[NJTechDiv] multi factor authentication

[Mario Brusco]

Tracy, I honestly don't think the Disability Answer Desk will help 
because they will discover I'm using Thunderbird and say they can't 
assist with non Microsoft software. Anyway, the call will have to wait 
til Monday.

And thank you for your offer to ask the NFB Computer Science 
Division/group. Maybe you should ask anyway to see if someone responds 
in a favorable way. Hopefully someone knows, especially someone who uses 
Thunderbird.

-------- Original Message --------
From: Tracy Carcione via NJTechDiv [mailto:njtechdiv at nfbnet.org]
Sent: Friday, July 12, 2024 at 4:36 PM
To: 'New Jersey Technology Division List' <njtechdiv at nfbnet.org>
Cc: carcione at access.net
Subject: [NJTechDiv] multi factor authentication
Hi Mario.
I think you'll have to call Microsoft Disability.  I know it's not a screen
reader related problem, but they did try to help me with my email setup a
while back.  Worth a try.
If they can't help you, say so and I'll write to NFBCS on your behalf.
Someone there may know the answer.
Tracy


-----Original Message-----
From: NJTechDiv <njtechdiv-bounces at nfbnet.org> On Behalf Of Mario Brusco via
NJTechDiv
Sent: Friday, July 12, 2024 4:17 PM
To: njtechdiv at nfbnet.org
Cc: Mario Brusco <mrb620 at hotmail.com>
Subject: [NJTechDiv] multi factor authentication

On July 3, I received an email from Microsoft notifying me that it would be
necessary for me to update the sign-in technology of my Hotmail account
before September 16th, 2024 to maintain email access.

Since I use Thunderbird with my Hotmail account using POP:

Basically, what I need to do is to change the authentication method of the
POP and SMTP server to use OAuth2. It seems to be straight forward, but I'm
finding that it's not.

The instructions specify that the address for the POP server should be
outlook.office365.com, but immediately I receive an error that a login to
office365.com cannot be completed, and therefore I cannot continue with the
rest of the instructions. If I leave the address as POP-mail.outlook.com, I
can then choose OAuth2 for the authentication method, and continue with the
rest of the instructions.

Now, the SMTP server should be SMTP-mail.outlook.com, but there is no choice
of OAuth2 for authentication. However if I change the address to
SMTP.office365.com, I can choose OAuth2 for the authentication, but when I
press the OK button, I receive an error that the login to smtp.office365.com
cannot be completed.

The resource that started this mess is:

https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thun
derbird-202#w_changes-to-authentication

I would appreciate any help as to what the server addresses and other
settings if warranted should be. I'd like to get this done as soon as
possible so retrieving and sending email from me continues after 9/16/24.

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