[Pibe-division] Virtual Teaching using Remote Access

Dr. Denise M. Robinson dmehlenbacher at yahoo.com
Wed Oct 19 07:23:48 CDT 2011

When one of my students is having difficulties with their Jaws or needs 
help installing it, I need to connect to their computer a different way 
than through Jaws TANDEM. There are many ways to do remote access, but I chose to connect yesterday through SKYPE. For those new to the idea, remote access is where someone can help you 
resolve computer problems, no matter where you or they are in the world. You just need a phone line, but better is a wireless 
connection...anything works though.

The student called and then I gave her directions on the key commands so I could call up her computer.

Within minutes her Jaws was fixed. I then gave her the JAWS commands to pull up her computer using JAWS TANDEM and continued her lesson.

When you connect remotely using anything else other than JAWS TANDEM, you will not be able to hear JAWS unless the person turns him way up, 
which I have done also depending on the issue, but you miss too much 
information. To truly check to make sure JAWS is working correctly you 
must pull the students' computer up using TANDEM. I had her and SKYPE on one of my monitors, still connected remotely and then pulled her computer up using TANDEM on the other monitor. I could easily watch the interaction on both 
screens, tweaking as I needed. Well actually having her tweak. In 
general, I will not touch my keyboard to control their machine, as this 
is a great chance for the student to learn how to fix their own 

The point is giving them applicable skills that will work for a 
lifetime, so when they are on their own, they can fix their own issues 
as they come up. My older students who have long since graduated, can 
just email me now with a problem and I can give them the answer back 
through email. Rarely do I have to pull their machines up.

Give someone a fish and they eat for a day.
Teach them how to fish and they eat for a lifetime! 
Denise M. Robinson, TVI, Ph.D. 
CEO, TechVision
Specialist in blind technology/teaching/training
email:  yourtechvision at gmail.com
Website with hundreds of lessons: yourtechvision.com 
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