[NJTechDiv] Uber customer support

[carcione at access.net]

Thanks Ellen.  I have that number, but it’s really for safety.  I’ll try it if I must, but it’s not the right place.

Tracy

 

 

From: NJTechDiv <njtechdiv-bounces at nfbnet.org> On Behalf Of ELLEN SULLIVAN via NJTechDiv
Sent: Monday, September 8, 2025 5:47 PM
To: New Jersey Technology Division List <njtechdiv at nfbnet.org>
Cc: ELLEN SULLIVAN <ems553 at comcast.net>
Subject: Re: [NJTechDiv] Uber customer support

 

Hi Tracy, 

  Not sure of a number to contact Uber. If you open the app and go into your account -- there is a Help selection at the top of the page. Click here. Scroll down to "Accessibility" and then go to Resources for riders with a disability. In this section there is an opportunity to report "My driver made inappropriate comments about my service animal". I am not sure what happens next---may be worth investigating.  

  Good luck. Ellen 

On 09/08/2025 1:09 PM EDT Tracy Carcione via NJTechDiv <njtechdiv at nfbnet.org <mailto:njtechdiv at nfbnet.org> > wrote: 

  

  

Does anyone know how to talk to an actual person at Uber about an account problem?  All I can find is the stupid chatbot, and my question was beyond its comprehension.

Tracy

 

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