[rehab] FW: Charter Communications - Accessibility Open Position

Wed Jan 24 23:49:43 UTC 2018

*From:* President, National Federation of the Blind [mailto:
OfficeOfThePresident at nfb.org]
*Sent:* Wednesday, January 24, 2018 10:32 AM
*To:* Dick Davis
*Subject:* FW: Charter Communications - Accessibility Open Position

*From:* Berrocal, Laura [mailto:Laura.Berrocal at charter.com
<Laura.Berrocal at charter.com>]
*Sent:* Wednesday, January 24, 2018 10:54 AM
*To:* President, National Federation of the Blind <
OfficeOfThePresident at nfb.org>
*Cc:* Adler, Anna <AAdler at nfb.org>; Hoehn-Saric, Alex D <
Alex.Hoehn-Saric at charter.com>; Lewis, Anil <ALewis at nfb.org>
*Subject:* Charter Communications - Accessibility Open Position

Mark,

I hope this email finds you well! Wanted to share the attached vacancy
announcement (also copied in the body of this email).  Charter
Communications is currently in search of a Senior Director of
Accessibility. The candidate will lead the company’s accessibility team in
Denver, CO – where the employment opportunity is based. Please feel free to
share this opportunity with NFB’s network. Thank you in advance and please
let me know if you have any questions.

Best,

Laura

*[image: cid:image001.png at 01D2BA88.00B18C00]*

*Laura Berrocal* | Senior Director, Policy and External Affairs |

601 Massachusetts Avenue, NW, Suite 400 | Washington, DC 20001 |

202.370.4274 (o) | 202.674.6194 (m)

Laura.Berrocal at charter.com

*Charter Communications*

*JOB TITLE:  Sr. Dir, Accessibility*

*JOB SUMMARY*

Responsible for driving, launching, and refining Charter’s Accessibility
products, features and standards.  This leader will be passionate about
leading Charter’s efforts to improve our experiences for customers with
disabilities. The Sr. Director of Accessibility will not be satisfied just
to meet accessibility legal requirements, but rather to design experiences
that are useful and useable to *all* of our customers–design that considers
the full range of human diversity with respect to ability, language,
culture, gender, age and other forms of human difference.

Requires a competitive instinct and someone with an informed opinion that
is deeply rooted in the Accessibility community.

*MAJOR DUTIES AND RESPONSIBILITIES*
*Actively and consistently support all efforts to simplify and enhance the
customer experience *

Leads the Accessibility team.

Works at the highest level of the organization to launch and manage highly
rated Accessibility features and standards across the entire enterprise.

Leads all planning, strategy and execution of efforts in the area of
Accessibility.

Builds effective partnerships and collaborates extensively with the
Product, Development, Legal, Governmental Affairs, Marketing and Customer
Care organizations.

Works with Product owners to Develop and maintain the Accessibility roadmap.

Builds and maintains strong relations with customer advocacy groups.

Produces and analyzes reports measuring the performance of Accessibility
efforts.

Oversees project inputs to deliver against product functionality and
timeline.

Oversees development milestones, project timeline, budget and go-to-market
activities.

*REQUIRED QUALIFICATIONS *
*Skills /Abilities and Knowledge*

*Expert knowledge in Accessible technologies*

*Strong knowledge of functional testing for people with various
disabilities*

*Excellent presentation skills *

*Ability to read, write, speak and understand English *

Ability to communicate effectively orally and electronically

Conversational in HTML and front-end code languages

Ability to make decisions and solve problems while working under pressure
Ability to manage multiple projects at one time

Ability to communicate with all levels of management
Strong PC and presentation tool skills including MS Excel and PowerPoint
Ability to develop market forecasts for new products and services
Ability to develop, communicate and implement strategies and tactics
Ability to manage and deliver against several initiatives simultaneously
Ability to supervise and motivate others
Ability to manage and train cross-functional teams
Ability to prioritize and organize effectively

*Education *

Bachelor's degree

*Related Work Experience

    Number Of Years*
Experience in the area of Accessibility, Assistive Technologies and/or

product management in a consumer services/product organization
                                   10+

Experience in writing Accessibility requirements for customer-facing apps
and user

  interfaces (not limited to online/mobile)
Significant experience managing/training creative and technical teams to
deliver high

quality Accessibility features and standards in very aggressive timeframes

Significant Experience of teaching and embedding best practice
Accessibility processes into design, development and testing teams

Demonstrated project management experience

*PREFERRED QUALIFICATIONS*

*Skills/Abilities and Knowledge*

Ability to respond quickly to changing market needs

Ability to analyze and interpret data

*WORKING CONDITIONS *
Office environment
Travel as required

*EOE Race/Sex/Vet/Disability*

Charter is an equal opportunity employer that complies with the laws and
regulations set forth in the following EEO Is the Law poster:
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Charter is committed to diversity, and values the ways in which we are
different.

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