[Ohio-talk] Chanel’s language learning podcast debut:

Wanda Sloan wsloan118 at roadrunner.com
Thu May 3 13:28:22 UTC 2018


Please continue : wsloan118 at roadrunner.com

-----Original Message-----
From: Ohio-Talk [mailto:ohio-talk-bounces at nfbnet.org] On Behalf Of Chenelle Hancock via Ohio-Talk
Sent: Thursday, May 3, 2018 8:24 AM
To: ohio-talk at nfbnet.org
Cc: Chenelle Hancock <filmchenelle1977 at gmail.com>
Subject: [Ohio-talk] Chanel’s language learning podcast debut:

Chanel‘s language learning journey podcast the beer coldhttps://anchor.fm/chenelle-patrice-hancock

Sent from my iPhone

> On May 3, 2018, at 8:00 AM, ohio-talk-request at nfbnet.org wrote:
> 
> Send Ohio-Talk mailing list submissions to
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> When replying, please edit your Subject line so it is more specific 
> than "Re: Contents of Ohio-Talk digest..."
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> 
> Today's Topics:
> 
>   1. Reminder of the Seniors meeting Sunday night (Barbara Pierce)
>   2. Re: Reminder of the Seniors meeting Sunday night
>      (Barbara Shaidnagle)
>   3. Re: Customer Care Support Opportunity in Cincinnati (Wanda Sloan)
>   4. Re: Reminder of the Seniors meeting Sunday night (Wanda Sloan)
>   5. Re: Reminder of the Seniors meeting Sunday night
>      (barbara.pierce9366 at gmail.com)
>   6. Capital chapter meeting (Annette)
> 
> 
> ----------------------------------------------------------------------
> 
> Message: 1
> Date: Wed, 2 May 2018 13:07:24 -0400
> From: Barbara Pierce <bpierce at oberlin.net>
> To: NFB of Ohio Announcement and Discussion List
>    <ohio-talk at nfbnet.org>
> Subject: [Ohio-talk] Reminder of the Seniors meeting Sunday night
> Message-ID: <E406FFC6-C44D-477D-99E4-2E4F2E4C2CF4 at oberlin.net>
> Content-Type: text/plain;    charset=us-ascii
> 
> This is a reminder that the Ohio Association of Blind Seniors will meet Sunday evening at 7:00 p.m. This is a quarterly meeting of the division. If you are a member or are interested in senior issues, please join us. The call in number is 712-775-7031, access code 240281423 pound.
> Barbara Pierce
> President Emerita
> National Federation of the Blind of Ohio Barbara.pierce9366 at gmail.com
> 440-774-8077
> The National Federation of the Blind knows that blindness is not the characteristic that defines you or your future. Every day we raise the expectations of blind people, because low expectations create obstacles between blind people and our dreams. You can live the life you want; blindness is not what holds you back.
> 
> 
> 
> ------------------------------
> 
> Message: 2
> Date: Wed, 2 May 2018 13:25:07 -0400
> From: Barbara Shaidnagle <bshaid at gmail.com>
> To: NFB of Ohio Announcement and Discussion List
>    <ohio-talk at nfbnet.org>
> Subject: Re: [Ohio-talk] Reminder of the Seniors meeting Sunday night
> Message-ID:
>    <CAJenqQu_8jzTYkNOs4sSkTEMja8CykBpKm5FBk7wDHGrBF9TKg at mail.gmail.com>
> Content-Type: text/plain; charset="UTF-8"
> 
> I am already in senior housing.  Is that on the program?
> 
> On Wed, May 2, 2018 at 1:07 PM, Barbara Pierce via Ohio-Talk <
> ohio-talk at nfbnet.org> wrote:
> 
>> This is a reminder that the Ohio Association of Blind Seniors will meet
>> Sunday evening at 7:00 p.m. This is a quarterly meeting of the division. If
>> you are a member or are interested in senior issues, please join us. The
>> call in number is 712-775-7031, access code 240281423 pound.
>> Barbara Pierce
>> President Emerita
>> National Federation of the Blind of Ohio
>> Barbara.pierce9366 at gmail.com
>> 440-774-8077
>> The National Federation of the Blind knows that blindness is not the
>> characteristic that defines you or your future. Every day we raise the
>> expectations of blind people, because low expectations create obstacles
>> between blind people and our dreams. You can live the life you want;
>> blindness is not what holds you back.
