[Ohio-Talk] Cleveland Public Library job of possible interest for folks in the area

[Shelly Duffy]

CONSUMER ASSISTANT - OHIO LIBRARY for the BLIND & PHYSICALLY DISABLED
This is a Full time (37.50 hours per week) – Non-exempt (hourly) opportunity at $21.10 per hour

The Ohio Library for the Blind and Physically Disabled (OLBPD) is part of the Cleveland Public Library.
In partnership with the State Library of Ohio Talking Book Program, OLBPD serves as the Regional Library for the National Library Service for the Blind and Print Disabled (NLS) of the Library of Congress, and administers a free library program of braille and audio materials circulated to eligible borrowers in the State of Ohio by postage-free mail.
 
OLBPD and the State Library of Ohio Talking Book Program received the 2010 National Library Service Network Library of the Year Award.
 
The Cleveland Public Library strives to be the driving force behind a powerful culture of learning that will inspire Clevelanders from all walks of life to continually learn, share, and seek out new knowledge.
 
The successful applicant will be a self-directed professional with a strong work ethic, high energy and enthusiasm, a collaborative work style, and the skill set to thrive in a welcoming service environment for patron and staff.
 
Job Summary:  Support the work of the Ohio Library for the Blind and Physically Disabled, be a consumer advisor and provide service to disabled Library users including general reference, reader’s advisory, programming and general assistance.
 
Qualifications:
Education: Associates degree from an accredited college or university or A minimum of a high school diploma with a minimum of 2 years of relative experience as a consumer of services for the disabled.
 
Experience:
Min. 2 years’ experience working with the public
Min. 2 years’ experience working with print disabled and persons with disabilities through direct or indirect experience
Braille reader or Braille user preferred
Experience in public library or public-sector is preferred.
User of adaptive technology and virtual and remote programming preferred
Ability to successfully interact with service animals on a routine basis
 

 

 

Qualified candidates will display a positive, professional attitude; have excellent interpersonal and customer service skills; with demonstrated technical abilities; exhibit pro-active and creative problem-solving skills. 

Key Essential Duties and Responsibilities include: 

Ability to relate to persons with disabilities, and an awareness of specials needs experienced by them.

Performs public service for disabled persons including reference work consistent with RUSA guidelines, assisting patrons to find materials, use materials and reserve materials. 

Interviews patrons and maintains on going communication to provide reader’s advisory guidance. 

Facilitates computer use and the use of adaptive technologies for the disabled including training users.

Teach and present library programming to users in person and remote 

Assist with expanding remote programming, streaming and virtual circulation

Assist, recommend and provide optimal customer service to fulfill reader braille requests

Enters and maintains patron information and reading preferences in the OLBPD database including verifying subject codes.

Updates subscription information for magazines and periodicals and other materials.

Participates in collection development and maintenance including recommending items for acquisition, transfer, and withdrawal in consultation with the OLBPD Librarians and OLBPD Manager.

Assists with planning and presentation of programs for disabled adults and youth.

Conducts Library tours and class visits.

Participates in community outreach activities and events. 

Prepares promotional materials including flyers, booklists, and other informational material.

Maintains and reports statistics.

Processes library materials, including receiving, transferring and withdrawing items. 

Assists with circulation duties including charging and discharging materials

May represent OLBPD at community meetings and attend meetings, participate on committees.

May present at workshops and training. 

Performs other duties as required.

 
 
To Apply:
Please apply at www.cpl.org and attach a current resume and cover letter.
Please direct any questions to: sacheen.dunn-ford at cpl.org
 
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Sacheen Dunn-Ford, Human Resources, sacheen.dunn-ford at cpl.org 
 
Shelley Duffy