[Nyagdu] FW: [NAGDU] Guide Dog Foundation/America's VetDogs statement regarding Delta Airlines

Sun Jan 28 14:37:14 UTC 2018

The NFB, TSE, and I think GDB are advocating enforcing the behavior standards already in the ADA and ACA laws.  If a dog is behaving badly before takeoff, it won't be allowed to travel in the passenger cabbin.  If it misbehaves during flight, it won't be allowed in the cabbin on subsequent flights in that trip.
I can live fine with that.  I am confident in my dog's training, and in my ability to maintain that training.
Tracy

-----Original Message-----
From: Nyagdu [mailto:nyagdu-bounces at nfbnet.org] On Behalf Of JULIE PHILLIPSON via Nyagdu
Sent: Saturday, January 27, 2018 1:06 PM
To: New York Association of Guide Dog Users
Cc: JULIE PHILLIPSON; New Jersey Association of Guide Dog Users
Subject: Re: [Nyagdu] FW: [NAGDU] Guide Dog Foundation/America's VetDogs statement regarding Delta Airlines

Unfortunately I think you are right Tracy it did sound a lot like guiding eyes am position. I’m not too happy with it I think it puts an undue burden on us. The burden should be on the public. On the other hand the public isn’t going to listen isn’t going to care and unfortunately it’s this problem is going to continue. I think there might be a less restrictive way to do something like this but I don’t know what that would be. Time will tell.

Julie PhillipsonSent from my iPhone

On Jan 27, 2018, at 10:58 AM, Albert Rizzi via Nyagdu <nyagdu at nfbnet.org> wrote:

Sounds similar to the position that Guiding Eyes took if I am hearing this correctly.

-----Original Message-----
From: Nyagdu [mailto:nyagdu-bounces at nfbnet.org] On Behalf Of Tracy Carcione via Nyagdu
Sent: Saturday, January 27, 2018 10:54 AM
To: 'New Jersey Association of Guide Dog Users' <njagdu at nfbnet.org>; 'New York Association of Guide Dog Users' <nyagdu at nfbnet.org>
Cc: Tracy Carcione <carcione at access.net>
Subject: [Nyagdu] FW: [NAGDU] Guide Dog Foundation/America's VetDogs statement regarding Delta Airlines

Here is GDF's response to Delta.
Tracy

-----Original Message-----
From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Jenine Stanley via NAGDU
Sent: Friday, January 26, 2018 5:33 PM
To: NAGDU Mailing List, the National Association of Guide Dog Users
Cc: Jenine Stanley
Subject: [NAGDU] Guide Dog Foundation/America's VetDogs statement regarding Delta Airlines

This press release is being sent out as I write and will be available via our web site and social media. GDF/AVD graduates will receive additional information via email. 
On January 19, 2018, Delta airlines announced it would institute new requirements for passengers flying with service animals.

The Guide Dog Foundation and America’s VetDogs understand the problems raised by individuals who pass off pets as service or emotional support animals – these are issues faced every day by people with disabilities – and with the difficulties airlines face when these passengers attempt to travel with these animals. However, we do not believe the solution lies in creating additional burdens for people with disabilities who fly with their well-trained guide dogs, service dogs, or hearing dogs.

We are attempting to better understand the new Delta policy so that we can ensure our program graduates are fully informed, and we offer our assistance to Delta to provide advice and counsel to modify these requirements so that passengers with disabilities do not face additional challenges when traveling with service or emotional support animals. 

In particular, we are concerned about these issues and their impact on the community we serve:
·         Whether individuals traveling with their assistance dogs must check in at the ticket counter – which would deprive them of their right to choose the method of check-in that suits their needs – or if curbside and kiosk check-ins are still options. 
·         That an airline check-in agent must visually “inspect” an animal before it is allowed to board.
·         The requirement that these forms need to be submitted at least 48 hours in advance, which appears to preclude emergency travel (e.g., an individual needs to travel in the case of a death or serious illness). We were advised by the Delta Disability Services Office that should a circumstance such as this arise, the passenger should “arrive early” at the Delta Special Services Desk to “negotiate” their travel.
·         That these documents must be uploaded every single time an individual flies, although they are valid for one year.
·         That the only ways to submit documentation prior to the flight is to upload these forms to Delta’s website or to travel to the airport to get assistance from the Delta Special Services Desk at least 48 hours prior to the flight. This places an undue burden on assistance dog users who may not have easy access to a computer or who may not be technologically literate.

The Guide Dog Foundation and America’s VetDogs have taken a leading role in access issues for people with disabilities who travel with their guide, service, or hearing dogs.

Members of our staff have served on the Department of Transportation’s Advisory Committee on Accessible Air Transportation (ACCESS). Our staff and graduates have worked with the Transportation Security Administration (TSA) to provide training to TSA agents on how to screen passengers with service animals, and we have coordinated with the Federal Aviation Administration (FAA) and airport managers to offer advice on the ongoing construction of post-security relief areas, both locally and nationwide.

The Guide Dog Foundation and America’s VetDogs remain committed to supporting equal rights of access for people with disabilities, and we continue to advocate on their behalf.

Jenine Stanley
Consumer Relations Coordinator
Guide Dog Foundation for the Blind, Inc ®  and America's VetDogs®,  The Veteran's K-9 Corps Inc ® Providing "Second Sight" ® since 1946
371 E. Jericho Turnpike, Smithtown, NY 11787
Toll-free: 866-282-8047
Mobile: 631-708-6726
jenine at guidedog.org <mailto:jenine at guidedog.org> jenine at vetdogs.org <mailto:jenine at vetdogs.org> http://www.twitter.com/GdfJenine <http://www.twitter.com/GdfJenine>

To make a donation that can change a life ... contact the Guide Dog Foundation at www.guidedog.org <http://www.guidedog.org/> or America's VetDogs the Veterans K-9 Corps at www.vetdogs.org <http://www.vetdogs.org/> Visit us on facebook at: 
www.facebook.com/GuideDogFoundation <http://www.facebook.com/GuideDogFoundation> or www.facebook.com/AmericasVetDogs <http://www.facebook.com/AmericasVetDogs>

Subscribe to Our YouTube Channels at www.Youtube.com/guidedogfoundation <http://www.youtube.com/guidedogfoundation> and www.Youtube.com/americasvetdogs <http://www.youtube.com/americasvetdogs>
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