[Ohio-talk] FW: RSC Weekly Focus: 6.27.11

[J.W. Smith]

Fyi

 

Jw

 

 

Dr. J. Webster Smith

President, National Federation of the Blind of Ohio

PO Box 458 Athens, OH 45701

740-592-6326

 

"Changing what it means to be blind"

For more information go to nfbohio.org

 

From: Shirley Marchi [mailto:eileen at rsc-ohio.ccsend.com] On Behalf Of
Shirley Marchi
Sent: Monday, June 27, 2011 12:37 PM
To: jwsmithnfb at frontier.com
Subject: RSC Weekly Focus: 6.27.11

 


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Description: Image removed by sender. Ohio Rehabilitation Services
Commission





Message to Staff



"We will relentlessly chase perfection, knowing full well we will never
catch it. But, by chasing it you very often get greatness." - Vince Lombardi
 

It seems very simplistic to say you need to adapt to change. It is a message
I have been preaching for the five months that I have been here. But,
putting into practice and living it every day is the difficult part. What I
want to make clear to all of you is that your focus should not be on
protecting what you have and what you have always done. Do not let fear
paralyze you from getting your work done. We need to be focused on adapting
and anticipating how we serve people with disabilities in a new way.
Although this is a scary reality, it is also a tremendous opportunity for
innovation.


Many people have told me that staff have been traumatized from a "numbers
are the only thing that matters" approach, to a "numbers do not matter at
all" mentality in the last couple of years.  What I want to tell you is that
numbers do matter. That is not to say that you sacrifice customer service or
put the individuals we assist with disabilities as secondary in importance.
We will be performance-driven to succeed. If we do this, relationship
building and achievements will grow from this approach.


I believe many people have falsely believed in the past that our funding
derives from the number of "26" closures we produce. This is simply not
true. RSC had a reduction from $23.9 million in General Revenue, to $13.2
million - a $9 million dollar decrease in fiscal year 2009. The previous
year our agency's closure rate was at its highest at 9,656. So, don't
believe everything you hear on the grapevine. We cannot be an agency that is
willing to set the bar at "just enough." Instead, we will set the bar at
"far exceeds." I am proud of the work each of you do every day and am
confident in our ability as an agency to pull together and succeed in these
difficult times. 
 



RSC's 2012-2013 Strategic Plan 

 

Enclosed is RSC's 2012-2013 Strategic Plan from Raivo Murnieks, Deputy
Director, Performance and Innovation.


RSC's Mission, Values, Goals and Objectives are set for the next two years.
Initiatives and performance measures currently identified are executive
level initiatives and were developed to support the Strategic Plan. These
are subject to change based on resources. 

 

Description: Image removed by sender. Strategic Plan

 

View full 2012-2013 RSC Strategic Plan.
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Director Kevin L. Miller

Ohio Rehabilitation Services Commission
614-438-1470


	

 


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Ohio Rehabilitation Services Commission | 400 E. Campus View Blvd. |
Columbus | OH | 43235-4604

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