<div dir="ltr">Same here!<div><br></div><div>Serena</div></div><br><div class="gmail_quote gmail_quote_container"><div dir="ltr" class="gmail_attr">On Sun, Feb 9, 2025 at 12:17 PM Mary Jo Partyka via NJTechDiv <<a href="mailto:njtechdiv@nfbnet.org">njtechdiv@nfbnet.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">We had a bad experience with Optimum a few years ago and would never use them again. The staff was not sympathetic to our needs and insisted that we had not made payments which had been submitted. <br>
<br>
> On Jan 27, 2025, at 9:28 AM, Tracy Carcione via NJTechDiv <<a href="mailto:njtechdiv@nfbnet.org" target="_blank">njtechdiv@nfbnet.org</a>> wrote:<br>
> <br>
> Don't know if this helps, but my husband has an Optimum email account. He<br>
> uses Thunderbird, and he doesn't think he's missing any emails. Thunderbird<br>
> is free.<br>
> Tracy<br>
> <br>
> <br>
> -----Original Message-----<br>
> From: NJTechDiv <<a href="mailto:njtechdiv-bounces@nfbnet.org" target="_blank">njtechdiv-bounces@nfbnet.org</a>> On Behalf Of Andy via<br>
> NJTechDiv<br>
> Sent: Sunday, January 26, 2025 4:54 PM<br>
> To: 'New Jersey Technology Division List' <<a href="mailto:njtechdiv@nfbnet.org" target="_blank">njtechdiv@nfbnet.org</a>><br>
> Cc: Andy <<a href="mailto:yorsh919@gmail.com" target="_blank">yorsh919@gmail.com</a>><br>
> Subject: [NJTechDiv] Optimum online and new email clients.<br>
> <br>
> Hi,<br>
> <br>
> <br>
> Since I am the tech person in the family I have to solve everybody's<br>
> technical problems.<br>
> <br>
> <br>
> Optimum online will not work with the default email app in windows 10 or <br>
> 11 and my mother is not getting all of her email in the new outlook that <br>
> launches when she tries to launch the old mail app. Anyone have a <br>
> solution on how I can get this problem solved? I need it do download all <br>
> of the folders she has put emails into.<br>
> <br>
> <br>
> she is not happy about this situation and let me tell you all, having a <br>
> very angry mother is not pleasant.<br>
> <br>
> <br>
> Andy<br>
> <br>
> <br>
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</blockquote></div>