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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#467886" vlink="#96607D" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>Good evening federation family,<o:p></o:p></p><p class=MsoNormal>Please distribute this to those that don’t have e-mail access.<o:p></o:p></p><p class=MsoNormal>This is just an update to let all of you know that when I got home this evening I noticed that nfbnewsline.net for those of us that manage our states newsline channels and state user database, as well as nfbnewslineonline.org for those users that are accessing NFB newsline online had both come back online.<o:p></o:p></p><p class=MsoNormal>I haven't checked on publications that users reported issues with, but I'm hoping they are fixed as well. If they are not, either contact the customer service number or e-mail address or reach out to your newsline coordinator.<o:p></o:p></p><p class=MsoNormal>I’ve not tested the alexa skill so I don’t have a status update on it.<o:p></o:p></p><p class=MsoNormal>Take care.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='font-size:12.0pt'>Shane Popplestone<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>Nfb newsline coordinator, Ohio<o:p></o:p></span></p><p class=MsoNormal><u><span style='font-size:12.0pt;color:blue'><a href="mailto:spopplestone.nfb@gmail.com">spopplestone.nfb@gmail.com</a></span></u><span style='font-size:12.0pt'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>234-716-2208<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>You can live the life you want!<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-family:"Calibri",sans-serif;mso-ligatures:none'>From:</span></b><span style='font-family:"Calibri",sans-serif;mso-ligatures:none'> Shane Popplestone <spopplestone.nfb@gmail.com> <br><b>Sent:</b> Thursday, July 18, 2024 5:24 PM<br><b>To:</b> 'NFB of Ohio Announcement List' <ohio-talk@nfbnet.org><br><b>Cc:</b> svangorp@nfbi.org; cvangorp@nfbi.org; lches@sbcglobal.net<br><b>Subject:</b> a further update on newsline.<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Good afternoon federation family both in and out of state and federation leaders,<o:p></o:p></p><p class=MsoNormal>Please distribute this to those who may not have e-mail access.<o:p></o:p></p><p class=MsoNormal>I’ve just spoken directly with Scott White in the past 30 minutes at the national office and on top of what President Richard Payne posted to Ohio earlier today, and what national blasted out to all members via e-mail and social media here’s what I have to distribute.<o:p></o:p></p><p class=MsoNormal>The outage was caused by a hardware failure in the server responsible for newsline, and they made the decision to complete the migration to the cloud at that time.<o:p></o:p></p><p class=MsoNormal>This migration was already underway prior to the hardware failure, but it was stepped up due to the failure of the hard drive.<o:p></o:p></p><p class=MsoNormal>At this time, the following services are considered working.<o:p></o:p></p><p class=MsoNormal>Access via smart displays, (mantus, e-readers, etc.), the mobile app, victor readers, and telephone.<o:p></o:p></p><p class=MsoNormal>I personally have verified all four are working.<o:p></o:p></p><p class=MsoNormal>The following services are still considered down.<o:p></o:p></p><p class=MsoNormal>The Alexa skill, and nfbnewsline.net<o:p></o:p></p><p class=MsoNormal>The Washington post is being worked on.<o:p></o:p></p><p class=MsoNormal>To those that reported the new York times being unavailable on some devices, I’ve reported this to him, and he’s looking into it.<o:p></o:p></p><p class=MsoNormal>If you have concerns and need immediate assistance, please call the newsline customer service number at 1-866-504-7300 or send e-mail to <a href="mailto:nfbnewsline@nfb.org">nfbnewsline@nfb.org</a><o:p></o:p></p><p class=MsoNormal>Note to Ohio, I will be unable to update our newsline channel, or access records in any form until the website comes back online.<o:p></o:p></p><p class=MsoNormal>Thank you for your patience and understanding during this time.<o:p></o:p></p><p class=MsoNormal><span style='font-size:12.0pt'>Shane Popplestone<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>Newsline coordinator, Ohio<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'><a href="mailto:spopplestone.nfb@gmail.com"><span style='color:blue'>spopplestone.nfb@gmail.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>234-716-2208<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt'>You can live the life you want!<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>