<HTML><HEAD>
<META content="text/html; charset=utf-8" http-equiv=Content-Type></HEAD>
<BODY style="WORD-WRAP: break-word; -webkit-nbsp-mode: space" dir=ltr>
<DIV dir=ltr>
<DIV style="FONT-SIZE: 14pt; FONT-FAMILY: 'Arial'; COLOR: #000000">
<DIV><FONT color=#000000 size=4>Yes Andy</FONT></DIV>
<DIV><FONT size=4>this is something of sharing here friend</FONT></DIV>
<DIV><FONT size=4>thanks </FONT></DIV>
<DIV
style='FONT-SIZE: small; TEXT-DECORATION: none; FONT-FAMILY: "Calibri";
FONT-WEIGHT: normal; COLOR: #000000; FONT-STYLE: normal; DISPLAY: inline'>
<DIV style="FONT: 10pt tahoma">
<DIV> </DIV>
<DIV style="BACKGROUND: #f5f5f5">
<DIV style="font-color: black"><B>From:</B> <A title=njtechdiv@nfbnet.org
href="mailto:njtechdiv@nfbnet.org">Andy via Njtechdiv</A> </DIV>
<DIV><B>Sent:</B> Thursday, February 22, 2018 5:00 PM</DIV>
<DIV><B>To:</B> <A title=njtechdiv@nfbnet.org
href="mailto:njtechdiv@nfbnet.org">New Jersey Technology Division List</A>
</DIV>
<DIV><B>Cc:</B> <A title=guitarwizandy@optonline.net
href="mailto:guitarwizandy@optonline.net">Andy</A> </DIV>
<DIV><B>Subject:</B> [Njtechdiv] Fwd: [NFBNJ] Introducing Specialized
Help</DIV></DIV></DIV>
<DIV> </DIV></DIV>
<DIV
style='FONT-SIZE: small; TEXT-DECORATION: none; FONT-FAMILY: "Calibri";
FONT-WEIGHT: normal; COLOR: #000000; FONT-STYLE: normal; DISPLAY: inline'>
<DIV>Hi guys,</DIV>
<DIV>I'm not sure f everyone got this, so I'm forwarding here.</DIV>
<DIV>This is very useful!</DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV><BR>
<BLOCKQUOTE type="cite">
<DIV>Begin forwarded message:</DIV>
<DIV> </DIV>
<DIV style="MARGIN: 0px"><SPAN
style="FONT-FAMILY: -webkit-system-font, helvetica neue, helvetica,
sans-serif; COLOR: "><B>From:
</B></SPAN><SPAN
style="FONT-FAMILY: -webkit-system-font, helvetica neue, helvetica,
sans-serif">joe
ruffalo via NFBNJ <<A
href="mailto:nfbnj@nfbnet.org">nfbnj@nfbnet.org</A>><BR></SPAN></DIV>
<DIV style="MARGIN: 0px"><SPAN
style="FONT-FAMILY: -webkit-system-font, helvetica neue, helvetica,
sans-serif; COLOR: "><B>Subject:
</B></SPAN><SPAN
style="FONT-FAMILY: -webkit-system-font, helvetica neue, helvetica,
sans-serif"><B>[NFBNJ]
Introducing Specialized Help</B><BR></SPAN></DIV>
<DIV style="MARGIN: 0px"><SPAN
style="FONT-FAMILY: -webkit-system-font, helvetica neue, helvetica,
sans-serif; COLOR: "><B>Date:
</B></SPAN><SPAN
style="FONT-FAMILY: -webkit-system-font, helvetica neue, helvetica,
sans-serif">February
22, 2018 at 3:41:55 PM EST<BR></SPAN></DIV>
<DIV style="MARGIN: 0px"><SPAN
style="FONT-FAMILY: -webkit-system-font, helvetica neue, helvetica,
sans-serif; COLOR: "><B>To:
</B></SPAN><SPAN
style="FONT-FAMILY: -webkit-system-font, helvetica neue, helvetica,
sans-serif"><A
href="mailto:nfbnj@nfbnet.org">nfbnj@nfbnet.org</A><BR></SPAN></DIV>
<DIV style="MARGIN: 0px"><SPAN
style="FONT-FAMILY: -webkit-system-font, helvetica neue, helvetica,
sans-serif; COLOR: "><B>Reply-To:
</B></SPAN><SPAN
style="FONT-FAMILY: -webkit-system-font, helvetica neue, helvetica,
sans-serif">joe
ruffalo <<A
href="mailto:nfbnj1@verizon.net">nfbnj1@verizon.net</A>><BR></SPAN></DIV>
<DIV> </DIV>
<DIV>
<DIV dir=ltr>
<DIV dir=ltr>
<DIV style="FONT-SIZE: 12pt; FONT-FAMILY: calibri">
<DIV>Greetings to all!</DIV>
<DIV>See below.</DIV>
