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--></style></head><body lang=EN-US link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt'>I participated in a study of people who are blind and use rideshare services. This is information I received and a link to the document. I think this is an area of concern for any blind person who uses these services. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p>&nbsp;</o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Sylvia Brady &lt;sbrady16@msudenver.edu&gt; <br><b>Sent:</b> Sunday, January 11, 2026 12:44 PM<br><b>To:</b> Sylvia Brady &lt;sbrady16@msudenver.edu&gt;<br><b>Cc:</b> Sarah Schliemann &lt;sschliem@msudenver.edu&gt;; C. Charis Glatthar &lt;cglatthar@gmail.com&gt;<br><b>Subject:</b> BLV transportation and ride-hailing research article published<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;color:black'>Dear survey participant,<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;color:black'>Thank you very much for participating in our survey on transportation in the blind and low vision community in 2024. <span style='background:white'>Our research article on BLV transportation and ride-hailing was recently published in the Transportation Research Interdisciplinary Perspectives journal (TRIPs).</span><o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;color:black'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;color:black'>From the survey, we were able to draw several conclusions:<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;color:black'><o:p>&nbsp;</o:p></span></p><div><ol start=1 type=1><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;background:white'><span style='font-size:11.0pt'>App-based ride-hailing services such as Uber and Lyft significantly improve access to destinations for blind and low vision users.<o:p></o:p></span></li></ol></div><div><ol start=2 type=1><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;background:white'><span style='font-size:11.0pt'>Ride-hailing services are also the transport mode in which discrimination is most frequently reported by the blind and low vision community.<o:p></o:p></span></li></ol></div><div><ol start=3 type=1><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;background:white'><span style='font-size:11.0pt'>Blind and low vision individuals with guide dogs report higher levels of discrimination using ride-hailing than non-guide dog users.<o:p></o:p></span></li></ol></div><div><ol start=4 type=1><li class=MsoNormal style='color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;background:white'><span style='font-size:11.0pt'>Respondents expressed slightly greater satisfaction with Lyft than with Uber.<o:p></o:p></span></li></ol></div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;color:black'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;color:black'>These results, in addition to others, are published in our peer-reviewed paper. To access the article, click on the following link: <a href="https://www.sciencedirect.com/science/article/pii/S2590198226000023" title="Original URL: https://www.sciencedirect.com/science/article/pii/S2590198226000023. Click or tap if you trust this link.">https://www.sciencedirect.com/science/article/pii/S2590198226000023</a><o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;color:black'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;color:black'>Please feel free to share the article widely. If you have any questions, please let us know.<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;color:black'>Thanks again.<o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;color:black'><o:p>&nbsp;</o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt;color:black'>Sylvia Brady<o:p></o:p></span></p></div><div id=Signature><div><p class=MsoNormal><span style='font-size:11.0pt;color:black'><o:p>&nbsp;</o:p></span></p></div><div id=divtagdefaultwrapper><div><p class=elementtoproof style='background:white'><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#201F1E'>Sylvia Arriaga Brady | Ph.D.</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#201F1E'><br>Department of Earth and Atmospheric Sciences</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></span></p><p class=elementtoproof style='background:white'><i><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#201F1E'>she/her/hers</span></i><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></span></p><p class=elementtoproof style='background:white'><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#201F1E'>Metropolitan State University of Denver</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#201F1E'><br></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>Campus&nbsp;Box 22, P.O. Box 173362, Denver, CO 80217-3362</span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#201F1E'><br>303-605-5961 (office)<br><a href="mailto:sbrady16@msudenver.edu">sbrady16@msudenver.edu</a> | <a href="https://msudenver.edu/eas/">https://msudenver.edu/eas/</a></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></span></p></div><p class=elementtoproof style='background:white'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#201F1E'><img border=0 width=183 height=102 style='width:1.9083in;height:1.0583in' id="Picture_x0020_1" src="cid:0c4fdac2-d85e-4980-9e18-42fed4a92d0c" alt="Metropolitan State University of Denver"></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#201F1E'><o:p></o:p></span></p><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'><o:p>&nbsp;</o:p></span></p></div></div></div></div></body></html>