<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Give the Microsoft Accessibility Help Desk a call.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>This sounds like a Microsoft issue than an issue with the access technology.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> NJTechDiv [mailto:njtechdiv-bounces@nfbnet.org] <b>On Behalf Of </b>Patricia Ebel via NJTechDiv<br><b>Sent:</b> Tuesday, October 29, 2019 9:58 PM<br><b>To:</b> New Jersey Technology Division List <njtechdiv@nfbnet.org><br><b>Cc:</b> Patricia Ebel <patriciaebel0302@comcast.net><br><b>Subject:</b> Re: [NJTechDiv] Looking for some advice<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>Thank you Eileen, I checked the mute button and I checked the volume everything is on I do hear the dings on occasion so I deathly know that the speakers are working. Narrator is a Knogo<o:p></o:p></p><div><p class=MsoNormal>Sent from my iPhone<o:p></o:p></p></div><div><p class=MsoNormal><br><br><o:p></o:p></p><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal style='margin-bottom:12.0pt'>On Oct 29, 2019, at 9:14 PM, Eileen Scrivani via NJTechDiv <<a href="mailto:njtechdiv@nfbnet.org">njtechdiv@nfbnet.org</a>> wrote:<o:p></o:p></p></blockquote></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal><span style='font-family:"Tahoma",sans-serif'></span> <o:p></o:p></p><div><div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'>Trish,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'>Can you have some one check what the volume settings are? I have had, on my desktop, on occasion the volume gets set down to 0. Can you try running Narrator on the laptop? The sound runs through the system card unlike Jaws or NVDA which goes out through the speakers.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'>Eileen <o:p></o:p></span></p><div><div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'> Patricia Ebel via NJTechDiv <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>Sent:</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'> Tuesday, October 29, 2019 7:54 PM<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>To:</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'> <a href="mailto:njtechdiv@nfbnet.org">njtechdiv@nfbnet.org</a> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>Cc:</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'> Patricia Ebel <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:whitesmoke'><b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>Subject:</span></b><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'> [NJTechDiv] Looking for some advice<o:p></o:p></span></p></div></div></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'> <o:p></o:p></span></p></div></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'>hi, I recently installed office 365 on my personal laptop. It really has not been working proficiently and now my jaws Will not turn on no matter what I do, I am at a total loss, I do know the computer is on, I can see it and the windows do change if I Altaba but there’s no way I can get the jaws on even went into the context menu and nothing happened, any advice would be appreciated<br>Trisha<br><br>Sent from my iPhone<br><br>_______________________________________________<br>NJTechDiv mailing list<br><a href="mailto:NJTechDiv@nfbnet.org">NJTechDiv@nfbnet.org</a><br><a href="http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org">http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org</a><br>To unsubscribe, change your list options or get your account info for NJTechDiv:<br><a href="http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/etscrivani%40verizon.net">http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/etscrivani%40verizon.net</a><o:p></o:p></span></p></div></div></div><p class=MsoNormal>_______________________________________________<br>NJTechDiv mailing list<br><a href="mailto:NJTechDiv@nfbnet.org">NJTechDiv@nfbnet.org</a><br><a href="http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org">http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org</a><br>To unsubscribe, change your list options or get your account info for NJTechDiv:<br><a href="http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/patriciaebel0302%40comcast.net">http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/patriciaebel0302%40comcast.net</a><o:p></o:p></p></div></blockquote></div></body></html>