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<p class="MsoNormal"><b>From:</b> noreply@lyftmail.com <noreply@lyftmail.com> <br>
<b>Sent:</b> Saturday, June 13, 2020 2:47 PM<br>
<b>Subject:</b> New health & safety requirements for riders<o:p></o:p></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:#333333">Learn how to ride safer during COVID-19
<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:16.5pt"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#11111F"><img width="51" height="36" style="width:.5312in;height:.375in" id="_x0000_i1033" src="http://growth.lyft.com.s3.amazonaws.com/lyft_logo_template.png" alt="lyft"></span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#11111F"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><img width="550" height="165" style="width:5.7291in;height:1.7187in" id="_x0000_i1032" src="https://s3.amazonaws.com/growth.lyft.com/img/drv/health-and-safety/061020/header.png" alt="Health & Safety for Lyft Riders"></span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:12.0pt"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#11111F">HEALTH SAFETY PROGRAM<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:33.0pt"><span style="font-size:33.0pt;font-family:"Arial",sans-serif;color:#11111F">New rideshare
</span><span style="font-size:33.0pt;font-family:"Arial",sans-serif;color:#785EF0">requirements</span><span style="font-size:33.0pt;font-family:"Arial",sans-serif;color:#11111F">
<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:16.5pt"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#11111F">We all have a responsibility to help protect each other from COVID-19. In order to ride with Lyft, you'll now be required to follow a
new set of health and safety rules — and drivers will, too.<br>
<br>
Get ready for your next ride with this quick video of top tips from the Centers for Disease Control and Prevention (CDC), part of our new Health Safety Program.<o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif;color:black"><a href="https://nam01.safelinks.protection.outlook.com/?url=https%3A%2F%2Femail.lyftmail.com%2Fc%2FeJw9jkuKwzAQRE9j7Wz0abXGCy0CY18jNPqMxdjRICkxuX3kzUBBVS3qUd7S7EVg-zu2-xFqpZ9wT95qp7yPFEf1BWEEB2achcMRlUDSEUloYMlKLjlHoaQABD6JiS9mwVUYs94W0Pg9AL_QB6V9cvlgm_XeRQPgkHwwIEm72SnFUXodLzDb7dbaXx3UbZBr13me08W49r1WiqG9e3C55Ae9UnnW3kryoQxSvbpnVuxv2PeDagtF9A9b_r_wAfb4SxM&data=02%7C01%7C%7C20566dc23b874451fd9008d80fe341ce%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637276816013994756&sdata=Quqw%2F%2BQ63M%2F7ILx2D4Es5k%2BHLSXoNs1QFqT2Tp5KWcA%3D&reserved=0"><b><span style="font-size:12.0pt;color:white;text-transform:uppercase;text-decoration:none">PREPARE
TO RIDE</span></b></a> </span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#11111F">To get the new safety experience, make sure you have the<br>
<a href="https://nam01.safelinks.protection.outlook.com/?url=https%3A%2F%2Femail.lyftmail.com%2Fc%2FeJyNj82qgzAUhJ8m7iI5-TkxiywK1deQ0_xUaaxSBdu3v7q53RYGhlnM8E305CKkqnzy1k9pXeme-jF6E1SMmTJXjU5cB225g4AcFSCZjARGV6OXQgqBoCRo1KKGWrS2xQ6s7S6tNnhlWpzTE42lDvNUDV5S41yyCbBBZ7IEEZLJELUiIyTcquKHbVtWpi5Mdof2fa_PjbN_xFDG8Dh8oTeP8_4sM8WeloWp7svP1PWnBy__SKVMtG7pBQfrMP-j_gGSG1TB&data=02%7C01%7C%7C20566dc23b874451fd9008d80fe341ce%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637276816014004756&sdata=Us985ogdzF0AeLfj7034LVNOKLG%2FBrUgT7YkFXBDlLE%3D&reserved=0" target="_blank"><span style="color:#FF00BF">latest
version of the app</span></a>.<o:p></o:p></span></b></p>
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<p class="MsoNormal" style="mso-line-height-alt:27.75pt"><span style="font-size:28.0pt;font-family:"Arial",sans-serif;color:#11111F">What you'll need to do:<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:16.5pt"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#11111F"><img border="0" width="80" height="80" style="width:.8333in;height:.8333in" id="_x0000_i1031" src="https://s3.amazonaws.com/growth.lyft.com/img/drv/health-and-safety/061020/icon_thermometer.png" alt="Thermometer"></span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#11111F"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:15.0pt"><b><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:#11111F">Stay home if you have COVID-19<o:p></o:p></span></b></p>
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<p class="MsoNormal" style="line-height:16.5pt"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#11111F">If you feel sick, staying home is the best way to help contain it and protect other people.<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:15.0pt"><b><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:#11111F">Wear your face covering<o:p></o:p></span></b></p>
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<p class="MsoNormal" style="line-height:16.5pt"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#11111F">To help slow the spread of the virus, put your face covering on before you get in the car, and wear it for the whole ride.<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:16.5pt"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#11111F"><img border="0" width="80" height="80" style="width:.8333in;height:.8333in" id="_x0000_i1029" src="https://s3.amazonaws.com/growth.lyft.com/img/drv/health-and-safety/061020/icon_sanitizer.png" alt="Sanitizer"></span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#11111F"><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:15.0pt"><b><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:#11111F">Keep the car — and your hands — clean<o:p></o:p></span></b></p>