<DIV>If found worthy, please share.</DIV>
<DIV> </DIV>
<DIV>We care. We share. We grow. We make a difference<BR>Joe Ruffalo,
President <BR>National Federation of the Blind of New Jersey <BR>973 743
0075<BR><A href="mailto:nfbnj1@verizon.net">nfbnj1@verizon.net</A><BR><A
href="http://www.nfbnj.org/">www.nfbnj.org</A></DIV>
<DIV>Your old car keys can be keys to literacy for the blind.<BR>Donate
your
unwanted vehicle to us by clicking <BR><A
href="http://www.carshelpingtheblind.org">www.carshelpingtheblind.org</A>
<BR>or call 855 659 9314<BR></DIV>
<DIV>**</DIV>
<DIV> </DIV>
<DIV
style="FONT-SIZE: small; TEXT-DECORATION: none; FONT-FAMILY: calibri;
FONT-WEIGHT: normal; FONT-STYLE: normal; DISPLAY: inline">
<DIV style="FONT: 10pt tahoma">
<DIV>Subject: Introducing Specialized Help</DIV>
<DIV><FONT size=3 face=Calibri></FONT> </DIV>
<DIV>The following information is being forwarded by NFBNJ as a courtesy,
in
accordance with our continued efforts to share information that may be of
interest or of benefit to individuals who are blind and vision-impaired
and
should not be construed as an official endorsement.</DIV>
<DIV><FONT size=3 face=Calibri></FONT> </DIV>
<DIV><FONT size=3 face=Calibri></FONT> </DIV>
<DIV>Introducing Specialized Help</DIV>
<DIV><FONT size=3 face=Calibri></FONT> </DIV>
<DIV><FONT size=3 face=Calibri></FONT> </DIV>
<DIV>We are thrilled to announce the newest feature in the Be My Eyes app:
Specialized Help - a better way to connect with businesses and
organizations
when you need assistance with their products or services.</DIV>
<DIV><FONT size=3 face=Calibri></FONT> </DIV>
<DIV><FONT size=3 face=Calibri></FONT> </DIV>
<DIV>Hi George,</DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV>As you know, Be My Eyes is here to help you tackle a wide range of
visual
challenges as you go about your day. Until today, Be My Eyes has randomly
connected you to a volunteer to solve daily tasks. Some tasks, however,
require specialized assistance.</DIV>
<DIV> </DIV>
<DIV>Contacting customer support through email or by phone isn’t always
ideal.
Direct communication with a business’s customer support agent could be a
more
vision-friendly alternative and less time consuming for you. If someone
from
the company could see the issue in real time, issues with their products
or
services could be resolved more efficiently.</DIV>
<DIV> </DIV>
<DIV>So we’ve strategized a way to better assist you: enlisting the help
of
representatives from companies whose products you use all the time. It’s
our
sincere pleasure to introduce Specialized Help. This new feature means
that a
trained company representative is available to answer questions or help
you
tackle issues with speed and in-depth solutions. Maybe you need help
figuring
out how to use an unfamiliar product, or you might want to interact on a
company’s app or website while on the phone with their representative.
With
Specialized Help, it’s easy to get in touch with businesses and
organizations
when you encounter a challenge with their products or services. And as
always,
it’s completely free.</DIV>
<DIV> </DIV>
<DIV>The next time you update your Be My Eyes app, there will be a second
button added to the main screen to take you to the Specialized Help Menu.
