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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>Hi all,<o:p></o:p></p><p class=MsoNormal>Now that I’ve been falsely reported as a face mask delinquent by an Uber driver, I’m compelled to take a photo of myself within the Uber app to confirm that I’m wearing a mask. I have tried repeatedly to do this without success, so I did it with AIRA’s help. The agent told me that it’s not so easy to do this in Uber’s app, and that’s why I had such difficulty. So now I’m dealing with a double discrimination, since I can’t use Uber without sighted help. I reported this to Uber on Monday, shortly after I got home, but I haven’t heard by phone from Uber yet. Only canned emails.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I’ve also reported the problem to the NFB via the RideShare form. I’ll keep everybody posted.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Rick Fox<o:p></o:p></p><p class=MsoNormal>973-641-5067 <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> NJAGDU <njagdu-bounces@nfbnet.org> <b>On Behalf Of </b>Rick Fox via NJAGDU<br><b>Sent:</b> Monday, March 22, 2021 11:22 AM<br><b>To:</b> 'New Jersey Association of Guide Dog Users' <njagdu@nfbnet.org><br><b>Cc:</b> richardfox1@comcast.net<br><b>Subject:</b> [NJAGDU] Not wearing a face mask, the latest gambit for Uber drivers to refuse to pick up people with guide dogs<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hello everybody,<o:p></o:p></p><p class=MsoNormal>I’m so angry, I can hardly type coherently! Not only did an Uber driver cancel my trip, when he saw my guide dog, he reported me as not wearing a face mask. I don’t really know what else to say that’s suitable for mixed company.<o:p></o:p></p><p class=MsoNormal>Rick Fox <o:p></o:p></p></div></body></html>