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<p class="MsoNormal" style="line-height:16.5pt"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#11111F">Sanitize your hands before touching anything in the car. And please don't leave trash behind.<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:15.0pt"><b><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:#11111F">Sit in the back seat<o:p></o:p></span></b></p>
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<p class="MsoNormal" style="line-height:16.5pt"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#11111F">Out of respect for your driver, put some protective distance between yourself and the driver's seat.<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:15.0pt"><b><span style="font-size:15.0pt;font-family:"Arial",sans-serif;color:#11111F">Keep the car windows open<o:p></o:p></span></b></p>
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<p class="MsoNormal" style="line-height:16.5pt"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#11111F">When possible, do your part to help increase air circulation in the car.<o:p></o:p></span></p>
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<td style="padding:0in 0in 0in 0in;height:37.5pt;max-height:50px !important">
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"> </span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial",sans-serif;color:black"><a href="https://nam01.safelinks.protection.outlook.com/?url=https%3A%2F%2Femail.lyftmail.com%2Fc%2FeJw9jkuKwzAQRE9j7Wz0abXGCy0CY18jNPqMxdjRICkxuX3kzUBBVS3qUd7S7EVg-zu2-xFqpZ9wT95qp7yPFEf1BWEEB2achcMRlUDSEUloYMlKLjlHoaQABD6JiS9mwVUYs94W0Pg9AL_QB6V9cvlgm_XeRQPgkHwwIEm72SnFUXodLzDb7dbaXx3UbZBr13me08W49r1WiqG9e3C55Ae9UnnW3kryoQxSvbpnVuxv2PeDagtF9A9b_r_wAfb4SxM&data=02%7C01%7C%7C20566dc23b874451fd9008d80fe341ce%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637276816014014744&sdata=Vk%2Br8OEmRRGALgoDtMUjT5qZttKUlwW8NoBfYC75As8%3D&reserved=0" target="_blank"><span style="font-size:12.0pt;color:#11111F;border:solid #11111F 1.5pt;padding:13.0pt;text-decoration:none">PREPARE
TO RIDE</span></a></span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"> </span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center;line-height:16.5pt">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#11111F"><img border="0" width="80" height="80" style="width:.8333in;height:.8333in" id="_x0000_i1026" src="https://s3.amazonaws.com/growth.lyft.com/img/drv/health-and-safety/061020/icon_tips.png" alt="Tips"></span><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#11111F"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"> </span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal" align="center" style="text-align:center;line-height:22.5pt">
<span style="font-size:22.5pt;font-family:"Arial",sans-serif;color:#11111F">Thank your driver<o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#11111F">Excellent service may look a little different these days. Instead of sharing water bottles and helping with your luggage, drivers are putting in extra work in other ways. They're wearing
masks, commiting to keeping their car clean, and more — exactly the sorts of things that deserve a healthy tip or an enthusiastic 'thank you.'<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"> </span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="line-height:13.5pt"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#88888F"><a href="https://nam01.safelinks.protection.outlook.com/?url=https%3A%2F%2Femail.lyftmail.com%2Fc%2FeJw9zTEOgzAMheHTkA0UE8chQwakwjWQSUxBDQIBS29fWCq95S3fnwL7BKLyd7qGVc6T3zIsKdhoUpp4Kk2DUmJEV3qIVJIBYjsRg0W1hFrXWhOYGpBQV1DpznXUg3N926GlV4H6oVdechW3Vc0hGR5R2EcgGD2T0yQ3wt7b0bixUTnM17WfhWmLur83S96rB3mA50d1hI_kvPJ5yQF3Yt7-hR_RAD5S&data=02%7C01%7C%7C20566dc23b874451fd9008d80fe341ce%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637276816014024739&sdata=yJFZia70zLpbgogoa7qk1RBEie%2FOpJhXKIx6slIsgMc%3D&reserved=0" target="_blank"><span class="contact1"><span style="color:#88888F">Contact
</span></span></a><o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:13.5pt"><span class="applelinks"><span style="font-size:9.0pt;color:#88888F">548 Market St., P.O. Box 68514, San Francisco, CA 94104
</span></span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#88888F"><br>
© 2020 Lyft, Inc.<br>
CPUC ID No. TCP0032513 - P <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:black"> </span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><img src="https://s3.amazonaws.com/msv5/images/spacer.gif" width="1" height="1" alt="Web Bug from https://email.lyftmail.com/o/eJw9zEEOwiAQAMDXyI2GhWXBAwcT2280Kwu2EdKk7cXfqxcfMCOJrwJFtXc9516Og59lXiX57EQqV-0iFo0Zg75CJk0OiH0lBo9qTdZYYwicBSQ0AwxmDCNNEMJ0G9HT_YLmV3de25C3rpb0iEW4ipNcY7WBK0YpLngiCTFYUHt6ldY6H2fZ4euX7c8_W5Mzvw" /></span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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