[Ohio-Talk] A message from Jeannie Massay, Chapter-Presidents] New Member Onboarding Toolkit

[Andra Stover]

On Fri, Feb 7, 2020 at 6:14 AM Richard Payne via Ohio-Talk <
ohio-talk at nfbnet.org> wrote:

> Dear Affiliate and Chapter Presidents:
>
>
>
> We hope that 2020 is off to a great start for you! Since the NFB National
> Convention in July, we have continued to receive several process-related
> questions about onboarding new members. To answer those questions, this
> document details the end-to-end process laid out as a reference for you and
> your chapters as the onboarding of new members takes place. The onboarding
> process has been developed to be uniform across the Federation. As always,
> please contact membership at nfb.org <mailto:membership at nfb.org>  with any
> questions or concerns.
>
>
>
> Each chapter president should appoint, if they have not already done so, a
> membership coordinator at the chapter level. This person is responsible for
> tracking new members as they join our family. This leader need not be the
> one responsible for submitting the new member form but should work closely
> with the chapter leader who is taking on that task.
>
>
> The Onboarding Process
>
>
> 1.      When a prospective new member attends a chapter meeting or event,
> someone from the chapter needs to have a conversation with the prospective
> member about who we are and what we do. The Prospective New Member Template
> (attached to this email) has been produced to help facilitate that
> conversation. Additionally, the prospective new member should be given an
> NFB Pledge card. This card has our pledge and our one minute message in
> both
> print and Braille. (These cards may be purchased through the Independence
> Market, fifty cards for $20.00)
> 2.      When the prospective new member chooses to become a member, the
> chapter membership chair presents the prospective new member to the
> chapter,
> and the chapter then votes the new member in to the chapter. Together, the
> chapter and the new member recite the National Federation of the Blind
> Pledge and the one minute message. The new member can then be given an
> opportunity to speak, if they so choose.
> 3.      The new member pays their dues to join the chapter.
> 4.      The new member form must be filled out by someone at the chapter
> level, not by the new member themselves.
> 5.      Submission of the new member form triggers the welcome packet to be
> sent to the new member along with the new member emails from leaders in the
> Federation.
>
>
> Prospective New Member Template
>
>
> The attached Prospective New Member Template is a tool for chapters to
> customize with their contact information, as well as the affiliate
> information. This handout is a guiding document for membership chairs or
> informal mentors to have an initial conversation with a prospective member
> about who we are and what we do. In order to access the form fields, simply
> use the arrow keys to read the text, and then use the tab key to move
> through the form fields. Please use and share this template throughout
> recruitment.
>
>
>
>
>
> New Member Form
>
>
> This quick and easy web-based form is for membership coordinators, or said
> individuals appointed by the membership coordinators, to use when tracking
> official new members. This form should only be used for new members, not
> those thinking of joining. As we all know, voting a member into our family
> is a monumental moment for our current and incoming members. Once they are
> welcomed at a chapter meeting via a vote, the membership coordinator or
> appointed individual should gather the new member's information and submit
> the form by visiting https://newstage.nfb.org/civicrm/newmember/form.
>
>
>
>
> New Member Packet
>
>
> Once information for a new member is received through the New Member Form,
> a
> packet of materials is sent to the specified mailing address. New member
> packets contain:
>
> 1.      Membership coin
> 2.      New member certificate (print/Braille depending on form response)
> 3.      Welcome letter from President Riccobono (print or Braille depending
> on form response)
> 4.      NFB brochure (print or Braille depending on form response)
> 5.      NFB-NEWSLINER brochure (print or Braille depending on form
> response)
> 6.      Most recent banquet speech (print or Braille depending on form
> response)
>
>
>
> You will also find attached the member onboarding process outlined in a
> separate document, as well as a summary of the orientation process each new
> member follows as they are welcomed into our family.
>
>
>
> Again, we are here to address any questions you have. We encourage you to
> ask clarification questions as they come up so that we are all on the same
> page. Thank you so much for all you do for the Federation.
>
>
>
> Yours in the Federation,
>
>
>
> Jeannie Massay, Membership Committee, Chair
>
> National Federation of the Blind
>
>
>
> Kathryn Webster, Membership Committee, Co-chair
>
> National Federation of the Blind
>
>
>
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>
Thanks for sharing. I will put this in my NFB folder :-)