>> 
>> _______________________________________________
>> Ohio-Talk mailing list
>> Ohio-Talk at nfbnet.org
>> http://nfbnet.org/mailman/listinfo/ohio-talk_nfbnet.org
>> To unsubscribe, change your list options or get your account info for
>> Ohio-Talk:
>> http://nfbnet.org/mailman/options/ohio-talk_nfbnet.org/bshaid%40gmail.com
>> 
> 
> 
> 
> -- 
> 
> 
> http://www.amazon.com/Wisp-Barbara-Shaidnagle/dp/1511630515/ref=asap_bc?ie=UTF8
> 
> 
> 
> http://www.amazon.com/Trashy-White-Girls-Barbara-Shaidnagle/dp/1512159948/ref=asap_bc?ie=UTF8
> 
> DeColores
> Barbara
> 
> 
> ------------------------------
> 
> Message: 3
> Date: Wed, 2 May 2018 13:30:07 -0400
> From: "Wanda Sloan" <wsloan118 at roadrunner.com>
> To: "'NFB of Ohio Announcement and Discussion List'"
>    <ohio-talk at nfbnet.org>
> Subject: Re: [Ohio-talk] Customer Care Support Opportunity in
>    Cincinnati
> Message-ID: <001a01d3e23b$43bf6180$cb3e2480$@roadrunner.com>
> Content-Type: text/plain;    charset="utf-8"
> 
> Thanks, but this is a no go.  They just closed it down because of some other issues.
> 
> -----Original Message-----
> From: Ohio-Talk [mailto:ohio-talk-bounces at nfbnet.org] On Behalf Of Deanna Lewis via Ohio-Talk
> Sent: Wednesday, May 2, 2018 9:16 AM
> To: NFB of Ohio Announcement and Discussion List (ohio-talk at nfbnet.org) <ohio-talk at nfbnet.org>
> Cc: Deanna Lewis <DLewis at clovernook.org>
> Subject: [Ohio-talk] Customer Care Support Opportunity in Cincinnati
> 
> Please feel free to share with your friends and family with regard to this job opportunity.
> 
> Clovernook is looking for someone who is visually impaired to fill this position, please see attached (and pasted below). Please note that they are looking for someone with usable vision, who uses ZoomText or another screen magnifier.
> 
> Interested parties should contact Denise Winters (513) 728-6265 or Deana Marshall (513) 728-6217.
> 
> 
> Job Title: Customer Care Support Representative
> 
> Job Location: 895 Central Ave. Cincinnati, OH 45202-Downtown Cincinnati
> 
> Exempt: Non-Exempt Reports To: Customer Care Supervisor
> 
> Compensation Range: Commensurate with Experience Department: Customer Care
> 
> Summary:
> 
> This person will be full-time and working on a the Customer Care team of 10-12 people. This team is responsible for working with internal and external customers to place orders, answers product related questions, resolve issues related to previously placed orders as well as escalated customer issues, upsell accounts the loyalty program. This is done via phone and email. The ability to manage multiple priorities in a fast paced environment is needed. Previous phone based customer service experience is a plus.
> 
> We offer:
> 
> Casual dress code
> 
> Employee discounts on apparel
> 
> Flexible hours - Our Customer Care team operates Monday-Friday 830a-830p. The person who fills this positon will be required to work two 1130a-830p shifts per week and one 11:30-8:30 shift on Friday every 3-6 weeks.
> 
> No weekends
> 
> TSC has a comprehensive, competitive benefits package including medical, dental, vision, 401K match, paid holidays, paid time off (PTO), wellness program, product discounts, beer Fridays, fresh fruit Mondays and more.
> 
> Responsibilities:
> 
> 1. Take inbound calls in a call center environment
> 
> 2. Place orders
> 
> 3. Develop a broad knowledge of the products we carry including uses, substitutes, advantages, pricing, and availability
> 
> 4. Answer questions regarding already existing orders, current promotions, and TSC policies
> 
> 5. Handle escalated calls/issues
> 
> 6. Respond to emails from internal and external customers
> 
> 7. Issue return authorizations, credits, and shipping labels
> 
> 8. File claims with UPS on lost/damaged packages
> 
> 9. Gain an understanding of the business environment in which TSC operates
> 
> 10. Pitch and sell customer loyalty program
> 
> 11. Operate online web chat
> 
> 12. Develop a working knowledge of our ERP computer system
> 
> 13. Gain a solid working knowledge of our process including account setup, company policies, sales strategies etc
> 
> 14. Other administrative duties as assigned
> 
> 
> 
> Job Requirements:
> 
> 1. Required Education: High school diploma and previous phone based customer service experience or experience handling escalated issues in a face to face setting
> 
> 2. Desired Technology: MS Word and Excel, email, ability to learn new software
> 
> Skills/Characteristics Required:
> 
> 1. Customer service oriented
> 
> 2. Ability to work in a team
> 
> 3. Strong attention to detail
> 
> 4. Good organizational and follow up skills
> 
> 2 TSC Apparel Confidential
> 
> 
> 
> 
> 
> 5. Ability to problem solve independently
> 
> 6. Ability to remain calm in stressful or escalated situations
> 
> 7. Outgoing and friendly personality
> 
> 8. Solid verbal and written communication skills
> 
> 
> 
> Physical Demands:
> 
> The position requires primarily interpersonal and somewhat sedentary work such as lifting and carrying job related articles. Sitting dominates most of the responsibilities. However, a certain amount of walking and or standing may occasionally be necessary.
