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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>In addition to that the nfb is still taking reports on our national web page.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='font-size:18.0pt;font-family:"Arial",sans-serif'>Richard Payne, President<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:18.0pt;font-family:"Arial",sans-serif'>National Federation of the Blind of Ohio<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:18.0pt;font-family:"Arial",sans-serif'>937/829/3368<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:18.0pt;font-family:"Arial",sans-serif'><a href="mailto:Rchpay7@gmail.com"><span style='font-family:"Times New Roman",serif;color:#0563C1'>Rchpay7@gmail.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:18.0pt;font-family:"Arial",sans-serif'>The National Federation of the Blind knows that blindness is not the characteristic that defines you or your future. Every day we raise the expectations of blind people, because low expectations create obstacles between blind people and our dreams. You can live the life you want; blindness is not what holds you back.</span><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> OAGDU <oagdu-bounces@nfbnet.org> <b>On Behalf Of </b>Shane Popplestone via OAGDU<br><b>Sent:</b> Sunday, February 5, 2023 11:50 AM<br><b>To:</b> oagdu@nfbnet.org; 'NAGDU Mailing List, the National Association of Guide Dog Users' <nagdu@nfbnet.org>; NFB of Ohio Announcement and Discussion List <ohio-talk@nfbnet.org><br><b>Cc:</b> Shane Popplestone <spopplestone.nfb@gmail.com><br><b>Subject:</b> [OAGDU] the uber service dog line posted to this list is not correct.<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'>Hello all,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'>Recently, the number, 1-833-715-8237 was posted to both of these lists as a dedicated uber service dog denial line.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'>In checking into this more thoroughly, this is incorrect and miss-leading information, as the number posted is simply another number directing you to the safety reporting hot line.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'>I was concerned because this information was not posted anywhere publicly by Uber in any of their public facing media, blog, news posts, twitter, etc.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'>I personally reached out to Uber and asked if this was a correct number for reporting such issues, and was informed that no, it was not. This was just another number for reaching the general safety issue reporting line and while service dog denials could be reported via this number, these issues should, for quicker resolution, still be reported via the appropriate section of the uber app for proper handling and not via the safety line unless the service dog issue was an actual safety issue, I.E. inside the car in route.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'>Thank you all.<o:p></o:p></span></p></div><div id="signature_old"><div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'>Shane Popplestone<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'>vice president of the Ohio Association of blind students<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'>member of the Grater Akron Chapter<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'>member of Ohio Association of Guide Dog users<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'><a href="mailto:spopplestone.nfb@gmail.com">spopplestone.nfb@gmail.com</a><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'>The National Federation of the Blind knows that blindness is not the<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'>characteristic that defines you or your future. Every day we raise the<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'>expectations of blind people, because low expectations create obstacles<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'>between blind people and our dreams. You can live the life you want;<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'>blindness is not what holds you back.<o:p></o:p></span></p></div></div></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'><o:p> </o:p></span></p></div><div id=DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'><o:p> </o:p></span></p><table class=MsoNormalTable border=1 cellpadding=0 style='border:none;border-top:solid #D3D4DE 1.0pt'><tr><td width=55 style='width:41.25pt;border:none;padding:9.75pt .75pt .75pt .75pt'><p class=MsoNormal><a href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient" target="_blank"><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;text-decoration:none'><img border=0 width=46 height=29 style='width:.4791in;height:.302in' id="_x0000_i1025" src="https://s-install.avcdn.net/ipm/preview/icons/icon-envelope-tick-green-avg-v1.png"></span></a><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif'><o:p></o:p></span></p></td><td width=470 style='width:352.5pt;border:none;padding:9.0pt .75pt .75pt .75pt'><p class=MsoNormal style='line-height:13.5pt'><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#41424E'>Virus-free.<a href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient" target="_blank"><span style='color:#4453EA'>www.avg.com</span></a><o:p></o:p></span></p></td></tr></table><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>