[Perform-Talk] Fwd: [Colorado-Talk] Disney Plus Not Accessible to the Blind

[Amy Sabo]

hello chris and all,
thank you all for your comments on the inaccessibility of signing up
for using the Disney plus site and, it's not being accessible with
setting up a account with it. I see that others here on this can agree
with me on this but, due to chris's comments on this you can watch
movies on it with audio descriptive on the site but, you need a
sighted person to use it for you. that's not accessibility for us in
the blind community who want to use the site independtally. that's
great that you can have a friend do that for you chris but, don't you
want to use the sit on your own? that's true independence and, that's
what we in the nfb and, through this division that we want to strive
for!

so, please all who are on this list please keep those comments, and
ideas, and opions on this topic a coming! this is in dealing with the
entertainment industry and, that's what we are working towards here in
this division and, in the nfb!


hugs,
amy sabo


On 11/11/19, Santiago Hernandez via Perform-Talk
<perform-talk at nfbnet.org> wrote:
> Hello,
> I can confirm that it is extremely difficult to sign up to Disney Plus at
> the moment using iOS, Windows, or macOS. Hopefully once the app is out, the
> process will be more accessible within it.
>
>
>
> Sent from my iPad
>
>> On Nov 11, 2019, at 5:03 PM, Amy Sabo via Perform-Talk
>> <perform-talk at nfbnet.org> wrote:
>>
>> ---------- Forwarded message ----------
>> From: Curtis Chong via Colorado-Talk <colorado-talk at nfbnet.org>
>> Date: Mon, 11 Nov 2019 10:44:42 -0700
>> Subject: [Colorado-Talk] Disney Plus Not Accessible to the Blind
>> To: NFB of Colorado Discussion List <colorado-talk at nfbnet.org>
>> Cc: Curtis Chong <chong.curtis at gmail.com>
>>
>> Greetings:
>>
>>
>>
>> If any of you are interested in signing up for the Disney Plus streaming
>> service, please check out the below email which I sent out today.
>>
>>
>>
>> Cordially,
>>
>>
>>
>> Curtis Chong
>>
>>
>>
>> From: Curtis Chong <chong.curtis at gmail.com>
>> Sent: Monday, November 11, 2019 10:25 AM
>> To: DisneyPlusHelp at disney.com
>> Subject: Disney Plus Not Accessible to the Blind
>> Importance: High
>>
>>
>>
>> Greetings and felicitations:
>>
>>
>>
>> I am writing to lodge a formal complaint regarding the accessibility (to
>> blind users) of your website: https://preview.disneyplus.com/. I and a
>> number of other blind people have attempted, unsuccessfully, to sign up
>> for
>> the soon-to-be-launched streaming service.
>>
>>
>>
>> People who are totally blind use screen reading software to convert text
>> displayed on the screen to speech or braille. This software is used on
>> Windows computers (e.g., JAWS for Windows or NVDA) or on Apple Macintosh
>> computers (VoiceOver). In the case of a Windows system, browsers such as
>> Google Chrome, Mozilla Firefox, and/or Microsoft Internet Explorer are the
>> browsers that are used. In the case of a Macintosh computer or a product
>> running iOS, the Safari browser is what a blind person would use.
>>
>>
>>
>> The accessibility problems appear when the new user needs to supply
>> information that Disney Plus asks for to get them signed up-information
>> such
>> as one's email address, credit card number, etc. Simply put, the forms
>> used
>> on the Disney Plus website are not adhering to the accessibility
>> guidelines
>> promulgated by the Worldwide Web Consortium-guidelines that are widely
>> distributed and well known throughout the industry (refer to WCAG 2.0 and
>> 2.1).
>>
>>
>>
>> As a person who is well aware of the many good things that Disney has done
>> to promote nonvisual access, I am extremely frustrated and disappointed
>> that
>> this problem even exists. Please get this fixed as soon as possible.
>>
>>
>>
>> I can be reached by telephone at 303-745-0473 if anyone wants to discuss
>> this with me in person. In the meantime, thank you for your kind attention
>> to this problem.
>>
>>
>>
>> Yours sincerely,
>>
>>
>>
>> Curtis Chong
>>
>>
>>
>>
>>
>>
>> hello all,
>> i'am forwarding to this list a email which was sent to Curtis chong on
>> the accessibility of the new Disney plus streaming service which will
>> be launched this week and, due to it's inaccessibility to it's web
>> site. I think this division needs to be advised of this and, take
>> action it!
>>
>> _______________________________________________
>> Perform-Talk mailing list
>> Perform-Talk at nfbnet.org
>> http://nfbnet.org/mailman/listinfo/perform-talk_nfbnet.org
>> To unsubscribe, change your list options or get your account info for
>> Perform-Talk:
>> http://nfbnet.org/mailman/options/perform-talk_nfbnet.org/santiago.blue.hernandez%40gmail.com
>
> _______________________________________________
> Perform-Talk mailing list
> Perform-Talk at nfbnet.org
> http://nfbnet.org/mailman/listinfo/perform-talk_nfbnet.org
> To unsubscribe, change your list options or get your account info for
> Perform-Talk:
> http://nfbnet.org/mailman/options/perform-talk_nfbnet.org/amieelsabo%40gmail.com
>