[NJTechDiv] NLS braille eReader problem with shutting off

richardfox1 at comcast.net richardfox1 at comcast.net
Tue Oct 24 15:51:35 UTC 2023


Thanks, Tracy for finding the fix and sharing it here. It worked for me too.

Rick Fox 

 

From: NJTechDiv <njtechdiv-bounces at nfbnet.org> On Behalf Of Tracy Carcione via NJTechDiv
Sent: Monday, October 23, 2023 7:31 AM
To: 'New Jersey Technology Division List' <njtechdiv at nfbnet.org>
Cc: carcione at access.net
Subject: Re: [NJTechDiv] NLS braille eReader problem with shutting off

 

I was good last night.  Hooray!  You’re right; it really became clear to me how much I use the reader every day, and how much I enjoy sitting down for an hour or so before bed and reading.

Tracy

 

 

From: NJTechDiv <njtechdiv-bounces at nfbnet.org <mailto:njtechdiv-bounces at nfbnet.org> > On Behalf Of richardfox1 via NJTechDiv
Sent: Sunday, October 22, 2023 7:23 PM
To: New Jersey Technology Division List <njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org> >
Cc: richardfox1 <richardfox1 at comcast.net <mailto:richardfox1 at comcast.net> >
Subject: Re: [NJTechDiv] NLS braille eReader problem with shutting off

 

I have changed my settings, and I am looking forward to reading my book before I go to bed. I will let you know the outcome.

Rick Fox 

Sent from my iPhone

 

On Oct 22, 2023, at 3:51 PM, Tracy Carcione via NJTechDiv <njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org> > wrote:



People on the Reader list think there’s some problem with the Humanware update server that’s causing the Reader to shut down, so turning off automatic update solves the issue by not checking the server. 

NLS says they’re hoping for an update in a month or so.

Tracy

 

 

From: NJTechDiv <njtechdiv-bounces at nfbnet.org <mailto:njtechdiv-bounces at nfbnet.org> > On Behalf Of Rick Fox via NJTechDiv
Sent: Sunday, October 22, 2023 1:11 PM
To: 'New Jersey Technology Division List' <njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org> >
Cc: richardfox1 at comcast.net <mailto:richardfox1 at comcast.net> 
Subject: Re: [NJTechDiv] NLS braille eReader problem with shutting off

 

Thanks, Tracy. I’m having the same problem. I’ll try your fix. This bug has shown me how deeply the EReader is woven into my life. I’m really bummed without it. I too read in the evening. With me, it’s just before I go to bed.

Rick Fox 

 

From: NJTechDiv <njtechdiv-bounces at nfbnet.org <mailto:njtechdiv-bounces at nfbnet.org> > On Behalf Of Tracy Carcione via NJTechDiv
Sent: Sunday, October 22, 2023 8:17 AM
To: 'New Jersey Technology Division List' <njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org> >
Cc: carcione at access.net <mailto:carcione at access.net> 
Subject: [NJTechDiv] NLS braille eReader problem with shutting off

 

I was going crazy the last couple days because my reader was shutting down every few minutes.  There’s talk on the reader list that the problem can be solved by going to settings and turning off automatic update.  I’ve just done this, so we’ll see.  The problem seems to happen in the evening, so I won’t know until then. 

So, if others are having the same problem, that’s the possible fix.

Tracy

 

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