[NJTechDiv] Alt shortcut key not working in Adobe Reader

[Mario Brusco]

Are you able to pop open the help menu by pressing alt+h?
If so, down arrow to the repair installation option and press the enter 
key. If not, you most likely have a corrupted installation in which 
you'd have to download and install a fresh copy of the program.
I'm not sure if it is necessary to uninstall what you have first.

-------- Original Message --------
From: Serena Cucco via NJTechDiv [mailto:njtechdiv at nfbnet.org]
Sent: Monday, October 30, 2023 at 12:37 PM
To: New Jersey Technology Division List <njtechdiv at nfbnet.org>
Cc: Serena Cucco <serena.c.cucco at gmail.com>
Subject: [NJTechDiv] Alt shortcut key not working in Adobe Reader
Hi all,

When I tried to make Adobe run in a maxamized window, Adobe said I need
administrative permission to make this change.  I'm using my personal
computer, not a work computer.  Why would Adobe say I need
administrative permission?  Then, when I tried alt H and E to try to get
to the repair option, nothing happened.  Would uninstalling Adobe and
then reinstalling it work?

Thanks,
Serena

On Sun, Oct 29, 2023 at 10:39 AM Mario Brusco via NJTechDiv
<njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org>> wrote:

     Try performing a repair by pressing alt+h followed by e. Once the
     process is done, try to access the menu bar as you mentioned by
     pressing
     alt followed by a right arrow  thru the menus.


     -------- Original Message --------
     From: Serena Cucco via NJTechDiv [mailto:njtechdiv at nfbnet.org
     <mailto:njtechdiv at nfbnet.org>]
     Sent: Saturday, October 28, 2023 at 8:06 PM
     To: New Jersey Technology Division List <njtechdiv at nfbnet.org
     <mailto:njtechdiv at nfbnet.org>>
     Cc: Serena Cucco <serena.c.cucco at gmail.com
     <mailto:serena.c.cucco at gmail.com>>
     Subject: [NJTechDiv] Alt shortcut key not working in Adobe Reader
     Hi all,

     When I press the Alt key trying to bring up the menu bar in Adobe
     Reader, Jaws isn't reading.  I presume this means the shortcut isn't
     working.  When I use the left and right arrow keys to make Jaws 
read the
     menus, it isn't working, either.  The only shortcut key that's working
     is Alt F to bring up the File menu, not the menu I'm looking for! 
:-(  I
     googled it to no avail.  I installed the latest Jaws update today.  I
     also checked for updates in Adobe, but there aren't any available.  
Does
     anybody know what might be going on?

     Thanks,
     Serena

     _______________________________________________
     NJTechDiv mailing list
     NJTechDiv at nfbnet.org <mailto:NJTechDiv at nfbnet.org>
     http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org
     <http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org>
     To unsubscribe, change your list options or get your account info for
     NJTechDiv:
 
http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/mrb620%40hotmail.com 
<http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/mrb620%40hotmail.com>


     _______________________________________________
     NJTechDiv mailing list
     NJTechDiv at nfbnet.org <mailto:NJTechDiv at nfbnet.org>
     http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org
     <http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org>
     To unsubscribe, change your list options or get your account info
     for NJTechDiv:
 
http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/serena.c.cucco%40gmail.com 
<http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/serena.c.cucco%40gmail.com>


_______________________________________________
NJTechDiv mailing list
NJTechDiv at nfbnet.org
http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org
To unsubscribe, change your list options or get your account info for 
NJTechDiv:
http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/mrb620%40hotmail.com