[NJTechDiv] Can See Text in Word Files on Phone, but When Opened on Laptop, There's No Text in the Files

[Miss Ruth Williams]

 Hi, Joseph,
That's awfully kind of you, but Annemarie Cooke just solved the problem for me.
I'm giving you this virtual gold star for offering to assist!
Have a good night!

Miss Ruth
    On Friday, March 11, 2022, 09:47:20 PM EST, joseph hudson via NJTechDiv <njtechdiv at nfbnet.org> wrote:  
 
 Hi Miss Ruth, are you using a Windows laptop or a Mac? If you're using a Mac, I might be able to assist you if I could see the file.


On Mar 11, 2022, at 8:23 PM, Miss Ruth Williams via NJTechDiv <njtechdiv at nfbnet.org> wrote:
Hi, all,
I'm trying to open Word files on my laptop, and there is ostensibly no text in the files at all; however, when I open the files using my Android phone, the text is there.
Does anyone have any idea why this might be happening, and how I can get the files to display the text so I can edit them on my laptop?
Thank you kindly for any advice or suggestions.
Take care,
Miss Ruth_______________________________________________
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