<html><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"></head><body dir="auto"><div dir="auto"><font size="5">Two terrific suggestions, Serena, thank you! </font></div><div dir="auto"><font size="5"><br></font></div><div dir="auto"><font size="5">The Verizon store is a great idea, as I'm assuming they had to have gone there initially to buy the phone in the first place. Unless someone did it for them.</font></div><div dir="auto"><font size="5"><br></font></div><div dir="auto"><font size="5">Also, I didn’t know there was an NFB technology answer line, so this is helpful, not just for my friend and her husband, but also for me!</font></div><div dir="auto"><font size="5"><br></font></div><div dir="auto"><font size="5">I really appreciate your help.</font></div><div dir="auto"><font size="5"><br></font></div><div dir="auto"><font size="5">Take good care,</font></div><div dir="auto"><font size="5"><br></font></div><div dir="auto"><font size="5">Miss Ruth</font></div><div dir="auto"><font size="5"><br></font></div><div id="composer_signature" dir="auto"><div style="font-size:12px;color:#575757" dir="auto">Sent from my Verizon, Samsung Galaxy smartphone</div></div><div dir="auto"><br></div><div><br></div><div align="left" dir="auto" style="font-size:100%;color:#000000"><div>-------- Original message --------</div><div>From: Serena Cucco via NJTechDiv <njtechdiv@nfbnet.org> </div><div>Date: 2/28/22 3:42 PM (GMT-05:00) </div><div>To: New Jersey Technology Division List <njtechdiv@nfbnet.org> </div><div>Cc: Serena Cucco <serena.c.cucco@gmail.com> </div><div>Subject: Re: [NJTechDiv] Does Anyone Use a Samsung Galaxy A10E Phone? Trying to Get Tech Help re: Text to Speech and TalkBack </div><div><br></div></div><div dir="ltr">Hi again Ruth,<div><br></div><div>Another idea. The NFB National Center has a technology answer line. You could call them and see if they know someone who can help your friend and her husband. NFB main number: (1 410) 659-9314. You'll hear a greeting that gives a list of extensions to dial. One of those is the technology answer line. You might have to leave a message initially.</div><div><br></div><div>Good luck!</div><div><br></div><div>Serena</div></div><br><div class="gmail_quote"><div class="gmail_attr" dir="ltr">On Sun, Feb 27, 2022 at 7:09 PM Miss Ruth Williams via NJTechDiv <<a href="mailto:njtechdiv@nfbnet.org">njtechdiv@nfbnet.org</a>> wrote:<br></div><blockquote style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex" class="gmail_quote"><div><div style="font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-size:16px"><div dir="ltr"><div><div dir="ltr" style="color:rgb(0,0,0);font-family:Calibri;font-size:small"><font size="5">Hi, all,</font></div><div dir="ltr" style="color:rgb(0,0,0);font-family:Calibri;font-size:small"><font size="5"><br></font></div><div dir="ltr" style="color:rgb(0,0,0);font-family:Calibri;font-size:small"><span style="font-size:x-large">I've cleared posting this request with Janie, and I know it's a long-shot, but, does anyone </span><span style="font-size:x-large">use a Samsung Galaxy A10E phone? And, if so, would you be willi</span><span style="font-size:x-large">ng to walk someone through the steps to work the text-to-speech and talkback processes? There's a newly-blind, elderly lady who is lost without her phone, and her husband is overwhelmed already with her care. They are both terribly depressed and she needs her phone to get connected to the world again.</span></div><div style="color:rgb(0,0,0);font-family:Calibri;font-size:small"><font size="5"><br></font></div><div dir="ltr" style="color:rgb(0,0,0);font-family:Calibri;font-size:small"><font size="5">I've googled it and see what the steps are, but they won't be able to do it without some hand-holding from someone who's used these features before. If at all possible, I'm hoping someone can talk to the husband on his phone so he can set it up for his wife, and he's not very tech savvy. I know it's a lot to ask, but any help would be greatly appreciated.</font></div></div><div dir="ltr" style="color:rgb(0,0,0);font-family:Calibri;font-size:small"><font size="5"><br></font></div><div dir="ltr" style="color:rgb(0,0,0);font-family:Calibri;font-size:small"><font size="5">Thank you so much for any assistance or suggestions you might offer.</font></div><div dir="ltr" style="color:rgb(0,0,0);font-family:Calibri;font-size:small"><font size="5"><br></font></div><div dir="ltr" style="color:rgb(0,0,0);font-family:Calibri;font-size:small"><font size="5">Take good care,</font></div><div dir="ltr" style="color:rgb(0,0,0);font-family:Calibri;font-size:small"><font size="5"><br></font></div><div dir="ltr" style="color:rgb(0,0,0);font-family:Calibri;font-size:small"><font size="5">Miss Ruth</font></div></div></div></div>_______________________________________________<br>
NJTechDiv mailing list<br>
<a href="mailto:NJTechDiv@nfbnet.org">NJTechDiv@nfbnet.org</a><br>
<a rel="noreferrer" href="http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org">http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org</a><br>
To unsubscribe, change your list options or get your account info for NJTechDiv:<br>
<a rel="noreferrer" href="http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/serena.c.cucco%40gmail.com">http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/serena.c.cucco%40gmail.com</a><br>
</blockquote></div>
</body></html>