> 
> Responsibilities require keyboarding activity and/or manual manipulation of a computer mouse with either hand. This includes repetitive motion with wrists, hands and/or fingers. The position consists of approximately 90-95% computer work which involves extensive viewing of a computer monitor. It is also necessary to possess the ability to speak and hear (with reasonable accommodation) in order to exchange detailed information both face-to-face and via phone to customers, vendors, employees and others.
> 
> Responsibilities require the ability (with reasonable accommodation) to see and read handwritten and typed documents.
> 
> Work Environment:
> 
> Responsibilities are performed in an environment characterized by:
> 
> -High volume of telephone conversation
> 
> -Moderate to high stress related to deadlines and business activity
> 
> -Regulated temperature while at the corporate office, unregulated temperature when visiting our customers or warehouse
> 
> -Little noise
> 
> -Some exposure to radiant energy from computer monitors
> 
> -Acceptable lighting
> 
> Social Conditions:
> 
> Overall, responsibilities require extensive communication and cooperation with customers, employees and vendors. The majority of your responsibility will lead to interaction with customers and employees.
> 
> TSC is an Equal Employment Opportunity Employer Please contact Michelle Technow if interested, recruiting at tscapparel.com or call 800-289-5400 X 2414.
> 
> 
> --
> This email was Malware checked by UTM 9. http://www.sophos.com
> 
> Sent from the Clovernook email system
> 
> 
> 
> 
> ------------------------------
> 
> Message: 4
> Date: Wed, 2 May 2018 13:33:44 -0400
> From: "Wanda Sloan" <wsloan118 at roadrunner.com>
> To: "'NFB of Ohio Announcement and Discussion List'"
>    <ohio-talk at nfbnet.org>
> Subject: Re: [Ohio-talk] Reminder of the Seniors meeting Sunday night
> Message-ID: <002001d3e23b$c24620c0$46d26240$@roadrunner.com>
> Content-Type: text/plain;    charset="us-ascii"
> 
> I will try to beo on the line.
> Wan
> 
> -----Original Message-----
> From: Ohio-Talk [mailto:ohio-talk-bounces at nfbnet.org] On Behalf Of Barbara
> Pierce via Ohio-Talk
> Sent: Wednesday, May 2, 2018 1:07 PM
> To: NFB of Ohio Announcement and Discussion List <ohio-talk at nfbnet.org>
> Cc: Barbara Pierce <bpierce at oberlin.net>
> Subject: [Ohio-talk] Reminder of the Seniors meeting Sunday night
> 
> This is a reminder that the Ohio Association of Blind Seniors will meet
> Sunday evening at 7:00 p.m. This is a quarterly meeting of the division. If
> you are a member or are interested in senior issues, please join us. The
> call in number is 712-775-7031, access code 240281423 pound.
> Barbara Pierce
> President Emerita
> National Federation of the Blind of Ohio Barbara.pierce9366 at gmail.com
> 440-774-8077
> The National Federation of the Blind knows that blindness is not the
> characteristic that defines you or your future. Every day we raise the
> expectations of blind people, because low expectations create obstacles
> between blind people and our dreams. You can live the life you want;
> blindness is not what holds you back.
> 
> _______________________________________________
> Ohio-Talk mailing list
> Ohio-Talk at nfbnet.org
> http://nfbnet.org/mailman/listinfo/ohio-talk_nfbnet.org
> To unsubscribe, change your list options or get your account info for
> Ohio-Talk:
> http://nfbnet.org/mailman/options/ohio-talk_nfbnet.org/wsloan118%40roadrunne
> r.com
> 
> 
> 
> 
> ------------------------------
> 
> Message: 5
> Date: Wed, 2 May 2018 14:10:45 -0400
> From: "barbara.pierce9366 at gmail.com" <barbara.pierce9366 at gmail.com>
> To: NFB of Ohio Announcement and Discussion List
>    <ohio-talk at nfbnet.org>
> Subject: Re: [Ohio-talk] Reminder of the Seniors meeting Sunday night
> Message-ID: <53155903-B983-424C-8740-3C5178E1597E at gmail.com>
> Content-Type: text/plain;    charset=utf-8
> 
> No, I don?t think senior housing will come up.
