[Pibe-division] Virtual Teaching using Remote Access
Peter Donahue
pdonahue2 at satx.rr.com
Wed Oct 19 15:42:55 UTC 2011
Good morning everyone,
It's also possible to hear what's going on if your computer is being
serviced remotely. I've had to have our rigs serviced via remote connections
on several occasions one of which will be this afternoon. If JAWS is turned
on you can hear exactly what's going on. This in addition to chatting with
the service technician on the phone can be very reassuring as you know
exactly what they're doing and can advise them if their actions will cause
problems for your adaptive hardware and software.
I was in a remote session with Dell several days ago so they could
see what the problems were with Microsoft Office 2010 on Mary's new
computer. They discovered that it wasn't installed correctly. I'll be
connecting with them later today so the corrective surgery can be performed
and we'll have full use of Office 2010 Home and Business; a product we paid
for when we bought the new computer last month.
This is another example of how blind people can take advantavge of
remote access of their computer by others to fulfill vocational or
educational goals or if the machine needs servicing. Oh by the way the
technician who investigated the Office 2010 problem was located in northern
India. Let's see if the reinstallation will be a multi-national effort or
will be done by Dell's tech support here in the states. All the best.
Peter Donahue
----- Original Message -----
From: "Dr. Denise M. Robinson" <dmehlenbacher at yahoo.com>
To: "Professionals in Blindness Education Division List"
<pibe-division at nfbnet.org>
Sent: Wednesday, October 19, 2011 10:25 AM
Subject: Re: [Pibe-division] Virtual Teaching using Remote Access
Bryan,
No, it does not require vision. My blind students do this with me. I just
give them verbal directions and they follow them. Once you learn the
keyboard, you can operate many aspects of the computer with no voice. My
blind students can sit at any computer and open Word, write material, print
it off or send an email all based on keystrokes and just knowing the
keyboard. I do this myself all the time, hitting keystrokes to do what I
want without any vision on the task.
Denise
Denise M. Robinson, TVI, Ph.D.
CEO, TechVision
Specialist in blind technology/teaching/training
email: yourtechvision at gmail.com
Website with hundreds of lessons: yourtechvision.com
>________________________________
>From: Bryan Schulz <b.schulz at sbcglobal.net>
>To: Professionals in Blindness Education Division List
><pibe-division at nfbnet.org>
>Sent: Wednesday, October 19, 2011 7:50 AM
>Subject: Re: [Pibe-division] Virtual Teaching using Remote Access
>
>
>
>hi,
>
>sounds good but as i suspected, depends on residual
vision.
>Have you found a way to do this when jaws is
screwed up without vision?
>
>Bryan Schulz
>
>----- Original Message -----
>>From: Dr. Denise M. Robinson
>>To: Professionals in Blindness Education Division List ;
>>2010-teacher-of-tomorrow at nfbnet.org
>>Sent: Wednesday, October 19, 2011 7:23 AM
>>Subject: [Pibe-division] Virtual Teaching using Remote Access
>>
>>
>>When one of my students is having difficulties with their Jaws or needs
>>help installing it, I need to connect to their computer a different way
>>than through Jaws TANDEM. There are many ways to do remote access, but I
>>chose to connect yesterday through SKYPE. For those new to the idea,
>>remote access is where someone can help you resolve computer problems, no
>>matter where you or they are in the world. You just need a phone line,
>>but better is a wireless connection...anything works though.
>>
>>The student called and then I gave her directions on the key commands so
>>I could call up her computer.
>>
>>Within minutes her Jaws was fixed. I then
gave her the JAWS commands to pull up her computer using JAWS TANDEM and
continued her lesson.
>>
>>When you connect remotely using anything else
other than JAWS TANDEM, you will not be able to hear JAWS unless the
person turns him way up, which I have done also depending on the issue, but
you miss too much information. To truly check to make sure JAWS is working
correctly you must pull the students' computer up using TANDEM. I had her
and SKYPE on one of my monitors, still connected remotely and then pulled
her computer up using TANDEM on the other monitor. I could easily watch the
interaction on both screens, tweaking as I needed. Well actually having her
tweak. In general, I will not touch my keyboard to control their machine,
as this is a great chance for the student to learn how to fix their own
problems.
>>
>>The point is
giving them applicable skills that will work for a lifetime, so when they
are
on their own, they can fix their own issues as they come up. My older
students
who have long since graduated, can just email me now with a problem and I
can
give them the answer back through email. Rarely do I have to pull their
machines up.
>>
>>Give someone a fish and they eat for a day.
>>Teach them
how to fish and they eat for a lifetime!
>>
>> Denise
>>
>>Denise M. Robinson, TVI, Ph.D.
>>CEO, TechVision
>>Specialist in blind technology/teaching/training
>>email: yourtechvision at gmail.com
>>Website with hundreds of
lessons: yourtechvision.com
>>
>>
>>
>>
>>________________________________
>> _______________________________________________
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list
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