[Njtechdiv] trouble with an old PC

Tue Sep 6 14:37:29 UTC 2016

plus, if the virus or other malware is removed once, there is a high 
probability it will reinfect and cause the problem again. MalwareBytes 
is a good tool but it is not "a magic bullet".

-------- Original Message --------
From: Kevin via Njtechdiv [mailto:njtechdiv at nfbnet.org]
Sent: Tuesday, Sep 6, 2016 10:10 AM EST
To: njtechdiv at nfbnet.org
Cc: Kevin <kevinsisco61784 at gmail.com>
Subject: [Njtechdiv] trouble with an old PC

Yes, and Windows XP is no longer supported so that doesn't help matters.

On 9/6/2016 8:21 AM, ken lawrence via Njtechdiv wrote:
it sounds like the XP machine has a virus or some other malware.  you
might also scan with your antivirus and if you use it malware bytes.
had a situation where internet explorer couldn't open the address bar
and when I tried to go to the same site on firefox a voice came on
warning me that I might have a virus call the number shown.  Oh No I
don't Huh?  scanned with defendor and clean but malware bytes scanned
and that killed that little whatever it was.

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Today's Topics:

   1. Trouble with an old PC (Tracy Carcione)
   2. Re: Trouble with an old PC (Andy)

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Message: 1
Date: Mon, 5 Sep 2016 10:43:49 -0400
From: "Tracy Carcione" <carcione at access.net>
To: "'New Jersey Technology Division List'" <njtechdiv at nfbnet.org>
Subject: [Njtechdiv] Trouble with an old PC
Message-ID: <000301d20783$ea8ac980$bfa05c80$@access.net>
Content-Type: text/plain; charset="us-ascii"

I have an old Windows XP PC which I still sometimes use because my old
scanner works well with it.  I would happily connect my old scanner to my
new PC, but the manufacturer doesn't have a new driver for it. They
want to
force me to buy a new scanner, which annoys me on principle.

Anyway, my old XP PC won't go to the desktop anymore.  It's trying to
load
some file that ends in "calling card", and, when that fails, it
disables the
start/Windows key, and won't go to the desktop.  Does anyone know how
to get
around this?  If I could get to the desktop, or the start menu, I
could run
antivirus and kill the file causing the problem.

Or do I have to give up, throw the old machine out, and buy a new
scanner?

Thanks.

Tracy

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Message: 2
Date: Mon, 5 Sep 2016 11:25:08 -0400
From: Andy <guitarwizandy at optonline.net>
To: New Jersey Technology Division List <njtechdiv at nfbnet.org>
Subject: Re: [Njtechdiv] Trouble with an old PC
Message-ID: <C339EE79-F600-448C-A96C-8ACACEFCB820 at optonline.net>
Content-Type: text/plain; charset="utf-8"

You could do this:
Ctrl+Escape opens up the start menu.  You can then escape, and tab
your way from there to the desktop.

On Sep 5, 2016, at 10:43 AM, Tracy Carcione via Njtechdiv
<njtechdiv at nfbnet.org> wrote:

I have an old Windows XP PC which I still sometimes use because my
old scanner works well with it.  I would happily connect my old
scanner to my new PC, but the manufacturer doesn?t have a new driver
for it.  They want to force me to buy a new scanner, which annoys me
on principle.
Anyway, my old XP PC won?t go to the desktop anymore.  It?s trying to
load some file that ends in ?calling card?, and, when that fails, it
disables the start/Windows key, and won?t go to the desktop.  Does
anyone know how to get around this?  If I could get to the desktop,
or the start menu, I could run antivirus and kill the file causing
the problem.
Or do I have to give up, throw the old machine out, and buy a new
scanner?
Thanks.
Tracy

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