[Njtechdiv] Amazon Echo/Alexa Problem.

Eileen Scrivani etscrivani at verizon.net
Tue Oct 11 20:24:09 UTC 2016


Hi Mary Jo,

We have and while it shows our router and the numbers for it, the Alexa app keeps saying we’re not connected.

Eileen

From: Mary Jo Partyka via Njtechdiv 
Sent: Tuesday, October 11, 2016 3:36 PM
To: New Jersey Technology Division List 
Cc: Mary Jo Partyka 
Subject: Re: [Njtechdiv] Amazon Echo/Alexa Problem.


My husband said to check your settings

Sent from my iPhone

On Oct 11, 2016, at 2:53 PM, Eileen Scrivani via Njtechdiv <njtechdiv at nfbnet.org> wrote:


  Hello All:

  I just gave my husband an Amazon Echo as an anniversary gift.  We’ve downloaded the Alexa apps to our IPhones, but in doing the setup for it, we cannot get past a screen where a picker button appears for selecting language.  We’ve done a one-finger double tap on the picker button and have tried flicking both up/down & left/right but cannot get a language to select.  Double tapping the continue button seems to do nothing either.

  Can anyone advise have to how we can get through the setup?

  Thanks in advance.

  Eileen

  <Eileen scrivani.vcf>
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