate issues of discrimination. </SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><o:p> </o:p></SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN style="mso-bookmark: OLE_LINK34"><SPAN
style="mso-tab-count: 1">
</SPAN>“We find that most access problems are the result of a lack of
information,” says Michael Hingson, the Association’s Vice President who serves
as Project Manager for the hotline. “This hotline is an excellent resource for
accurate information.”</SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><o:p> </o:p></SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN style="mso-bookmark: OLE_LINK34"><SPAN
style="mso-tab-count: 1">
</SPAN>The NAGDU Information & Advocacy Hotline currently offers general
information about service animals under the Americans with Disabilities Act
(ADA),<SPAN style="mso-spacerun: yes"> </SPAN><SPAN
style="mso-spacerun: yes"> </SPAN>as well as specific guidance concerning
restaurants, taxicabs, and health care facilities. Future plans for the hotline
include summaries of each of the state laws concerning service animals, more
industry specific information, and guidance in a variety of languages, such as
Mandarin and Arabic. The Hotline is available anytime by calling, toll-free,
888-NAGDU411 (888-624-3841).</SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><o:p> </o:p></SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN style="mso-bookmark: OLE_LINK34"><SPAN
style="mso-tab-count: 1">
</SPAN>The NAGDU Education & Advocacy Hotline was created by a grant from
the National Federation of the Blind’s (NFB) Imagination Fund, as well as with
contributions from the <?xml:namespace prefix = st1 ns =
"urn:schemas-microsoft-com:office:smarttags" /><st1:State w:st="on"><st1:place
w:st="on">California</st1:place></st1:State> and Florida Associations of Guide
Dog Users. The National Association of Guide Dog Users is a strong and proud
division of the National Federation of the Blind. NAGDU conducts public
awareness campaigns on issues of guide dog use, provides advocacy support for
guide dog handlers who face discrimination, supports sound policy and effective
legislation to protect the rights of service animal users, offers educational
programs to school and civic organizations, and functions as an integral part of
the National Federation of the Blind. For more information about the National
Association of Guide Dog Users and to support their work, you can visit their
website at</SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><o:p> </o:p></SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"></SPAN></SPAN></SPAN></SPAN><A
href="http://www.nagdu.org/"><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34">HTTP://WWW.NAGDU.ORG</SPAN></SPAN></SPAN></SPAN><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"></SPAN></SPAN></SPAN></SPAN></A><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"></SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><o:p> </o:p></SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN style="mso-bookmark: OLE_LINK34">Or send
an email message to </SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><o:p> </o:p></SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"></SPAN></SPAN></SPAN></SPAN><A
href="mailto:Info@NAGDU.ORG"><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34">Info@NAGDU.ORG</SPAN></SPAN></SPAN></SPAN><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"></SPAN></SPAN></SPAN></SPAN></A><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"></SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><o:p> </o:p></SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><o:p> </o:p></SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN style="mso-bookmark: OLE_LINK34">The
following information is excerpted from</SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"></SPAN></SPAN></SPAN></SPAN><A
href="http://www.ada.gov/regs2010/titleII_2010/titleII_2010_integrated.htm"><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34">http://www.ada.gov/regs2010/titleII_2010/titleII_2010_integrated.htm</SPAN></SPAN></SPAN></SPAN><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"></SPAN></SPAN></SPAN></SPAN></A><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"></SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34">and</SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34">http://www.ada.gov/regs2010/titleIII_2010/titleIII_2010_integrated.htm</SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><o:p> </o:p></SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN style="mso-bookmark: OLE_LINK34"><A
name=OLE_LINK1></A><A name=OLE_LINK2><SPAN style="mso-bookmark: OLE_LINK1">28
CFR </SPAN></A>part 35.104 & 28 CFR Part
36.104</SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><EM>Service animal</EM> means any dog that is
individually trained to do work or perform tasks for the benefit of an
individual with a disability, including a physical, sensory, psychiatric,
intellectual, or other mental disability. <A name=OLE_LINK3></A><A
name=OLE_LINK4><SPAN style="mso-bookmark: OLE_LINK3">Other species of animals,
whether wild or domestic, trained or untrained, are not service animals for the
purposes of this definition. </SPAN></A>The work or tasks performed by a service
animal must be directly related to the individual’s disability. Examples of work
or tasks include, but are not limited to, assisting individuals who are blind or
have low vision with navigation and other tasks, alerting individuals who are
deaf or hard of hearing to the presence of people or sounds, providing
non-violent protection or rescue work, pulling a wheelchair, assisting an
individual during a seizure, alerting individuals to the presence of allergens,
retrieving items such as medicine or the telephone, providing physical support
and assistance with balance and stability to individuals with mobility
disabilities, and helping persons with psychiatric and neurological disabilities
by preventing or interrupting impulsive or destructive behaviors. <A
name=OLE_LINK7></A><A name=OLE_LINK8></A><A name=OLE_LINK18><SPAN
style="mso-bookmark: OLE_LINK8"><SPAN style="mso-bookmark: OLE_LINK7">The crime
deterrent effects of an animal's presence and the provision of emotional
support, well-being, comfort, or companionship do not constitute work or tasks
for the purposes of this
definition.</SPAN></SPAN></A></SPAN></SPAN></SPAN></SPAN></P><SPAN
