[Ohio-talk] More on CVG

Cheryl Fields cherylelaine1957 at gmail.com
Fri May 13 17:56:16 UTC 2016


Good for you! Maybe we should introduce ourselves to his counterpart
in Cleveland before the vacation seasons begins. Keep us posted.
Blessings, Cheryl

On 5/12/16, Marianne Denning via Ohio-Talk <ohio-talk at nfbnet.org> wrote:
> I spoke to a gentleman who works for Air Serv, the company that provides
> wheelchair and escort services at CVG.  This company also provides these
> services at several airports around the U.S.  He assured me they do not
> have a policy requiring blind people to ride in a wheelchair.  I told him
> about our experience and he plans to talk with the man who told us that is
> was required by the company insurance policy and in their policy manual.
> He will post the policy in the break room.  He thought there might be some
> confusion because the airlines usually provide assistance to blind people
> at CVG.  I plan to call him tomorrow and offer to provide training to their
> staff on working with blind people.  OAGDU, with Deanna's approval, will do
> this training.  This emphasizes that it is important to advocate when
> something like this happens.  I hope anyone who has a similar situation
> will contact Air Serv at the Cincinnati Airport so this discrimination
> ends.
>
> --
> Marianne Denning, TVI, MA
> Teacher of students who are blind or visually impaired
> (513) 607-6053
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