[nobe-l] online tutoring

Kelsey Nicolay kelseynicolay1989 at gmail.com
Tue Jan 27 23:17:24 UTC 2015

I signed up to be an online tutor with tutor.com.  The signup 
process was pretty accessible until it came time for the mock 
tutoring session.  They use their own classroom which is 
completely unusable with any screen reader.  I contacted the 
company about it, but they pretty much said there's nothing they 
can do to help me.  This was coming from the tech support staff.  
They do not have a version of the classroom that is compatible 
with a screen reader and they did not seem willing to even 
explore the idea.  As a result, my application had to be put on 
hold.  That is unfair since I've come this far and now I can't 
tutor just because of an inaccessible website.  I'm pretty sure 
the company is in violation of 508.  Am I correct? I am 
considering writing a letter to the president of the company 
letting him know that their organization is violating several 
disability laws.  Therefore, I am posting this message because I 
am hoping you all can help me with the content of the letter.  I 
want to make sure my voice is heard, but I also don't want to get 
in their face about it and come off as sounding rude.  Therefore, 
how would you suggest I word the letter? I thought I could tutor 
part-time in addition to another job since I really enjoy it.

Thank you,
Kelsey Nicolay

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