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<DIV>Thanks for passing this along. I’m very sorry to hear it. I have 2 of their
talking thermostats in the house that my husband & I got back in 2003 and
they’ are both good products. </DIV>
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<DIV>This announcement makes me wonder what company & brand to turn to when
my existing thermostats stop working! Things made in china make me worry about
quality.</DIV>
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<DIV>Eileen</DIV>
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<DIV style="font-color: black"><B>From:</B> <A title=njtechdiv@nfbnet.org>Mario
Brusco via NJTechDiv</A> </DIV>
<DIV><B>Sent:</B> Monday, August 26, 2019 10:42 AM</DIV>
<DIV><B>To:</B> <A title=njtechdiv@nfbnet.org>njtechdiv@nfbnet.org</A> </DIV>
<DIV><B>Cc:</B> <A title=mrb620@hotmail.com>Mario Brusco</A> </DIV>
<DIV><B>Subject:</B> [NJTechDiv] closing of Talking
Thermostats</DIV></DIV></DIV>
<DIV> </DIV></DIV>
<DIV
style='FONT-SIZE: small; TEXT-DECORATION: none; FONT-FAMILY: "Calibri"; FONT-WEIGHT: normal; COLOR: #000000; FONT-STYLE: normal; DISPLAY: inline'>From:
janet.dickelman--- via
ACB-L<BR>To:<BR>leadership@acblists.org,<BR>acb-l@acblists.org<BR>Sent: August
25, 2019 at 5:08 PM<BR>Subject: ACB-L Talking Thermostats.com
Closing<BR><BR>Many of you have this product, please see note below from Harry
Cohen.<BR><BR>Janet Dickelman<BR><BR>Talking Thermostats.com<BR><BR>P.O. Box
27145 ● Golden Valley, MN 55427 ● Tel (763)
591-9557 ● <BR>Fax (763) 544-7166<BR><BR>Dear friends of the Blind
and Visually Impaired Community,<BR><BR>My name is Harry Cohen and my company,
Talking Thermostats.com has <BR>supplied many of you with talking thermostats
and excellent customer <BR>service over the past sixteen years. I am
writing to inform you that as <BR>of this date we will be exiting the talking
thermostat business and <BR>closing our company.<BR><BR>This was a difficult
decision to make. We were helped with this <BR>decision by the
manufacturer, BuyMax Alliance who is also our supplier <BR>of the VIP talking
thermostat. Because of poor inventory control by our <BR>supplier, their
stock of talking thermostats was depleted in January of <BR>this year. In
addition, our supplier changed to a new electronic <BR>assembly vendor in China.
Both of these issues by our supplier have <BR>caused very long lead times
resulting in a stock out condition of <BR>thermostats not only for our company
but also for our competitors. All <BR>the VIP talking thermostats come
from the same factory in China.<BR><BR>We have not had thermostats to ship since
February. BuyMax Alliance <BR>told us we would have thermostats in
April. Then they changed the <BR>delivery to the end of July. It is
now the third week of August and <BR>still no thermostats. During these six plus
months, we still offered <BR>customer and technical support even though there
was no income being <BR>generated. Without income, we can no longer afford
to pay rent, keep <BR>the lights on and keep the phones active. Therefore,
we are closing up <BR>shop.<BR><BR>With the closure of our business, product
questions and warranty issues <BR>now revert back to BuyMax Alliance, the VIP
3000 manufacturer / <BR>supplier. BuyMax Alliance can be reached at
866-936-6622.<BR><BR>Over the past sixteen years this business has given me the
opportunity <BR>to establish relationships with the blind and visually impaired
<BR>community of the United States and provide another means to help people
<BR>with visual impairments live more independently. Thank you for this
<BR>opportunity.<BR><BR>Sincerely,<BR><BR>Harry
Cohen<BR><BR>Harry@talkingthermostats.com<BR>_______________________________________________<BR>NJTechDiv
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