[NJTechDiv] paying for something you never used, what to do?

[Mario Brusco]

It depends on what carriers provide coverage where she lives and if she 
travels. If she goes back to Straight Talk, maybe phoning their customer 
service to explain what happened and asking for a refund.



-------- Original Message --------
From: Ken Lawrence via NJTechDiv [mailto:njtechdiv at nfbnet.org]
Subject: [NJTechDiv] paying for something you never used, what to do?
Date: Sunday, October 9, 2022 at 12:54 PM
To: njtechdiv at nfbnet.org <njtechdiv at nfbnet.org>
Cc: Ken Lawrence <kenlawrence124 at aol.com>
Hi folks need some recommendations.  Today I managed to help our member
denise Lesko update her phone and change her passcode. Just for the sake
of it I tried the phone number Walmart supposedly gave her.  The morons
in this group home of hers didn’t make sure the number worked well now a
year has gone by someone at Walmart reassigned her number.  She paid for
straighttalk never getting to use it.  So essentially she has a
paperweight for a phone now.  Does anyone on division have any
suggestions for a carrier for her and if she goes back with straighttalk
can she get her money back.  No wonder NFB has so much a problem with
these grouphomes.  Buy something you never use don’t make sure it
works.  Discusting.

Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for Windows


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