[NJTechDiv] closing of Talking Thermostats

[Tracy Carcione]

Very sorry to hear this.  We have one of their thermostats, and we like it very much.  Hopefully it will keep working for many years.
Tracy


-----Original Message-----
From: NJTechDiv [mailto:njtechdiv-bounces at nfbnet.org] On Behalf Of Mario Brusco via NJTechDiv
Sent: Monday, August 26, 2019 10:42 AM
To: njtechdiv at nfbnet.org
Cc: Mario Brusco
Subject: [NJTechDiv] closing of Talking Thermostats

	From: janet.dickelman--- via ACB-L
To:
leadership at acblists.org,
acb-l at acblists.org
Sent: August 25, 2019 at 5:08 PM
Subject: ACB-L Talking Thermostats.com Closing

Many of you have this product, please see note below from Harry Cohen.

Janet Dickelman

Talking Thermostats.com

P.O. Box 27145  ●  Golden Valley, MN  55427  ●  Tel  (763) 591-9557  ●  
Fax (763) 544-7166

Dear friends of the Blind and Visually Impaired Community,

My name is Harry Cohen and my company, Talking Thermostats.com has 
supplied many of you with talking thermostats and excellent customer 
service over the past sixteen years.  I am writing to inform you that as 
of this date we will be exiting the talking thermostat business and 
closing our company.

This was a difficult decision to make.  We were helped with this 
decision by the manufacturer, BuyMax Alliance who is also our supplier 
of the VIP talking thermostat.  Because of poor inventory control by our 
supplier, their stock of talking thermostats was depleted in January of 
this year.  In addition, our supplier changed to a new electronic 
assembly vendor in China. Both of these issues by our supplier have 
caused very long lead times resulting in a stock out condition of 
thermostats not only for our company but also for our competitors.  All 
the VIP talking thermostats come from the same factory in China.

We have not had thermostats to ship since February.  BuyMax Alliance 
told us we would have thermostats in April.  Then they changed the 
delivery to the end of July.  It is now the third week of August and 
still no thermostats. During these six plus months, we still offered 
customer and technical support even though there was no income being 
generated.  Without income, we can no longer afford to pay rent, keep 
the lights on and keep the phones active.  Therefore, we are closing up 
shop.

With the closure of our business, product questions and warranty issues 
now revert back to BuyMax Alliance, the VIP 3000 manufacturer / 
supplier. BuyMax Alliance can be reached at 866-936-6622.

Over the past sixteen years this business has given me the opportunity 
to establish relationships with the blind and visually impaired 
community of the United States and provide another means to help people 
with visual impairments live more independently.  Thank you for this 
opportunity.

Sincerely,

Harry Cohen

Harry at talkingthermostats.com
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