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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Hi Ken.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I wrote to the NLS EReader list, and the director wrote back about how you can obtain the update. <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Tracy<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> NLS Humanware e-Reader Pilot Discussion Group [mailto:NLS-HW-EREADERPILOT@LISTSERV.LOC.GOV] <b>On Behalf Of </b>Rorie, Tamara<br><b>Sent:</b> Thursday, June 09, 2022 9:19 AM<br><b>To:</b> NLS-HW-EREADERPILOT@LISTSERV.LOC.GOV<br><b>Subject:</b> Re: [NLS-HW-EREADERPILOT] update as a file<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>Hello Tracey:<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>If he cannot get the cartridge from the library, then he should send an email to <a href="mailto:nlsdownload@loc.gov">nlsdownload@loc.gov</a> to get assistance. However, the library is responsible for sending the cartridge. If you write me off list, I can insure that he receives it.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thank you,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-family:"Copperplate Gothic Light","sans-serif";color:#1F497D'>Tamara Rorie<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Copperplate Gothic Light","sans-serif";color:#1F497D'>Head, Patron Engagement Section<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Copperplate Gothic Light","sans-serif";color:#1F497D'>Library of Congress<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Copperplate Gothic Light","sans-serif";color:#1F497D'>National Library Service for the Blind and Print Disabled<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Copperplate Gothic Light","sans-serif";color:#1F497D'>1291 Taylor Street, NW<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Copperplate Gothic Light","sans-serif";color:#1F497D'>Washington, DC 20542<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Copperplate Gothic Light","sans-serif";color:#1F497D'>(Direct Dial) 202.707.3001<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><a href="http://www.loc.gov/nls"><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#404040'>www.loc.gov/nls</span></a></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#404040'><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt'><span style='color:#1F497D'><a href="http://www.facebook.com/thatallmayread"><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#404040'>www.facebook.com/thatallmayread</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Arial","sans-serif";color:#404040'><img border=0 width=240 height=66 id="Picture_x0020_1" src="cid:image001.jpg@01D87BEC.A98CB9A0" alt="cid:image001.jpg@01D56EE8.86D10150"><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> NLS Humanware e-Reader Pilot Discussion Group <NLS-HW-EREADERPILOT@LISTSERV.LOC.GOV> <b>On Behalf Of </b>stephen<br><b>Sent:</b> Thursday, June 09, 2022 9:11 AM<br><b>To:</b> NLS-HW-EREADERPILOT@LISTSERV.LOC.GOV<br><b>Subject:</b> Re: [NLS-HW-EREADERPILOT] update as a file<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>02Hi Tracy,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>First off, is he absolutely sure he needs the update? Has he checked the version number on the unit? If he has contacted his library and requested the cartridge and didn’t receive it I would call again and explain that he never received it. The other question is why can’t he get on line? Good luck.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Steve<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> NLS Humanware e-Reader Pilot Discussion Group [<a href="mailto:NLS-HW-EREADERPILOT@LISTSERV.LOC.GOV">mailto:NLS-HW-EREADERPILOT@LISTSERV.LOC.GOV</a>] <b>On Behalf Of </b>Tracy Carcione<br><b>Sent:</b> Thursday, June 9, 2022 8:37 AM<br><b>To:</b> <a href="mailto:NLS-HW-EREADERPILOT@LISTSERV.LOC.GOV">NLS-HW-EREADERPILOT@LISTSERV.LOC.GOV</a><br><b>Subject:</b> [NLS-HW-EREADERPILOT] update as a file<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>A person who’s not on this list wants to update his reader, but is having trouble getting online. Can he get the latest update as a file and update that way? He requested one from our library, but it’s been quite a while and he hasn’t received anything. <o:p></o:p></p><p class=MsoNormal>We both know there hasn’t been an update in quite a long while, but his reader never got that update.<o:p></o:p></p><p class=MsoNormal>Thanks.<o:p></o:p></p><p class=MsoNormal>Tracy<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><hr size=2 width="100%" align=center></span></div><p align=center style='text-align:center'>To unsubscribe from the NLS-HW-EREADERPILOT list, send a blank email to:<br><a href="mailto:NLS-HW-EREADERPILOT-signoff-request@LISTSERV.LOC.GOV">NLS-HW-EREADERPILOT-signoff-request@LISTSERV.LOC.GOV</a> <o:p></o:p></p><p align=center style='text-align:center'>To receive a daily digest instead of individual messages, email <a href="mailto:listserv@listserv.loc.gov">listserv@listserv.loc.gov</a> with the following text:<br>SET NLS-HW-EREADERPILOT DIGEST <o:p></o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><hr size=3 width="100%" align=center></span></div><p align=center style='text-align:center'>To unsubscribe from the NLS-HW-EREADERPILOT list, send a blank email to:<br><a href="mailto:NLS-HW-EREADERPILOT-signoff-request@LISTSERV.LOC.GOV">NLS-HW-EREADERPILOT-signoff-request@LISTSERV.LOC.GOV</a> <o:p></o:p></p><p align=center style='text-align:center'>To receive a daily digest instead of individual messages, email <a href="mailto:listserv@listserv.loc.gov">listserv@listserv.loc.gov</a> with the following text:<br>SET NLS-HW-EREADERPILOT DIGEST <o:p></o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><hr size=2 width="100%" align=center></span></div><p align=center style='text-align:center'>To unsubscribe from the NLS-HW-EREADERPILOT list, send a blank email to:<br>NLS-HW-EREADERPILOT-signoff-request@LISTSERV.LOC.GOV <o:p></o:p></p><p align=center style='text-align:center'>To receive a daily digest instead of individual messages, email listserv@listserv.loc.gov with the following text:<br>SET NLS-HW-EREADERPILOT DIGEST <o:p></o:p></p></div></body></html>