<html><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"></head><body dir="auto"><div dir="auto"><font size="5">Good point! Thanks for all your insights Serena. You've been a big help!</font></div><div dir="auto"><font size="5"><br></font></div><div dir="auto"><font size="5">Take care,</font></div><div dir="auto"><font size="5"><br></font></div><div dir="auto"><font size="5">Miss Ruth</font></div><div dir="auto"><br></div><div id="composer_signature" dir="auto"><div style="font-size:12px;color:#575757" dir="auto">Sent from my Verizon, Samsung Galaxy smartphone</div></div><div dir="auto"><br></div><div><br></div><div align="left" dir="auto" style="font-size:100%;color:#000000"><div>-------- Original message --------</div><div>From: Serena Cucco via NJTechDiv <njtechdiv@nfbnet.org> </div><div>Date: 2/28/22 4:10 PM (GMT-05:00) </div><div>To: New Jersey Technology Division List <njtechdiv@nfbnet.org> </div><div>Cc: Serena Cucco <serena.c.cucco@gmail.com> </div><div>Subject: Re: [NJTechDiv] Does Anyone Use a Samsung Galaxy A10E Phone? Trying to Get Tech Help re: Text to Speech and TalkBack </div><div><br></div></div><div dir="ltr"> Just for your tech knowledge, if they bought the phone online, they might not have had to go to the store to pick it up. Verizon might've shipped it directly to their home.<div><br></div><div>Serena<br><div><br></div></div></div><br><div class="gmail_quote"><div class="gmail_attr" dir="ltr">On Mon, Feb 28, 2022 at 4:01 PM missruthnfb via NJTechDiv <<a href="mailto:njtechdiv@nfbnet.org">njtechdiv@nfbnet.org</a>> wrote:<br></div><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote"><div dir="auto"><div dir="auto"><font size="5">Two terrific suggestions, Serena, thank you! </font></div><div dir="auto"><font size="5"><br></font></div><div dir="auto"><font size="5">The Verizon store is a great idea, as I'm assuming they had to have gone there initially to buy the phone in the first place. Unless someone did it for them.</font></div><div dir="auto"><font size="5"><br></font></div><div dir="auto"><font size="5">Also, I didn’t know there was an NFB technology answer line, so this is helpful, not just for my friend and her husband, but also for me!</font></div><div dir="auto"><font size="5"><br></font></div><div dir="auto"><font size="5">I really appreciate your help.</font></div><div dir="auto"><font size="5"><br></font></div><div dir="auto"><font size="5">Take good care,</font></div><div dir="auto"><font size="5"><br></font></div><div dir="auto"><font size="5">Miss Ruth</font></div><div dir="auto"><font size="5"><br></font></div><div dir="auto" id="gmail-m_4812589339886771441composer_signature"><div dir="auto" style="font-size:12px;color:rgb(87,87,87)">Sent from my Verizon, Samsung Galaxy smartphone</div></div><div dir="auto"><br></div><div><br></div><div style="font-size:100%;color:rgb(0,0,0)" dir="auto" align="left"><div>-------- Original message --------</div><div>From: Serena Cucco via NJTechDiv <<a href="mailto:njtechdiv@nfbnet.org">njtechdiv@nfbnet.org</a>> </div><div>Date: 2/28/22 3:42 PM (GMT-05:00) </div><div>To: New Jersey Technology Division List <<a href="mailto:njtechdiv@nfbnet.org">njtechdiv@nfbnet.org</a>> </div><div>Cc: Serena Cucco <<a href="mailto:serena.c.cucco@gmail.com">serena.c.cucco@gmail.com</a>> </div><div>Subject: Re: [NJTechDiv] Does Anyone Use a Samsung Galaxy A10E Phone? Trying to Get Tech Help re: Text to Speech and TalkBack </div><div><br></div></div><div dir="ltr">Hi again Ruth,<div><br></div><div>Another idea. The NFB National Center has a technology answer line. You could call them and see if they know someone who can help your friend and her husband. NFB main number: (1 410) 659-9314. You'll hear a greeting that gives a list of extensions to dial. One of those is the technology answer line. You might have to leave a message initially.</div><div><br></div><div>Good luck!</div><div><br></div><div>Serena</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sun, Feb 27, 2022 at 7:09 PM Miss Ruth Williams via NJTechDiv <<a href="mailto:njtechdiv@nfbnet.org">njtechdiv@nfbnet.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div><div style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px"><div dir="ltr"><div><div style="color:rgb(0,0,0);font-family:Calibri;font-size:small" dir="ltr"><font size="5">Hi, all,</font></div><div style="color:rgb(0,0,0);font-family:Calibri;font-size:small" dir="ltr"><font size="5"><br></font></div><div style="color:rgb(0,0,0);font-family:Calibri;font-size:small" dir="ltr"><span style="font-size:x-large">I've cleared posting this request with Janie, and I know it's a long-shot, but, does anyone </span><span style="font-size:x-large">use a Samsung Galaxy A10E phone? And, if so, would you be willi</span><span style="font-size:x-large">ng to walk someone through the steps to work the text-to-speech and talkback processes? There's a newly-blind, elderly lady who is lost without her phone, and her husband is overwhelmed already with her care. They are both terribly depressed and she needs her phone to get connected to the world again.</span></div><div style="color:rgb(0,0,0);font-family:Calibri;font-size:small"><font size="5"><br></font></div><div style="color:rgb(0,0,0);font-family:Calibri;font-size:small" dir="ltr"><font size="5">I've googled it and see what the steps are, but they won't be able to do it without some hand-holding from someone who's used these features before. If at all possible, I'm hoping someone can talk to the husband on his phone so he can set it up for his wife, and he's not very tech savvy. I know it's a lot to ask, but any help would be greatly appreciated.</font></div></div><div style="color:rgb(0,0,0);font-family:Calibri;font-size:small" dir="ltr"><font size="5"><br></font></div><div style="color:rgb(0,0,0);font-family:Calibri;font-size:small" dir="ltr"><font size="5">Thank you so much for any assistance or suggestions you might offer.</font></div><div style="color:rgb(0,0,0);font-family:Calibri;font-size:small" dir="ltr"><font size="5"><br></font></div><div style="color:rgb(0,0,0);font-family:Calibri;font-size:small" dir="ltr"><font size="5">Take good care,</font></div><div style="color:rgb(0,0,0);font-family:Calibri;font-size:small" dir="ltr"><font size="5"><br></font></div><div style="color:rgb(0,0,0);font-family:Calibri;font-size:small" dir="ltr"><font size="5">Miss Ruth</font></div></div></div></div>_______________________________________________<br>
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