[NJTechDiv] Looking for some advice

[Mario Brusco]

did you call the MS Disability  help desk? if so, did they help?



On 10/31/2019 6:35 PM, Patricia Ebel via NJTechDiv wrote:
> Well I have narrator running and it looks like my jaws 2019 has just
> disappeared, any suggestions?
>   
> -----Original Message-----
> From: NJTechDiv <njtechdiv-bounces at nfbnet.org> On Behalf Of Jane Degenshein
> via NJTechDiv
> Sent: Wednesday, October 30, 2019 11:24 AM
> To: New Jersey Technology Division List <njtechdiv at nfbnet.org>
> Cc: Jane Degenshein <jdegen16 at comcast.net>
> Subject: Re: [NJTechDiv] Looking for some advice
> 
> thanks as I tyeped it incorrectly
> 
> -----Original Message-----
> From: Mario Brusco via NJTechDiv
> Sent: Wednesday, October 30, 2019 10:32 AM
> To: Jane Degenshein via NJTechDiv
> Cc: Mario Brusco
> Subject: Re: [NJTechDiv] Looking for some advice
> 
> that should be 800-936-5900.
> 
> On 10/30/2019 10:23 AM, Jane Degenshein via NJTechDiv wrote:
>> That may very well be
>> Here is that number 1 800 936 3900
>> Let us know how you make out
>> *From:* NFBNJ Webmaster via NJTechDiv <mailto:njtechdiv at nfbnet.org>
>> *Sent:* Wednesday, October 30, 2019 10:20 AM
>> *To:* 'New Jersey Technology Division List'
>> <mailto:njtechdiv at nfbnet.org>
>> *Cc:* NFBNJ Webmaster <mailto:webmaster at nfbnj.org>
>> *Subject:* Re: [NJTechDiv] Looking for some advice
>>
>> Give the Microsoft Accessibility Help Desk a call.
>>
>> This sounds like a Microsoft issue than an issue with the access
>> technology.
>>
>> *From:*NJTechDiv [mailto:njtechdiv-bounces at nfbnet.org] *On Behalf Of
>> *Patricia Ebel via NJTechDiv
>> *Sent:* Tuesday, October 29, 2019 9:58 PM
>> *To:* New Jersey Technology Division List <njtechdiv at nfbnet.org>
>> *Cc:* Patricia Ebel <patriciaebel0302 at comcast.net>
>> *Subject:* Re: [NJTechDiv] Looking for some advice
>>
>> Thank you Eileen, I checked the mute button and I checked the volume
>> everything is on I do hear the dings on occasion so I deathly know
>> that the speakers are working. Narrator is a Knogo
>>
>> Sent from my iPhone
>>
>>
>>
>>      On Oct 29, 2019, at 9:14 PM, Eileen Scrivani via NJTechDiv
>>      <njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org>> wrote:
>>
>>      ?
>>
>>      Trish,
>>
>>      Can you have some one check what the volume settings are? I have
>>      had, on my desktop, on occasion the volume gets set down to 0. Can
>>      you try running Narrator on the laptop? The sound runs through the
>>      system card unlike Jaws or NVDA which goes out through the speakers.
>>
>>      Eileen
>>
>>      *From:*Patricia Ebel via NJTechDiv
>>
>>      *Sent:*Tuesday, October 29, 2019 7:54 PM
>>
>>      *To:*njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org>
>>
>>      *Cc:*Patricia Ebel
>>
>>      *Subject:*[NJTechDiv] Looking for some advice
>>
>>      hi, I recently installed office 365 on my personal laptop. It really
>>      has not been working proficiently and now my jaws Will not turn on
>>      no matter what I do, I am at a total loss, I do know the computer is
>>      on, I can see it and the windows do change if I Altaba but there's
>>      no way I can get the jaws on even went into the context menu and
>>      nothing happened, any advice would be appreciated
>>      Trisha
>>
>>      Sent from my iPhone
>>
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