[Oagdu] Delta

Sat Jan 20 19:58:22 UTC 2018

                One of the points of confusion is that the ADA does not apply once you cross the threshold of the jetway. At this point, the law of jurisdiction is the Air Carrier Access Act. I will send to the OAGDU and other affiliate list more information about our efforts.

Fraternally yours,

Marion

Marion Gwizdala, President

National Association of Guide Dog Users Inc. (NAGDU)

National Federation of the Blind

(813) 626-2789

President at NAGDU.ORG

The National Federation of the Blind knows that blindness is not the characteristic that defines you or your future. Every day we raise expectations because low expectations create barriers between blind  people and our dreams. You can live the life you want! Blindness is not what holds you back.

From: OAGDU [mailto:oagdu-bounces at nfbnet.org] On Behalf Of tollebooth via OAGDU
Sent: Saturday, January 20, 2018 2:02 PM
To: Ohio Association of Guide Dog Users List
Cc: tollebooth
Subject: Re: [Oagdu] Delta

Doesn’t the ADA strictly prohibited such restraints on those of us who are working with guide dogs? 

Shouldn’t our guide dog credentials from our respective schools be enough to meet any qualifications or requirements that an airline might need? 

Sent from my iPhone

On 19 Jan 2018, at 15:23, Deanna Lewis via OAGDU <oagdu at nfbnet.org> wrote:

Hi all,

Just in case you hadn’t seen this elsewhere… 

Nagdu is currently looking into Delta’s new rules, and if it is legal according to the Air Carrier Access Act. As I hear more from Nagdu, I will post any updates.

Please share your thoughts and comments. This personally makes my blood boil. I understand how Delta wants to help control the issues they’ve encountered with misbehaved animals on their flights, but I do not feel that the required documents are fair for service/guide dog users. According to the new rules, we must provide vaccination records (and more) to the airline 48 hours before we travel. I don’t know about for you all, but getting to and from the airport is very expensive and time consuming, so going an extra time is just ridiculous and unnecessary! Looks like Delta is no longer one of my preferred airlines…

Deanna

Delta tightens leash on comfort animals on flights, with rules for lack of federal regulation

 <http://www.usatoday.com/staff/2126/bart-jansen/> Bart Jansen, USA TODAYPublished 8:00 a.m. ET Jan. 19, 2018 | Updated 1:23 p.m. ET Jan. 19, 2018

Delta Air Lines will be tightening requirements for passengers traveling with onboard service and emotional support animals, following an increased number of animal-related safety issues on flights over the last several years. USA TODAY

Rather than wait for federal regulation, Delta Air Lines unveiled its own tighter rules Friday for passengers flying with emotional-support animals that increasingly disrupt flights.

The rules come as the airline carries about 700 assistance animals each day that the carrier says are increasingly misbehaving by wandering the cabin, defecating or even biting passengers.

Delta's rules for traveling with service and comfort animals starting March 1 require documentation confirming the safety and necessity of the animal 48 hours before departure.

The passenger must provide a veterinary health form or vaccination record for either category of animals. For comfort animals and psychiatric-service animals, the passenger must also provide:

♦A letter signed by a doctor or licensed mental-health professional stating the passenger’s need for the animal.

♦A signed letter stating the animal is trained to behave without a kennel.

“This new policy is our first step in better protecting those who fly with Delta with a more thoughtful screening process,” said John Laughter, Delta’s senior vice president for corporate safety, security and compliance.

Delta carries 180 million passengers a year with about 250,000 service or emotional-support animals.

The Americans with Disabilities Act calls designated dogs and miniature horses as service animals, which are trained often to assist the deaf or blind. But the 1986 Air Carrier Access Act opened the door to a greater variety of animals to accompany a disabled passenger with a doctor's note in any seat, unless the animal obstructs an aisle or another area needed for emergency evacuation.

Passengers who increasingly bring along comfort animals say they calm them during stressful flights, or alert them to problems such as high or low blood sugar.

Delta acknowledged that trained animals typically behave. But the carrier said untrained animals regularly stretch across seats or move about the cabin during flight.

Because of a vague definition for what qualifies, Delta said passengers have brought turkeys, possums and snakes on planes as comfort animals.

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Delta said it won't accept those critters as comfort animals any more — or other exotic animals such as hedgehogs, ferrets, reptiles or anything with tusks or hooves.

Comfort animals can be discomforting to others. Incidents of animals urinating, defecating and biting, and behaving more aggressively with growling and lunging, have increased dramatically in recent years, according to the airline.

In one highly publicized case in June, an emotional-support dog bit a neighboring passenger in the face during the boarding of a flight from Atlanta to San Diego.

“The rise in serious incidents involving animals in flight leads us to believe that the lack of regulation in both health and training screening for these animals is creating unsafe conditions across U.S. air travel,” Laughter said. “We are committed to consistently improving our policies, prioritizing the safety of all Delta customers and employees.”

The Transportation Department hosted seven months of negotiations in 2016 to develop regulations to make flights more accessible for the disabled. But the panel of airline and advocacy experts was unable to reach a consensus on narrowing the definition of what qualifies as a comfort animal.

The  <https://www.transportation.gov/briefing-room/dot-negotiated-rulemaking-committee-agrees-future-measures-improve-accessibility> department set a goal of proposing a regulation by July 2017, but missed that deadline and now expects to begin collecting comment about the definition in July.

Sara Nelson, president of the Association of Flight Attendants-CWA, said the union “adamantly supports” Delta’s move. Better regulations are needed to protect the rights of the disabled, while untrained animals risk the safety, health and security of other passengers and crew, she said.

“We are seeing more and more animals in the cabin and it appears there is growing abuse of the system,” Nelson said. “We are hearing a public outcry to stop the abuse.”

Delta said it developed its policy with feedback from a 15-member advisory board of advocates who are frequent fliers with a range of disabilities.

“We have received extensive customer feedback through calls, emails and social posts – many from among those within the disability community – urging Delta to take action," Laughter said.

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