[OAGDU] FW: [NAGDU] Uber denial

[marianne at denningweb.com]

If anyone uses Uber please use the link given below to report the denial and how it was resolved. National Association of Guide Dog Users is working hard on this issue and wants to keep track of how things are progressing.

-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Raul Gallegos - NAGDU via NAGDU
Sent: Wednesday, September 13, 2023 8:54 AM
To: NAGDU Mailing List, the National Association of Guide Dog Users <nagdu at nfbnet.org>
Cc: Raul Gallegos - NAGDU <rgallegos at nagdu.org>; carcione at access.net
Subject: Re: [NAGDU] Uber denial

Hello tracy, I am sorry that this has happened. After you go through the complaint process with uber, please also send an email to Uber-feedback at nagdu.org  and report the complaint process. That email is not to Lodge the complaint itself, but merely the process of how your experience went with filing the complaint and their resolution to it.

--
Raul Gallegos / President
National Association of Guide Dog Users
346.439.7444 | RGallegos at nagdu.org
https://www.nagdu.org

Sep 13, 2023 7:49:50 AM Tracy Carcione via NAGDU <nagdu at nfbnet.org>:

> I just had 2 Uber drivers refuse to take me because of my dog, and I 
> had to cancel the appointment I was going to.  Luckily it's not urgent.
> 
> I reported the problem to the Uber safety line.  I'll go fill out the 
> NFB survey, too.
> 
> Tracy
> 
> 
> 
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