<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>AIRA is the only app he uses that needs video. You can share his problem with anyone you like.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>I guess grocery stores could have a lot of metal in them. We’ll try doing something with AIRA here that’s more complicated than taking a picture and see what happens.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Thanks.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Tracy<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> NJTechDiv <njtechdiv-bounces@nfbnet.org> <b>On Behalf Of </b>Joseph Hudson via NJTechDiv<br><b>Sent:</b> Sunday, December 22, 2024 3:34 PM<br><b>To:</b> New Jersey Technology Division List <njtechdiv@nfbnet.org><br><b>Cc:</b> Joseph Hudson <jhud7789@outlook.com><br><b>Subject:</b> Re: [NJTechDiv] Video keeps stopping on iPhone SE<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The cell bars may not have much of the problem. The sell bars mainly have to deal with the connection for talking. Not so much the Internet connection. But that might be the problem. If it is a building with a lot of metal in it, that can possibly be part of the problem some carriers don't like buildings with a lot of metal in them. Is this the only app that he has an issue with with video? If so, may I consider sending something to the Ira community?<o:p></o:p></p><div><p class=MsoNormal><br><br><o:p></o:p></p><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal>On Dec 22, 2024, at 1:51<span style='font-family:"Arial",sans-serif'> </span>PM, Tracy Carcione via NJTechDiv <<a href="mailto:njtechdiv@nfbnet.org">njtechdiv@nfbnet.org</a>> wrote:<o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>The store is only about 3 blocks from our house, so I’m guessing the cell coverage is the same as here, though you never know. I can try to show him how to check his cell bars, next time he goes.</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Tracy</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span><o:p></o:p></p></div><div><div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;border-color:currentcolor currentcolor;border-image: none'><div><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span class=apple-converted-space><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>NJTechDiv <<a href="mailto:njtechdiv-bounces@nfbnet.org">njtechdiv-bounces@nfbnet.org</a>><span class=apple-converted-space> </span><b>On Behalf Of<span class=apple-converted-space> </span></b>Joseph Hudson via NJTechDiv<br><b>Sent:</b><span class=apple-converted-space> </span>Sunday, December 22, 2024 2:31 PM<br><b>To:</b><span class=apple-converted-space> </span>New Jersey Technology Division List <<a href="mailto:njtechdiv@nfbnet.org">njtechdiv@nfbnet.org</a>><br><b>Cc:</b><span class=apple-converted-space> </span>Joseph Hudson <<a href="mailto:jhud7789@outlook.com">jhud7789@outlook.com</a>><br><b>Subject:</b><span class=apple-converted-space> </span>Re: [NJTechDiv] Video keeps stopping on iPhone SE</span><o:p></o:p></p></div></div></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal>Hi Tracy, is he using mobile data or Wi-Fi,? Because if he is using mobile data or Wi-Fi, this might be part of the problem. The Wi-Fi may be a little weak for the video signal.<o:p></o:p></p></div><div><div><p class=MsoNormal><br><br><br><o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><div><p class=MsoNormal>On Dec 22, 2024, at 1:14<span style='font-family:"Arial",sans-serif'> </span>PM, Tracy Carcione via NJTechDiv <<a href="mailto:njtechdiv@nfbnet.org">njtechdiv@nfbnet.org</a>> wrote:<o:p></o:p></p></div></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>My husband has an iPhone SE, 3<sup>rd</sup><span class=apple-converted-space> </span>generation, running the latest iOS.</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>His video feed keeps stopping while he’s trying to have AIRA help him with shopping. He doesn’t lose the connection, only the video, and AIRA can still take a picture, so the camera is working.</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>I’m using the same kind of phone, and it hasn’t happened to me, but he uses AIRA more than I do.</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Anyone have any ideas? Otherwise we’ll have to try Apple Help.</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Tracy</span><o:p></o:p></p></div></div><div><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span><o:p></o:p></p></div></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>_______________________________________________<br>NJTechDiv mailing list<br></span><a href="mailto:NJTechDiv@nfbnet.org"><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>NJTechDiv@nfbnet.org</span></a><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'><br></span><a href="http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org"><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org</span></a><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'><br>To unsubscribe, change your list options or get your account info for NJTechDiv:<br></span><a href="http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/jhud7789%40outlook.com"><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/jhud7789%40outlook.com</span></a><o:p></o:p></p></div></div></blockquote></div><div><p class=MsoNormal> <o:p></o:p></p></div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>_______________________________________________<br>NJTechDiv mailing list<br></span><a href="mailto:NJTechDiv@nfbnet.org"><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>NJTechDiv@nfbnet.org</span></a><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'><br></span><a href="http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org"><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>http://nfbnet.org/mailman/listinfo/njtechdiv_nfbnet.org</span></a><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'><br>To unsubscribe, change your list options or get your account info for NJTechDiv:<br></span><a href="http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/jhud7789%40outlook.com"><span style='font-size:9.0pt;font-family:"Helvetica",sans-serif'>http://nfbnet.org/mailman/options/njtechdiv_nfbnet.org/jhud7789%40outlook.com</span></a><o:p></o:p></p></div></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></body></html>