style="mso-bookmark: OLE_LINK7"></SPAN><SPAN
style="mso-bookmark: OLE_LINK8"></SPAN><SPAN
style="mso-bookmark: OLE_LINK18"></SPAN>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><o:p> </o:p></SPAN></SPAN></SPAN></SPAN></P>
<H3 style="MARGIN: auto 0in"><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34">28 CFR § 35.136 Service
animals</SPAN></SPAN></SPAN></SPAN></H3>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 48pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: Symbol; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 12.0pt; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore">·<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(a) <EM>General.</EM> Generally, a public entity shall
modify its policies, practices, or procedures to permit the use of a service
animal by an individual with a disability. </SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 48pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: Symbol; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 12.0pt; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore">·<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(b) <EM>Exceptions.</EM> A public entity may ask an
individual with a disability to remove a service animal from the premises if—
</SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 96pt; mso-list: l0 level2 lfo1; tab-stops: list 1.0in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt; mso-fareast-font-family: 'Courier New'; mso-bidi-font-size: 12.0pt"><SPAN
style="mso-list: Ignore">o<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(1) The animal is out of control and the animal's handler
does not take effective action to control it; or
</SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 96pt; mso-list: l0 level2 lfo1; tab-stops: list 1.0in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt; mso-fareast-font-family: 'Courier New'; mso-bidi-font-size: 12.0pt"><SPAN
style="mso-list: Ignore">o<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(2) The animal is not housebroken.
</SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 48pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: Symbol; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 12.0pt; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore">·<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(c) <EM>If an animal is properly excluded.</EM> If a public
entity properly excludes a service animal under § 35.136(b), it shall give the
individual with a disability the opportunity to participate in the service,
program, or activity without having the service animal on the premises.
</SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 48pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: Symbol; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 12.0pt; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore">·<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(d) <EM>Animal under handler's control.</EM> A service
animal shall be under the control of its handler. A service animal shall have a
harness, leash, or other tether, unless either the handler is unable because of
a disability to use a harness, leash, or other tether, or the use of a harness,
leash, or other tether would interfere with the service animal's safe, effective
performance of work or tasks, in which case the service animal must be otherwise
under the handler's control (e.g., voice control, signals, or other effective
means). </SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 48pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: Symbol; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 12.0pt; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore">·<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(e) <EM>Care or supervision.</EM> A public entity is not
responsible for the care or supervision of a service animal.
</SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 48pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: Symbol; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 12.0pt; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore">·<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(f) <EM>Inquiries</EM>. A public entity shall not ask about
the nature or extent of a person's disability, but may make two inquiries to
determine whether an animal qualifies as a service animal. A public entity may
ask if the animal is required because of a disability and what work or task the
animal has been trained to perform. A public entity shall not require
documentation, such as proof that the animal has been certified, trained, or
licensed as a service animal. Generally, a public entity may not make these
inquiries about a service animal when it is readily apparent that an animal is
trained to do work or perform tasks for an individual with a disability (e.g.,
the dog is observed guiding an individual who is blind or has low vision,
pulling a person's wheelchair, or providing assistance with stability or balance
to an individual with an observable mobility disability).
</SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 48pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: Symbol; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 12.0pt; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore">·<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(g) <EM>Access to areas of a public entity.</EM>
Individuals with disabilities shall be permitted to be accompanied by their
service animals in all areas of a public entity's facilities where members of
the public, participants in services, programs or activities, or invitees, as
relevant, are allowed to go. </SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 48pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: Symbol; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 12.0pt; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore">·<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(h) <EM>Surcharges.</EM> A public entity shall not ask or
require an individual with a disability to pay a surcharge, even if people
accompanied by pets are required to pay fees, or to comply with other
requirements generally not applicable to people without pets. If a public entity
normally charges individuals for the damage they cause, an individual with a
disability may be charged for damage caused by his or her service animal.
</SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 48pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: Symbol; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 12.0pt; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore">·<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(i) <EM>Miniature horses.
</EM></SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 96pt; mso-list: l0 level2 lfo1; tab-stops: list 1.0in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt; mso-fareast-font-family: 'Courier New'; mso-bidi-font-size: 12.0pt"><SPAN
style="mso-list: Ignore">o<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(1) <EM>Reasonable modifications. </EM>A public entity
shall make reasonable modifications in policies, practices, or procedures to
permit the use of a miniature horse by an individual with a disability if the
miniature horse has been individually trained to do work or perform tasks for
the benefit of the individual with a disability.
</SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 96pt; mso-list: l0 level2 lfo1; tab-stops: list 1.0in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt; mso-fareast-font-family: 'Courier New'; mso-bidi-font-size: 12.0pt"><SPAN
style="mso-list: Ignore">o<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(2) <EM>Assessment factors.</EM> In determining whether
reasonable modifications in policies, practices, or procedures can be made to
allow a miniature horse into a specific facility, a public entity shall
consider— </SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 2in; mso-list: l0 level3 lfo1; tab-stops: list 1.5in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: Wingdings; FONT-SIZE: 10pt; mso-fareast-font-family: Wingdings; mso-bidi-font-size: 12.0pt; mso-bidi-font-family: Wingdings"><SPAN
style="mso-list: Ignore">§<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(i) The type, size, and weight of the miniature horse and
whether the facility can accommodate these features;
</SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 2in; mso-list: l0 level3 lfo1; tab-stops: list 1.5in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: Wingdings; FONT-SIZE: 10pt; mso-fareast-font-family: Wingdings; mso-bidi-font-size: 12.0pt; mso-bidi-font-family: Wingdings"><SPAN
style="mso-list: Ignore">§<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(ii) Whether the handler has sufficient control of the
miniature horse; </SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 2in; mso-list: l0 level3 lfo1; tab-stops: list 1.5in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: Wingdings; FONT-SIZE: 10pt; mso-fareast-font-family: Wingdings; mso-bidi-font-size: 12.0pt; mso-bidi-font-family: Wingdings"><SPAN
style="mso-list: Ignore">§<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(iii) Whether the miniature horse is housebroken; and
</SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 2in; mso-list: l0 level3 lfo1; tab-stops: list 1.5in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: Wingdings; FONT-SIZE: 10pt; mso-fareast-font-family: Wingdings; mso-bidi-font-size: 12.0pt; mso-bidi-font-family: Wingdings"><SPAN
style="mso-list: Ignore">§<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(iv) Whether the miniature horse's presence in a specific
facility compromises legitimate safety requirements that are necessary for safe
operation. </SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 96pt; mso-list: l0 level2 lfo1; tab-stops: list 1.0in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt; mso-fareast-font-family: 'Courier New'; mso-bidi-font-size: 12.0pt"><SPAN
style="mso-list: Ignore">o<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(C) <EM>Other requirements. </EM>Paragraphs 35.136 (c)
through (h) of this section, which apply to service animals, shall also apply to
miniature horses. </SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 7.5pt 0in 6pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><o:p> </o:p></SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 7.5pt 0in 6pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><o:p> </o:p></SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 7.5pt 0in 6pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN style="mso-bookmark: OLE_LINK34">28 CFR §
36.302 Modifications in policies, practices, or
procedures.</SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 48pt; mso-list: l1 level1 lfo2; tab-stops: list .5in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: Symbol; FONT-SIZE: 10pt; mso-fareast-font-family: Symbol; mso-bidi-font-size: 12.0pt; mso-bidi-font-family: Symbol"><SPAN
style="mso-list: Ignore">·<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(c) <EM>Service animals</EM>.
</SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 96pt; mso-list: l1 level2 lfo2; tab-stops: list 1.0in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt; mso-fareast-font-family: 'Courier New'; mso-bidi-font-size: 12.0pt"><SPAN
style="mso-list: Ignore">o<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(1) <EM>General</EM>. Generally, a public accommodation
shall modify policies, practices, or procedures to permit the use of a service
animal by an individual with a disability. </SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 96pt; mso-list: l1 level2 lfo2; tab-stops: list 1.0in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt; mso-fareast-font-family: 'Courier New'; mso-bidi-font-size: 12.0pt"><SPAN
style="mso-list: Ignore">o<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(c)(2) <EM>Exceptions</EM>. A public accommodation may ask
an individual with a disability to remove a service animal from the premises if:
</SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 2in; mso-list: l1 level3 lfo2; tab-stops: list 1.5in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: Wingdings; FONT-SIZE: 10pt; mso-fareast-font-family: Wingdings; mso-bidi-font-size: 12.0pt; mso-bidi-font-family: Wingdings"><SPAN
style="mso-list: Ignore">§<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(i) The animal is out of control and the animal´s handler
does not take effective action to control it; or
</SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 2in; mso-list: l1 level3 lfo2; tab-stops: list 1.5in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: Wingdings; FONT-SIZE: 10pt; mso-fareast-font-family: Wingdings; mso-bidi-font-size: 12.0pt; mso-bidi-font-family: Wingdings"><SPAN
style="mso-list: Ignore">§<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(ii) The animal is not housebroken.
</SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 96pt; mso-list: l1 level2 lfo2; tab-stops: list 1.0in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt; mso-fareast-font-family: 'Courier New'; mso-bidi-font-size: 12.0pt"><SPAN
style="mso-list: Ignore">o<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(3) <EM>If an animal is properly excluded</EM>. If a public
accommodation properly excludes a service animal under § 36.302(c)(2), it shall
give the individual with a disability the opportunity to obtain goods, services,
and accommodations without having the service animal on the premises.
</SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 96pt; mso-list: l1 level2 lfo2; tab-stops: list 1.0in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt; mso-fareast-font-family: 'Courier New'; mso-bidi-font-size: 12.0pt"><SPAN
style="mso-list: Ignore">o<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(4) <EM>Animal under handler´s control</EM>. A service
animal shall be under the control of its handler. A service animal shall have a
harness, leash, or other tether, unless either the handler is unable because of
a disability to use a harness, leash, or other tether, or the use of a harness,
leash, or other tether would interfere with the service animal´s safe, effective
performance of work or tasks, in which case the service animal must be otherwise
under the handler´s control (e.g., voice control, signals, or other effective
means). </SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 96pt; mso-list: l1 level2 lfo2; tab-stops: list 1.0in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt; mso-fareast-font-family: 'Courier New'; mso-bidi-font-size: 12.0pt"><SPAN
style="mso-list: Ignore">o<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(5) <EM>Care or supervision</EM>. A public accommodation is
not responsible for the care or supervision of a service animal.
</SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 96pt; mso-list: l1 level2 lfo2; tab-stops: list 1.0in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt; mso-fareast-font-family: 'Courier New'; mso-bidi-font-size: 12.0pt"><SPAN
style="mso-list: Ignore">o<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(6) <EM>Inquiries</EM>. A public accommodation shall not
ask about the nature or extent of a person´s disability, but may make two
inquiries to determine whether an animal qualifies as a service animal. A public
accommodation may ask if the animal is required because of a disability and what
work or task the animal has been trained to perform. A public accommodation
shall not require documentation, such as proof that the animal has been
certified, trained, or licensed as a service animal. Generally, a public
accommodation may not make these inquiries about a service animal when it is
readily apparent that an animal is trained to do work or perform tasks for an
individual with a disability (e.g., the dog is observed guiding an individual
who is blind or has low vision, pulling a person´s wheelchair, or providing
assistance with stability or balance to an individual with an observable
mobility disability). </SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 96pt; mso-list: l1 level2 lfo2; tab-stops: list 1.0in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt; mso-fareast-font-family: 'Courier New'; mso-bidi-font-size: 12.0pt"><SPAN
style="mso-list: Ignore">o<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(7) <EM>Access to areas of a public accommodation</EM>.
Individuals with disabilities shall be permitted to be accompanied by their
service animals in all areas of a place of public accommodation where members of
the public, program participants, clients, customers, patrons, or invitees, as
relevant, are allowed to go. </SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 96pt; mso-list: l1 level2 lfo2; tab-stops: list 1.0in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt; mso-fareast-font-family: 'Courier New'; mso-bidi-font-size: 12.0pt"><SPAN
style="mso-list: Ignore">o<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(8) <EM>Surcharges</EM>. A public accommodation shall not
ask or require an individual with a disability to pay a surcharge, even if
people accompanied by pets are required to pay fees, or to comply with other
requirements generally not applicable to people without pets. If a public
accommodation normally charges individuals for the damage they cause, an
individual with a disability may be charged for damage caused by his or her
service animal. </SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 96pt; mso-list: l1 level2 lfo2; tab-stops: list 1.0in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: 'Courier New'; FONT-SIZE: 10pt; mso-fareast-font-family: 'Courier New'; mso-bidi-font-size: 12.0pt"><SPAN
style="mso-list: Ignore">o<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(9) <EM>Miniature horses</EM>.
</SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 2in; mso-list: l1 level3 lfo2; tab-stops: list 1.5in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: Wingdings; FONT-SIZE: 10pt; mso-fareast-font-family: Wingdings; mso-bidi-font-size: 12.0pt; mso-bidi-font-family: Wingdings"><SPAN
style="mso-list: Ignore">§<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(i) A public accommodation shall make reasonable
modifications in policies, practices, or procedures to permit the use of a
miniature horse by an individual with a disability if the miniature horse has
been individually trained to do work or perform tasks for the benefit of the
individual with a disability. </SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 2in; mso-list: l1 level3 lfo2; tab-stops: list 1.5in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: Wingdings; FONT-SIZE: 10pt; mso-fareast-font-family: Wingdings; mso-bidi-font-size: 12.0pt; mso-bidi-font-family: Wingdings"><SPAN
style="mso-list: Ignore">§<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(ii) <EM>Assessment factors</EM>. In determining whether
reasonable modifications in policies, practices, or procedures can be made to
allow a miniature horse into a specific facility, a public accommodation shall
consider – </SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 192pt; mso-list: l1 level4 lfo2; tab-stops: list 2.0in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: Wingdings; FONT-SIZE: 10pt; mso-fareast-font-family: Wingdings; mso-bidi-font-size: 12.0pt; mso-bidi-font-family: Wingdings"><SPAN
style="mso-list: Ignore">§<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(A) The type, size, and weight of the miniature horse and
whether the facility can accommodate these features;
</SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 192pt; mso-list: l1 level4 lfo2; tab-stops: list 2.0in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: Wingdings; FONT-SIZE: 10pt; mso-fareast-font-family: Wingdings; mso-bidi-font-size: 12.0pt; mso-bidi-font-family: Wingdings"><SPAN
style="mso-list: Ignore">§<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(B) Whether the handler has sufficient control of the
miniature horse; </SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 192pt; mso-list: l1 level4 lfo2; tab-stops: list 2.0in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: Wingdings; FONT-SIZE: 10pt; mso-fareast-font-family: Wingdings; mso-bidi-font-size: 12.0pt; mso-bidi-font-family: Wingdings"><SPAN
style="mso-list: Ignore">§<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(C) Whether the miniature horse is housebroken; and
</SPAN></SPAN></SPAN></SPAN></P>
<P
style="TEXT-INDENT: -15pt; MARGIN: 7.5pt 0in 6pt 192pt; mso-list: l1 level4 lfo2; tab-stops: list 2.0in"
class=MsoNormal><SPAN style="mso-bookmark: OLE_LINK9"><SPAN
style="mso-bookmark: OLE_LINK10"><SPAN style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><SPAN
style="FONT-FAMILY: Wingdings; FONT-SIZE: 10pt; mso-fareast-font-family: Wingdings; mso-bidi-font-size: 12.0pt; mso-bidi-font-family: Wingdings"><SPAN
style="mso-list: Ignore">§<SPAN
style="FONT: 7pt 'Times New Roman'">
</SPAN></SPAN></SPAN>(D) Whether the miniature horse´s presence in a specific
facility compromises legitimate safety requirements that are necessary for safe
operation. </SPAN></SPAN></SPAN></SPAN></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-bookmark: OLE_LINK9"><SPAN style="mso-bookmark: OLE_LINK10"><SPAN
style="mso-bookmark: OLE_LINK33"><SPAN
style="mso-bookmark: OLE_LINK34"><o:p> </o:p></SPAN></SPAN></SPAN></SPAN></P><SPAN
style="mso-bookmark: OLE_LINK34"></SPAN><SPAN
style="mso-bookmark: OLE_LINK33"></SPAN><SPAN
style="mso-bookmark: OLE_LINK10"></SPAN><SPAN
style="mso-bookmark: OLE_LINK9"></SPAN>
<P style="MARGIN: 0in 0in 0pt"
class=MsoNormal><o:p> </o:p></P></DIV></BODY></HTML>