> B
> Barbara Pierce 
> President Emerita
> National Federation of the Blind of Ohio
> Barbara.pierce9366 at gmail.com
> 440-774-8077
> The National Federation of the Blind knows that blindness is not the characteristic that defines you or your future. Every day we raise the expectations of blind people, because low expectations create obstacles between blind people and our dreams. You can live the life you want; blindness is not what holds you back.
> 
>> On May 2, 2018, at 1:25 PM, Barbara Shaidnagle via Ohio-Talk <ohio-talk at nfbnet.org> wrote:
>> 
>> I am already in senior housing.  Is that on the program?
>> 
>> On Wed, May 2, 2018 at 1:07 PM, Barbara Pierce via Ohio-Talk <
>> ohio-talk at nfbnet.org> wrote:
>> 
>>> This is a reminder that the Ohio Association of Blind Seniors will meet
>>> Sunday evening at 7:00 p.m. This is a quarterly meeting of the division. If
>>> you are a member or are interested in senior issues, please join us. The
>>> call in number is 712-775-7031, access code 240281423 pound.
>>> Barbara Pierce
>>> President Emerita
>>> National Federation of the Blind of Ohio
>>> Barbara.pierce9366 at gmail.com
>>> 440-774-8077
>>> The National Federation of the Blind knows that blindness is not the
>>> characteristic that defines you or your future. Every day we raise the
>>> expectations of blind people, because low expectations create obstacles
>>> between blind people and our dreams. You can live the life you want;
>>> blindness is not what holds you back.
>>> 
>>> _______________________________________________
>>> Ohio-Talk mailing list
>>> Ohio-Talk at nfbnet.org
>>> http://nfbnet.org/mailman/listinfo/ohio-talk_nfbnet.org
>>> To unsubscribe, change your list options or get your account info for
>>> Ohio-Talk:
>>> http://nfbnet.org/mailman/options/ohio-talk_nfbnet.org/bshaid%40gmail.com
>>> 
>> 
>> 
>> 
>> -- 
>> 
>> 
>> http://www.amazon.com/Wisp-Barbara-Shaidnagle/dp/1511630515/ref=asap_bc?ie=UTF8
>> 
>> 
>> 
>> http://www.amazon.com/Trashy-White-Girls-Barbara-Shaidnagle/dp/1512159948/ref=asap_bc?ie=UTF8
>> 
>> DeColores
>> Barbara
>> _______________________________________________
>> Ohio-Talk mailing list
>> Ohio-Talk at nfbnet.org
>> http://nfbnet.org/mailman/listinfo/ohio-talk_nfbnet.org
>> To unsubscribe, change your list options or get your account info for Ohio-Talk:
>> http://nfbnet.org/mailman/options/ohio-talk_nfbnet.org/barbara.pierce9366%40gmail.com
> 
> 
> 
> ------------------------------
> 
> Message: 6
> Date: Wed, 2 May 2018 19:44:15 -0400
> From: Annette <annettelutz at att.net>
> To: ohio-talk at nfbnet.org
> Subject: [Ohio-talk] Capital chapter meeting
> Message-ID: <753A363E-B3C7-40A1-89F5-7EC6ECD5F53D at att.net>
> Content-Type: text/plain;    charset=us-ascii
> 
> Hello,
> 
> I just wanted to let everybody know that the meeting of the capital chapter has been moved from this Saturday, May 5 to next Saturday, May 12. It will be held at the Maynard Ave., United Methodist Church at 2350 Indianola Ave. in Columbus. I hope to see a lot of people there.
> 
> Thanks.
> 
> Annette Lutz
> 
> Sent from my iPhone
> 
> 
> 
> ------------------------------
> 
> Subject: Digest Footer
> 
> _______________________________________________
> Ohio-Talk mailing list
> Ohio-Talk at nfbnet.org
> http://nfbnet.org/mailman/listinfo/ohio-talk_nfbnet.org
> 
> 
> ------------------------------
> 
> End of Ohio-Talk Digest, Vol 123, Issue 3
> *****************************************
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