[NJTechDiv] question about updating

[Lori Falk]

Hi,

Have you used Microsoft seeing AI short text pointed to the screen to see what it says?
I have use this to give me a clue as to what the computer might be doing.
Another suggestion could be to use the Be my App specialized help technical Microsoft. You will be connected to a Microsoft disability answer desk individual who can look through your iPhone camera and see what’s going on with your computer. They will be able to instruct you regarding any computer updates.

I hope this helps.
eyes  

> On Mar 14, 2021, at 6:40 PM, Patricia Ebel via NJTechDiv <njtechdiv at nfbnet.org> wrote:
> 
> 
>               Hi, I have my work lap top and it is stuck on the zoomtextscreen.  Nothing I try to do will change the screen.  I am unable to get to the desk top or even shut down.  Any clue what is happening?  Previously on Friday it began updates, can it still be updating?
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