[Promotion-technology] Fwd: [Mosen Consulting Announcement] The book "Apple Watch Without Watching" has been Cancelled for now, Refunds being Issued
David Andrews
dandrews at visi.com
Mon Apr 13 21:01:28 UTC 2015
>
>Hello everyone. Thanks to all our wonderful customers who ordered
>"Apple Watch Without Watching".
>The key point in this message is to let you know that I am now not
>able to complete this book in a timely manner, and that if you've
>pre-ordered it, you'll be refunded in full and will receive an email
>from PayPal as soon as that's happened. I should get through all the
>refunds in the next few hours, as you deserve your money back as
>quickly as I can manage. If you'd like a fuller explanation, read on
>When Apple Watch was announced, I received dozens of requests via
>our contact form asking me to write a book about it, so I made plans
>to do that. It required a bit of extra preparation on my part,
>because New Zealand, where I live, is not one of the countries where
>Apple Watch is being sold at present.
>We're used to some companies not shipping products here, and because
>of that, there are New Zealand-based services that give you a US
>shipping address, and for an additional fee, forward the package on
>to new Zealand. I've used one such service before to receive
>products from the US Apple Store, without an issue.
>I waited until I had placed the order and received a confirmation
>email before letting people know that "Apple Watch Without Watching"
>was available for pre-order.
>However, I have now received an email from Apple cancelling my order
>on the grounds that they do not ship to freight forwarding services.
>This may be a new policy, or I suspect it's simply that they're
>subjecting Apple Watch orders to a higher degree of scrutiny to
>ensure people aren't buying up product to sell at a profit. I
>understand that, this product is in huge demand right now, and it's
>frustrating when genuine buyers miss out only to find them on eBay
>for ridiculously inflated prices.
>Hindsight is a wonderful thing. We could of course have had the
>Apple Watch shipped to Bonnie's family in the US, or to friends in
>the US, UK or Australia. Instead, we used a method that had worked
>before, but clearly hasn't worked this time.
>I've now lost my place in the order queue, and that means I would
>be unlikely to receive an Apple Watch before the end of June. While
>I can do plenty of research on the watch's use, I wouldn't want to
>sell you a book written without a lot of hands-on experience with
>the product. I wouldn't be able to deliver a book of a quality I'd
>be happy with until mid to late July at the earliest. This is far
>beyond when I said I would have the book published.
>It's possible that Apple Watch will be available in New Zealand
>before that, with a different pool of stock, but I don't know that,
>and it's not acceptable to me to leave customers hanging. I'd far
>rather refund the money and hope you'll come back again, than string
>you along until I can deliver the book, giving you a negative
>impression of Mosen Consulting.
>What's also of comfort to me is that you could use the money I am
>refunding to buy another Apple Watch book that will, I have no
>doubt, be superb. Quite some way down the track of planning this
>project, I learned that Anna Dresner, who is an excellent technology
>writer, is writing a diary-style book on her use of Apple Watch as a
>blind person. Like all her books, it will be great, and I'm sure
>information on how to get that book will be available in due course.
>Thanks again for all the support for this project. I may come back
>to it, but not until I'm certain about when I can deliver it.
>To those of you who are still on the list to receive an Apple Watch,
>I look forward very much to hearing how you get on with it.
>All the best.
>Jonathan Mosen
>Mosen Consulting
>Blindness technology eBooks, tutorials and training
><http://Mosen.org>http://Mosen.org
>
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David Andrews and long white cane Harry.
E-Mail: dandrews at visi.com or david.andrews at nfbnet.org
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