[NJTechDiv] Optimum online and new email clients.

[Mary Jo Partyka]

We had a bad experience with Optimum a few years ago and would never use them again. The staff was not sympathetic to our needs and insisted that we had not made payments which had been submitted. 

> On Jan 27, 2025, at 9:28 AM, Tracy Carcione via NJTechDiv <njtechdiv at nfbnet.org> wrote:
> 
> Don't know if this helps, but my husband has an Optimum email account.  He
> uses Thunderbird, and he doesn't think he's missing any emails.  Thunderbird
> is free.
> Tracy
> 
> 
> -----Original Message-----
> From: NJTechDiv <njtechdiv-bounces at nfbnet.org> On Behalf Of Andy via
> NJTechDiv
> Sent: Sunday, January 26, 2025 4:54 PM
> To: 'New Jersey Technology Division List' <njtechdiv at nfbnet.org>
> Cc: Andy <yorsh919 at gmail.com>
> Subject: [NJTechDiv] Optimum online and new email clients.
> 
> Hi,
> 
> 
> Since I am the tech person in the family I have to solve everybody's
> technical problems.
> 
> 
> Optimum online will not work with the default email app in windows 10 or 
> 11 and my mother is not getting all of her email in the new outlook that 
> launches when she tries to launch the old mail app. Anyone have a 
> solution on how I can get this problem solved? I need it do download all 
> of the folders she has put emails into.
> 
> 
> she is not happy about this situation and let me tell you all, having a 
> very angry mother is not pleasant.
> 
> 
> Andy
> 
> 
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