[Njtechdiv] iPhone and iPad scam

[Mario Brusco]

----- Original Message ----- 
From: "Wally Harding" <wally.harding at ntlworld.com>
To: "'An informal optional list for the staff of The Global Voice'" 
<hangout at theglobalvoice.info>; <thelounge at theglobalvoice.info>
Sent: Wednesday, July 22, 2015 6:15 AM
Subject: [TheLounge] iPhone and iPad scammers hit users with iOS 
crashwarnings - here's how to block them


Apologies if you already know about this, but if you haven't read about it I
hope it stops the scammers getting your money.

iPhone and iPad scammers hit users with iOS crash warnings - here's how to
block them James Titcomb The Daily Telegraph, 16/7/15 Users are reporting
fake crash reports demanding payment in order to fix their Apple devices.
iPhone and iPad users have reported receiving pop-up notifications telling
them that their software has crashed and that they must dial a support
helpline to fix it.
Scammers have targeted Safari, the default web browser for iOS devices,
telling users in the US to ring the helpline and pay between $19 and $80 to
fix it.
Users in the UK have also reported the issue, with one saying they had been
asked for £20 to fix the crash.
When browsing Safari, users receive a notification saying: "Warning!! iOS
Crash Report!!. Due to a third party application in your device, iOS is
crashed. Contact Support for Immediate Fix."
Other users have reported a message saying "There is a problem with the
configuration of your iOS. Please call Apple Technical Support." Some users
said the pop-up had frozen activity on their browser.
They are given one of a series of numbers to dial - including 0800 279 6211,
0800 652 4895 and 0800 310 1061 in the UK. Users of the Apple support forum
said that on dialling the numbers, they were told that a third party app was
stealing their data, and demanded credit card details in order to fix it.
In two calls to the numbers from The Telegraph, a representative answered
the phone as "iOS security" and claimed to be "a security provider for
Apple". The operator repeatedly asked for the iPad's serial number and said
there would be a charge to fix the problem. When The Telegraph asked for
more details about the business such as an address and website, the operator
twice cancelled the call.
The scam was first reported in the US in November last year but is still
being used and has spread to the United Kingdom.
How to fix it and block the crash reports Apple has directed users to a
support page that explains how to fix it. Here's how to prevent the pop-ups.
1. Turn your device on to "airplane mode", either by swiping up from the
bottom of the screen and tapping the plane logo, or going to Settings and
toggling Airplane Mode on.
2. Delete your Safari data by going to Settings > Safari > Clear History and
Website Data 3. Open Safari and exit Airplane Mode To prevent the issue
happening again, go to Settings > Safari > Block Pop-ups.

Wally

Listen to the Wally World Wide show on The Global Voice every Friday at
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  ----- Original Message ----- 
  From: ken lawrence via Njtechdiv 
  To: njtechdiv at nfbnet.org 
  Cc: ken lawrence 
  Sent: Wednesday, July 22, 2015 8:31 AM
  Subject: [Njtechdiv] correct FS cast


  Hi devision the FS cast that talks about windows 10 is cast 109.  listening to it right now.  


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