[Oagdu] When and how to file a complaint???

[Marianne Denning]

I hope she does get arrested and I will be right there with her.  I
would love jail to go to the dogs because someone won't let us in.
(smile)

On 4/21/15, Megan Schief via Oagdu <oagdu at nfbnet.org> wrote:
>>Dear Mombo Make sure your team mate doesn't get arrested.That is your
> job.Ms. P. LOL. A little laughter does relieve us. Deanna you are brave.
> i know how it is to have some criticize you and your guide.
> I am going to bring this up with our Human Relations Commission
> at our next meeting. We will be interviewing our new Police Chief.
> Good work. Megan and Ms. P.
>
>
>
>
>  Thank you all. I did call the main office of St. Vincent de Paul (the
>> thrift store) and the head honcho apologized and said that he will talk
>> to
>> the assistant manager. I am going to be calling the Cincinnati police
>> department this afternoon. Do not worry, we, as Oagdu members, are going
>> to work hard on educating police officers of the laws pertaining to
>> service dogs.
>> Thanks again for all of your support.
>> Deanna and Mambo
>>
>> From: Lori Dent [mailto:loriandleo at ohiohills.com]
>> Sent: Tuesday, April 21, 2015 12:17 AM
>> To: Deanna Lewis; Ohio Association of Guide Dog Users List
>> Subject: Re: [Oagdu] When and how to file a complaint???
>>
>> Hi Deanna,
>>
>> I'm so sorry the assistant manager in the thrift store  was giving you
>> problems about having your service animal in the store with you. Firstly,
>> if I were you I would file a complaint   with the corperation  or the
>> headquarters  of the company because that assistant manager was in the
>> wrong for telling you that your dog couldn't be in the store. When
>> clearly
>> you are  in your right to have your service dog accompany you while in
>> the
>> thrift store. After all your dog isn't a pet but a service dog.
>>
>> Secondly, the police officer in my opinion  didn't do his job and should
>> of come into the store and got involved  because you were clearly in your
>> right to have your service dog accompany you while in the store. Yes by
>> all means you should  file a complaint   against that police officer for
>> not doing his job . File the complaint with a superviser or a sargent or
>> captain  that are higher up in the police department. The police should
>> know the laws on service animals and how to protect the handlers and
>> their
>> service dogs.
>>
>> Education is definetly needed hear  and we need to
>> eddddddddddddddddddducate the police if their willing to listen and learn
>>   and what we face as guide dog handlers when we are denied  access
>> because law enforcement  are not aware of the laws that protect handlers
>> and their service animals  from  being denied access into public places.
>>
>> Also the management of this thrift store also needs to be educated ,. I
>> hate this sort of thing is still happening . Take care.
>>
>> Lori and the Gipper
>>
>>
>>
>> --
>>
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-- 
Marianne Denning, TVI, MA
Teacher of students who are blind or visually impaired
(513) 607-6053