Clicking “Specialized Help” will lead you to the list of companies with
representatives available to answer your call and assist you through a
live
video connection. Each business profile will include descriptions of their
services, hours of operation, and supported languages.</DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV>Microsoft is first to join</DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV>Microsoft is the first company joining our platform to offer
Specialized
Help and maintains their mission to empower every person on the planet to
achieve more. Included in that mission is a program aimed at offering free
technical support to the disability community – Microsoft Disability
Answer
Desk.</DIV>
<DIV> </DIV>
<DIV>“Be My Eyes provides a new and innovative way for our customers to
get
technical support,” said Neil Barnett, Director Disability Answer Desk,
Microsoft. “With a simple tap, customers can access the Disability Answer
Desk
from their phone to get the help they need with Microsoft products and
services."</DIV>
<DIV> </DIV>
<DIV>Be My Eyes is on a journey with Microsoft to help more people utilize
technology as a means of empowerment to achieve more in their daily lives.
Starting today, Microsoft agents will be available through Be My Eyes
Specialized Help to users in Australia, Canada, UK, Hong Kong, Ireland,
India,
Malaysia, New Zealand, the Philippines, Singapore, South Africa and the
United
States offering assistance in English. If you need help with Windows or
Office
products just give them a call.</DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV>Who Would You Like Us to Bring Onboard Specialized Help?</DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV>At the present moment, you have the option to contact Microsoft.
Improving the customer service experience takes time, rest assured, but
more
companies from a variety of fields will join the Specialized Help platform
soon. Your feedback is of tremendous value to us. If there are businesses
and
organizations that you may seek assistance from and would like them to a
part
of the Specialized Help platform, please let us know, and we will do our
best
to include them. You can simply respond to this email or write us at
<<A href="mailto:info@bemyeyes.com">mailto:info@bemyeyes.com</A>> <A
href="mailto:info@bemyeyes.com">info@bemyeyes.com</A>. It is our hope that
Specialized Help will provide a better way to connect you with businesses
and
organizations.</DIV>
<DIV> </DIV>
<DIV>COPENHAGEN, Denmark – Feb. 21, 2018 – Be My Eyes, a free smartphone
app
that supports people who are blind or have low vision, will now offer
their
customers technology support from Microsoft Corp. in 12 countries. Through
the
new app update via the Specialized Help menu, customers will be able to
connect with the Microsoft Disability Answer Desk, which offers free
technical
support for customers with disabilities. </DIV>
<DIV> </DIV>
<DIV>Be My Eyes is an app, available on iOS and Android, that connects
customers who are blind or have low vision with over 850,000 volunteers
for
guidance and help with tasks like cooking, finding lost items, catching a
bus,
reviewing mail and more. As many requests to Be My Eyes volunteers are
technology-related, this is a good opportunity to collaborate with
Microsoft
for support.</DIV>
<DIV><FONT size=3 face=Calibri></FONT> </DIV>
<DIV><FONT size=3 face=Calibri></FONT> </DIV>
<DIV>How it works - Every day, sighted volunteers lend their eyes to solve
tasks big and small to help blind and low vision people lead more
independent
lives.</DIV>
<DIV><FONT size=3 face=Calibri></FONT> </DIV>
<DIV><FONT size=3 face=Calibri></FONT> </DIV>
<DIV>For more information visit: <A
href="https://www.bemyeyes.com/">https://www.bemyeyes.com/</A></DIV>
<DIV><FONT size=3 face=Calibri></FONT> </DIV>
<DIV><FONT size=3 face=Calibri></FONT> </DIV><FONT size=3
face=Calibri></FONT></DIV>
<DIV> </DIV></DIV></DIV></DIV></DIV>_______________________________________________<BR>NFBNJ
mailing list<BR><A
href="mailto:NFBNJ@nfbnet.org">NFBNJ@nfbnet.org</A><BR>http://nfbnet.org/mailman/listinfo/nfbnj_nfbnet.org<BR>To
unsubscribe, change your list options or get your account info for
NFBNJ:<BR>http://nfbnet.org/mailman/options/nfbnj_nfbnet.org/guitarwizandy%40optonline.net<BR></DIV></BLOCKQUOTE></DIV><BR>
<P>
<HR>
_______________________________________________<BR>Njtechdiv mailing
list<BR>Njtechdiv@nfbnet.org<BR>http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org<BR>To
unsubscribe, change your list options or get your account info for
Njtechdiv:<BR>http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/jdegen16%40comcast.net</DIV></DIV></DIV></BODY></HTML>