[Perform-Talk] Fwd: [Colorado-Talk] Disney Plus Not Accessible to the Blind

Eric Calhoun eric at pmpmail.com
Tue Nov 12 05:37:48 UTC 2019


Santiago, amen.

..

..

Ladies and gentlemen!

It's the return of America's and Canada's favorite!

..

Your official Holiday-music station!

..

Call 773-572-6258, options 1, 2, or 3!  Are you on Facebook?  Yours truly is, too!  eric at pmpmail.com; click on, "Works For God, the Heavenly Father."  My groups: Pen Pals, Prayer Requests, and More with Eric Calhoun, at https://www.facebook.com/groups/631397660379317/, and Loving Labs, all about the Labrador Retriever, at https://www.facebook.com/groups/220702829623273/

..

Peace on earth; Goodwill to men!  Merry Christmas, and Best Wishes for a Happy New Year!  Try to be good to each other!
Original Message:
From: Santiago Hernandez via Perform-Talk <perform-talk at nfbnet.org>
To: Performing Arts Division list <perform-talk at nfbnet.org>
CC: Santiago Hernandez <santiago.blue.hernandez at gmail.com>
Subject: Re: [Perform-Talk] Fwd: [Colorado-Talk] Disney Plus Not Accessible to the Blind
Date: Mon, 11 Nov 2019 20:59:54 -0800

Hello, 
I can confirm that it is extremely difficult to sign up to Disney Plus at the moment using iOS, Windows, or macOS. Hopefully once the app is out, the process will be more accessible within it. 



Sent from my iPad

> On Nov 11, 2019, at 5:03 PM, Amy Sabo via Perform-Talk <perform-talk at nfbnet.org> wrote:
> 
> ?---------- Forwarded message ----------
> From: Curtis Chong via Colorado-Talk <colorado-talk at nfbnet.org>
> Date: Mon, 11 Nov 2019 10:44:42 -0700
> Subject: [Colorado-Talk] Disney Plus Not Accessible to the Blind
> To: NFB of Colorado Discussion List <colorado-talk at nfbnet.org>
> Cc: Curtis Chong <chong.curtis at gmail.com>
> 
> Greetings:
> 
> 
> 
> If any of you are interested in signing up for the Disney Plus streaming
> service, please check out the below email which I sent out today.
> 
> 
> 
> Cordially,
> 
> 
> 
> Curtis Chong
> 
> 
> 
> From: Curtis Chong <chong.curtis at gmail.com>
> Sent: Monday, November 11, 2019 10:25 AM
> To: DisneyPlusHelp at disney.com
> Subject: Disney Plus Not Accessible to the Blind
> Importance: High
> 
> 
> 
> Greetings and felicitations:
> 
> 
> 
> I am writing to lodge a formal complaint regarding the accessibility (to
> blind users) of your website: https://preview.disneyplus.com/. I and a
> number of other blind people have attempted, unsuccessfully, to sign up for
> the soon-to-be-launched streaming service.
> 
> 
> 
> People who are totally blind use screen reading software to convert text
> displayed on the screen to speech or braille. This software is used on
> Windows computers (e.g., JAWS for Windows or NVDA) or on Apple Macintosh
> computers (VoiceOver). In the case of a Windows system, browsers such as
> Google Chrome, Mozilla Firefox, and/or Microsoft Internet Explorer are the
> browsers that are used. In the case of a Macintosh computer or a product
> running iOS, the Safari browser is what a blind person would use.
> 
> 
> 
> The accessibility problems appear when the new user needs to supply
> information that Disney Plus asks for to get them signed up-information such
> as one's email address, credit card number, etc. Simply put, the forms used
> on the Disney Plus website are not adhering to the accessibility guidelines
> promulgated by the Worldwide Web Consortium-guidelines that are widely
> distributed and well known throughout the industry (refer to WCAG 2.0 and
> 2.1).
> 
> 
> 
> As a person who is well aware of the many good things that Disney has done
> to promote nonvisual access, I am extremely frustrated and disappointed that
> this problem even exists. Please get this fixed as soon as possible.
> 
> 
> 
> I can be reached by telephone at 303-745-0473 if anyone wants to discuss
> this with me in person. In the meantime, thank you for your kind attention
> to this problem.
> 
> 
> 
> Yours sincerely,
> 
> 
> 
> Curtis Chong
> 
> 
> 
> 
> 
> 
> hello all,
> i'am forwarding to this list a email which was sent to Curtis chong on
> the accessibility of the new Disney plus streaming service which will
> be launched this week and, due to it's inaccessibility to it's web
> site. I think this division needs to be advised of this and, take
> action it!
> 
> _______________________________________________
> Perform-Talk mailing list
> Perform-Talk at nfbnet.org
> http://nfbnet.org/mailman/listinfo/perform-talk_nfbnet.org
> To unsubscribe, change your list options or get your account info for Perform-Talk:
> http://nfbnet.org/mailman/options/perform-talk_nfbnet.org/santiago.blue.hernandez%40gmail.com

_______________________________________________
Perform-Talk mailing list
Perform-Talk at nfbnet.org
http://nfbnet.org/mailman/listinfo/perform-talk_nfbnet.org
To unsubscribe, change your list options or get your account info for Perform-Talk:
http://nfbnet.org/mailman/options/perform-talk_nfbnet.org/eric%40pmpmail.com



More information about the Perform-Talk mailing list