<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
span.EmailStyle18
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.EmailStyle19
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle20
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle21
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Never mind. I got hold of Humanware, and we tried a few things, but the upshot is there’s something wrong and it needs to be repaired. Gack.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thanks everyone for your help and advice.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Tracy<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Njtechdiv [mailto:njtechdiv-bounces@nfbnet.org] <b>On Behalf Of </b>Tracy Carcione via Njtechdiv<br><b>Sent:</b> Thursday, October 04, 2018 3:07 PM<br><b>To:</b> 'New Jersey Technology Division List'<br><b>Cc:</b> Tracy Carcione<br><b>Subject:</b> Re: [Njtechdiv] Consultant wanted<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Eileen, you’re brilliant!<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>It worked, except the paper won’t feed.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Does anyone know the Index 4 well, and can describe the paper loading process? It should be clear, but, once it goes into the printer, it disappears and gets stuck somewhere.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I’m not sure if I need to send the thing off for repair, or I’m just doing it wrong.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Tracy<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Njtechdiv [mailto:njtechdiv-bounces@nfbnet.org] <b>On Behalf Of </b>Eileen Scrivani via Njtechdiv<br><b>Sent:</b> Thursday, October 04, 2018 1:45 PM<br><b>To:</b> New Jersey Technology Division List<br><b>Cc:</b> Eileen Scrivani<br><b>Subject:</b> Re: [Njtechdiv] Consultant wanted<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><div><p class=MsoNormal><span style='font-size:12.0pt;color:black'>Hmm, it may not like the hub and want an actual port on the PC. However, if its been working all along with being connected to the hub then maybe/maybe not. In any case, it doesn’t hurt to try switching your ports if you haven’t already. What about switching the USB to a different port on the hub assuming the hub has multi connections? The noise just says the PC is recognizing it not any thing about the embossor. Is the embossor powering up as usual or is something not working as normal? <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;color:black'>Sometimes if something goes wrong with my ssystem and a print job does not actually print/emboss it could be there are multiple jobs in the print Queue. If you go to the control pannel and I think its under printers, look for the printer queue or print jobs. If you see the names of the files you’ve tried embossing there then delete them from the queue. You might have to switch from PC cursor to Jaws cursor (top right key on numeric keypad) and back to PC cursor (middle key on far right of numeric keypad) to find the file name(s). I don’t do it a lot so kinda forget exactly what has to get done. If in Jaws cursor, make sure you’'r on the first letter of the file name before pressing delete. Those queued jobs can hang the embossor. I’d check to try and find exactly where it is because I’m the type who has to hunt around to find what I’m looking for, but I need to get ready to go out in a little while. I’ll check in later today to see what you found.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;color:black'>Also, if it is any file in the print queue that hung it up, then if it were me, after deleting them out of the print queue I’d restart my computer just to make it all nice again.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;color:black'>Good luck.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;color:black'>Eileen<o:p></o:p></span></p></div><div><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> <o:p></o:p></span></p></div><div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> Tracy Carcione via Njtechdiv <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Sent:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> Thursday, October 4, 2018 12:57 PM<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>To:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> 'New Jersey Technology Division List' <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Cc:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> Tracy Carcione <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Subject:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> Re: [Njtechdiv] Consultant wanted<o:p></o:p></span></p></div></div></div><div><p class=MsoNormal><span style='font-size:12.0pt;color:black'> <o:p></o:p></span></p></div></div><div><p class=MsoNormal><span style='color:#1F497D'>Hi Eileen.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Oldish, but still working, so far as I can tell. The USB cable isn’t long enough to reach my PC, so I plugged it into a hub. The PCmade the noise it makes when a USB device is plugged in, but my printing didn’t happen, or even try to happen.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Tracy<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> </span><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> </span><span style='color:#1F497D'><o:p></o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> Njtechdiv [mailto:njtechdiv-bounces@nfbnet.org] <b>On Behalf Of </b>Eileen Scrivani via Njtechdiv<br><b>Sent:</b> Thursday, October 04, 2018 12:07 PM<br><b>To:</b> New Jersey Technology Division List<br><b>Cc:</b> Eileen Scrivani<br><b>Subject:</b> Re: [Njtechdiv] Consultant wanted<o:p></o:p></span></p></div></div><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><div><div><div><p class=MsoNormal><span style='font-size:12.0pt;color:black'>Tracy,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;color:black'>What kind of braille printer is it? Some embossors are very particular about the port they are plugged into on your computer. So, if by any chance you’ve disconnected it from one port on your computer and then plugged it back in but on a different port that could be the issue. How old is it?<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;color:black'>Eileen<o:p></o:p></span></p></div><div><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> <o:p></o:p></span></p></div><div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> Tracy Carcione via Njtechdiv <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Sent:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> Thursday, October 4, 2018 10:19 AM<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>To:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> 'New Jersey Technology Division List' <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Cc:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> Tracy Carcione <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>Subject:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> [Njtechdiv] Consultant wanted<o:p></o:p></span></p></div></div></div><div><p class=MsoNormal><span style='font-size:12.0pt;color:black'> <o:p></o:p></span></p></div></div><div><p class=MsoNormal><span style='color:black'>I want someone to come to my house and figure out why I can’t make my braille printer work. I’m happy to pay whatever the going rate is. I just don’t know how to find the person I want.<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Any ideas, or better yet, someone who can do the job?<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>I live in Teaneck, Bergen County.<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Tracy<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:12.0pt;color:black'><hr size=2 width="100%" align=center></span></div><p class=MsoNormal><span style='font-size:12.0pt;color:black'>_______________________________________________<br>Njtechdiv mailing list<br>Njtechdiv@nfbnet.org<br>http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org<br>To unsubscribe, change your list options or get your account info for Njtechdiv:<br>http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/etscrivani%40verizon.net<o:p></o:p></span></p></div></div></div><div class=MsoNormal align=center style='text-align:center'><span style='font-size:12.0pt;color:black'><hr size=2 width="100%" align=center></span></div><p class=MsoNormal><span style='font-size:12.0pt;color:black'>_______________________________________________<br>Njtechdiv mailing list<br>Njtechdiv@nfbnet.org<br>http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org<br>To unsubscribe, change your list options or get your account info for Njtechdiv:<br>http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/etscrivani%40verizon.net<o:p></o:p></span></p></div></div></div></div></body></html>